Ekaterina Grigoryan
18 Oktober 2022
The reception staff is very helpful, although more English-speaking staff would be advisable as most of the staff does not speak English and it is a 5star hotel. I would like to mention Lisa who speaks English and was very helpful, providing useful information regarding hotel facilities, Covid test places and places of interest. Big up to Lisa!
The breakfast buffet is okay, but the pastry choice is a bit limited and, generally, it feels that the hotel does not really cater for western guests (mainly Chinese dishes). The buffet lounge is full of light; it is very spacious and facing the seaside, which is great. However, the cleanliness can be improved as the tables and the floor were not cleaned quickly enough, and my table and the floor under it were greasy/dirty.
The facilities are quite varied. The pools, gym, tennis court, steam room were used during my stay and they were in good condition. The steam room takes a long time to heat up though. The staff in the gym/swimming pool does not speak English at all. The table tennis room and some other facilities were under maintanace during our stay, so we did not use them. Overall, the hotel has more recreational facilities than most hotels. Well done!
Regarding the location, the hotel is on the coast, but the sea is not swimmable there, so you can only enjoy the view. The hotels near the main Silver beach (for example, Crowne Plaza) are considerably more expensive (about 500rmb difference), so a 30-min taxi ride there (costs around 30 rmb one way) still makes the Furama hotel a much more economical option. The sea view from the rooms is very nice!
Overall, it was a very pleasant stay and a late checkout was highly appreciated! My rating of the hotel is 4.5.
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