Hotel berhampiran Capital Normal University Chemistry Department, Beijing

強烈推薦給大家的入住酒店🏨 不論是從硬件設施，還是管理服務，都是家庭商務出行的首選👍 房間很乾凈，設備都是新的而且智能，服務也非常周到～幫我們順利升級了房間，還贈送了早餐～早餐也相當豐盛😋 請大家看圖説話吧👍

If I did not know better, I would suggest there is a scam going on at this hotel . . . . I booked a room with Lake View, High Floor (11 - 26), 32m² size - Upon checking in to the hotel, I was told that my requested room type was not available but as compensation, they had upgraded me - Good news 👍 I go to the upgraded room - Low floor, city view, small room - Certainly not an upgrade! I immediately went to reception and expressed my concerns about this room upgrade and was advised that all of sudden, without expectation, my requested room type was now available - Amazing! The hotel is very ostentatious, but it is really just for show and has little substance behind it, as it is a shambles - The room quality is poor for a hotel with such grand ideals - Poorly maintained, worn and regarding some of the technology, outdated, The worst was breakfast - Absolute carnage as there was no organisation or control of breakfast diners by the staff - They allowed customers into the dining room even when there was no space for them, and this results in people wandering around with food looking for somewhere to sit. Tables were not cleared promptly, food serving areas were not tidied or cleared promptly either - To make it worse, parents allowed there children to 'play' with the coffee machines, which meant that customers had to wait - Again, staff did nothing to prevent the children playing. If you intend to stay at this hotel my recommendations are - 1. Make sure you get the room you have booked and pay for 2. Inspect the room before accepting 3. Go to breakfast either early or late to avoid the carnage Location is just OK - Nothing within walking distance, but a short taxi ride away There are many, many better quality and better value places to stay in Beijing than this hotel . . . . .

The hotel is in closed to the Beijing Railway Station West. The staff were friendly and helpful. The breakfast was hot and good quality with a reasonable variety of Chinese and Western styles. However, the bathroom had a bad, irritating smell from the sewer pipes, especially when the room temperature is warm. The water in the bathroom sink flew slowly and even stopped going down to the sewer pipe. I had to close the bathroom room all the time in order to avoid the rotten and stinky smells coming out of the bathroom. Another drawback is that there is no way to turn on the air conditioning, regardless of how hot the room is. The staff explained that the HVAC is centralized and cannot be controlled independently. That makes the stinky smell in the warm room temperature more intolerable.

- location is quite good. ~7 mins walk from the metro station. many restaurants along the street. right down below the hotel there is a 24/7 convenience store. - room is very spacious and the bunkbeds are comfortable. there are also lockers in the room for each guest. - the shower and washrooms are separated and both located in the room. not sure if this is a pro or con because that means you can hear people showering, flushing the toilets.  - there is also a common area in the basement that all guests in the hotel can use. however the TV doesn't work and the set up isn't really for you to socialise with others.  

Lokasinya sangat baik, hanya 5 minit berjalan kaki dari Metro Line 4. Ia boleh dikunjungi dalam 4 hentian kereta api bawah tanah dari Stesen Kereta Api Beijing South. Terdapat pusat membeli-belah yang besar hanya dalam jarak beberapa minit berjalan kaki. Ia hanya sepuluh minit pemanduan dari Kota Larangan, Lorong Dongjiaomin, Kuil Baita dan tarikan lain, menjadikannya sangat mudah untuk bersiar-siar. Bilik-bilik hotel adalah reka bentuk moden dan sangat bersih. Kakitangannya ramah dan bersemangat. Saya ingin memberikan apresiasi istimewa kepada pasukan Xiao Shen di kaunter penerimaan tetamu atas perkhidmatan mereka. Sarapan di hotel adalah pada bahagian yang lebih ringan, tetapi rasanya sangat mesra. Hotel ini sesuai untuk tetamu yang melancong ke Beijing atau dalam perjalanan perniagaan. Saya tidak sabar-sabar untuk tinggal di rumahnya lagi lain kali saya pergi ke Beijing.

Check in time stated as 2pm. I reached the hotel around 3pm, got informed that the room wasn't ready due to the previous customer (their member with platinum level) , who has the right to check out late. Despite the hotel was fully booked that day. I was asked to wait another hour (4pm) before I can get to check into the room. This hotel policy just doesn't make sense. Apart from this awful experience. The hotel is at a good location (less than 5mins walk to the guloudajie subway), room was comfortable, clean and equipped with the AI voice/smart control. A supermarket nearby and few eatery places (include MCD) too. Great customer service especially the staff (male) who assisted my booking on 10 Nov 2024 3pm (forgot to get his name) . He has an excellent attitude, attentive to the issue and provided a reasonable compensation (room upgrade & 2hrs delayed check out) . I understand that he might have no control to change the hotel policy, but truly appreciate that he did not just brush it off and offered a better solution. There was no remarks made for my late check out time tho, even I have confirmed via wechat the day before. I received a call around 11:45pm from a female staff who asked if I am going to check out soon. I was asking isn't my check out time is extended to 2pm, her response was not pleasent, until I told her that I had confirmed via wechat yesterday. Then she apologised and said will made a remarks.

Need to compliment the service staffs here, very helpful and kind, especially Ms Su. She helped us double check our train tickets. We didn't have local number so the staffs also help to use their personal phone to do food ordering for us. We have some parcels sent to the hotel and had some issues, the frontdesk also help to talk to logistic people to arrange them to resend the correct item. All in all I will come back just for the service staffs. Located near train station which is nearby alot of attractions.

酒店地理位置優越，緊鄰地鐵和前門，到前門大街和天安門廣場很近，門面處可能是在搞什麼建設，被圍擋圍了一大片，出入口較小，雖然有指示牌，還是容易錯過，房間不大，但是蠻整潔的，暖氣也很足，帶全屋智能，可語音控制部分設備，床也蠻大的，一家三口睡也不擠，飲料和礦泉水能暢飲，每天都能及時補充，服務人員態度親切，禮貌熱情，到店幫我升級了景觀房，窗户就能看到正陽門箭樓和城樓，很不錯！

Good location, can say that it’s located in the middle of everything. We can stay in just one place for all the tourist attractions the we plan to go. Because it close to line 1 and line 8 of the metro. You can walk to the metro with in 2 blocks away only less than 10 mins. You also can walk to wang fu jing easily, many foods and shopping malls, also can walk to the forbidden city, also close to the tour bus to the great wall. The room also quite clean, free snack and drinks in the fridge everyday, you can late check out and also can leave your luggage with the hotel they have self service locker for your luggage. But in winter season suggest to book the room with window otherwise too hot due to the heater. Staff are friendly and try to speak english with us. :) But just one thing that there’s always smell of food but maybe because we are on the second floor.

Very classy hotel full of amazing art collections on display throughout. Great view of the Forbidden City and surrounding area on the top floor (by appointment). Walking distance to many attractions and eateries. Hail riding pickup right at the hotel front which is not the case for other hotels nearby. Complimentary water bottles (lots) and mini bar filled with many type of refreshment. Fresh fruits as well as variety of teas and instance coffee. Highly recommended.