Ulasan Empark Grand Hotel Beijing

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for staying at Empark Grand Hotel Beijing! We are very happy to see your recognition of colleagues, we believe that no matter how much advertising, it is not as good as everyone's word of mouth, we cherish every 5-star praise, pay more attention to the personal feelings of each guest, "serve with affection, work hard" is the corporate philosophy that Empark Grand Hotel has been inheriting, we will always be by your side, pay attention to your feelings, we make up for it in time, leave the dissatisfaction to us to resolve and improve, we expect to leave you with a comfortable, beautiful experience and our sincerity, looking forward to your next visit, Have a great day!

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate you bringing these issues to our attention, as it allows us to address them and continually improve the experience for all our guests.Please accept our sincere apologies for the inconvenience caused by the noise and temperature control problems you encountered during your stay. We strive to provide a peaceful and comfortable environment for all our guests, and it is regrettable that we fell short in this regard.We have thoroughly investigated the matter and identified the source of the noise as a malfunctioning compressor in the HVAC system. Our engineering team has already taken immediate action to rectify the issue and ensure the proper functioning of the equipment. We have also reviewed the temperature control settings in the rooms you occupied and will be making the necessary adjustments to ensure they are operating as intended.We understand the importance of a good night's sleep, and we are committed to doing everything in our power to address these concerns. Please be assured that we take all guest feedback very seriously and are dedicated to providing a superior level of service and accommodations.We hope you will give us another opportunity to host you and restore your faith in our hotel. If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know. We value your business and look forward to welcoming you back soon.Sincerely,

Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your excellent review and the high praise for our concierge service! We are thrilled to know that our concierge team has been able to meet your needs and provide you with the information you requested in a timely and efficient manner. Our concierge team strives to offer personalized and attentive service to every guest, ensuring that your stay is as comfortable and enjoyable as possible. Your feedback is invaluable and serves as a great motivation for us to continue improving and exceeding your expectations. Thank you once again for your kind words and wish you all the best!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for staying at Empark Grand Hotel Beijing! We are very happy to see your recognition of colleagues, we believe that no matter how much advertising, it is not as good as everyone's word of mouth, we cherish every 5-star praise, pay more attention to the personal feelings of each guest, "serve with affection, work hard" is the corporate philosophy that Empark Grand Hotel has been inheriting, we will always be by your side, pay attention to your feelings, we make up for it in time, leave the dissatisfaction to us to resolve and improve, we expect to leave you with a comfortable, beautiful experience and our sincerity, looking forward to your next visit, Have a great day!

Jawapan daripada Pihak Penginapan: Thank you very much for your stay and appreciation! We are glad that we can bring you a wonderful time during your trip, and with your support and love, our hotel has achieved 96.6% NPS consumer satisfaction! We believe that there are friends like you, your praise is the driving force for us to continue to improve, but also our young service team is the happiest moment, we always believe that a good reputation must be recommended from the guest satisfaction, we will do a good job in every service link, live up to your high expectations for the hotel, looking forward to your visit again！

Jawapan daripada Pihak Penginapan: Thank you very much for your stay and appreciation! We are glad that we can bring you a wonderful time during your trip, and with your support and love, our hotel has achieved 96.6% NPS consumer satisfaction! We believe that there are friends like you, your praise is the driving force for us to continue to improve, but also our young service team is the happiest moment, we always believe that a good reputation must be recommended from the guest satisfaction, we will do a good job in every service link, live up to your high expectations for the hotel, looking forward to your visit again！

Jawapan daripada Pihak Penginapan: Dear guests, thank you very much for coming to Empark Grand Hotel Beijing, we are very sorry that the hotel prices may fluctuate due to market changes. Your comments prompt us to strive to provide value for money products and services. Meeting and exceeding guest expectations is the direction we pursue. If you have any specific comments and suggestions, please feel free to contact us, we will listen carefully and strive to improve. Thank you for your feedback, hope we have the opportunity to provide excellent service next time, I wish you a happy work and life!

Jawapan daripada Pihak Penginapan: Thank you for staying at Empark Grand Hotel Beijing, we are very happy to see your recognition of colleagues, we believe that there are friends like you, in order to make our pace full of confidence and hope, thank you for your encouragement, we always believe that a good reputation must be recommended from guest satisfaction, we will do a good job in every service link, live up to your high expectations for the hotel, I wish you all the best

Jawapan daripada Pihak Penginapan: Valued guest, thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our good service during your stay. We are constantly working to improve our facilities and services to provide a better experience for our guests, we appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Jawapan daripada Pihak Penginapan: Thank you for staying at Beijing Empark Grand Hotel and for your support to the hotel, this is what our servicer have been pursuing, your appreciation gives the hotel a great encouragement, we will continue to maintain enthusiasm, committed to making every guest feel at home, eagerly looking forward to your visit again, Have a nice day!

Jawapan daripada Pihak Penginapan: Valued guest, thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our good service during your stay. We are constantly working to improve our facilities and services to provide a better experience for our guests, we appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Jawapan daripada Pihak Penginapan: 衷心的感謝您下榻北京世紀金源大飯店，看到您對世紀金源的認可，我們非常高興，您的誇獎就是我們繼續努力、不斷進取的動力，我們相信有像您一樣的朋友相伴，我們將一如既往的為每一位客人提供優質貼心的服務。我們的酒店毗鄰世紀金源購物中心， 吃喝玩樂影院， 一應俱全，同時酒店還擁有4萬平方米的地下空間，已成為京城首座融匯運動主題的商業綜合體-KALCITY能量城市，融運動，康體，美食，休閑，科技體驗於一體，亦是當代網紅打卡聖地，我們秉承着”尊榮體驗 源自於心“的服務理念，希望您在住宿過程中感受到無微不至的照顧和關懷，期待您的下次入住，讓我們為您創造更美好的住宿體驗，祝願您生活愉快

Jawapan daripada Pihak Penginapan: 衷心的感謝您下榻北京世紀金源大飯店，非常高興從您的點評中得知此次入住給您留下如此美好的印象，酒店坐擁帝都，遙望青山，以匠心獨韻、巧思佳境的空間設計和以客為尊的服務態度為您帶來温暖如春的服務體驗，春節期間酒店萃嵐亭日式餐廳推出饗悦日式爐端燒套餐，秉承着一絲不苟的飲食日餐特色，把季節感濃郁的素材以五味，五色、五法為基礎，用五感來品嚐的料理，極工盛器，配合食物，造型美輪美奐，每一道菜都細緻入密，更有留白，讓人不忍下箸，期待您的下次光臨。

Jawapan daripada Pihak Penginapan: 尊敬的賓客，看到您分享的這段入住經歷，我們滿心感動與欣喜。我們在此向您表達最誠摯的感謝！讓每一位客人感受到家的温暖，是我們一直以來的追求。能得到您 “無可挑剔” 的評價，是對我們酒店全體員工最大的鼓勵。我們會以更高的標準嚴格要求自己，持續提升服務質量。期待您再次光臨北京世紀金源大飯店，我們一定再次為您打造無與倫比的入住體驗，讓您每一次都能感受到家的温馨與舒適！祝您生活愉快，萬事順遂！