yushuang
27 Mei 2024
The toilet door on the first floor cannot be locked and the door is slightly translucent. When my friends are showering, their silhouettes could be seen. The toilet door on the second floor is almost transparent. And there is a mirror downstairs opposite the (upstairs) toilet. This means that no one can use the toilet upstairs, as they can be seen even from downstairs. The issue was highlighted to the hotel staff, and they were quite rude about it. When I first mentioned this issue over wechat, they ignored the message and only replied to the other messages that I sent. Afterwards when I brought this issue up again, he called me and said that no one has ever feedback this issue to them so he does not see a problem. During the call, we told him that he could come down to the room to see the issue for himself and he agreed. But, he did not turn up nor did he reply to the related messages after.
We checked into this hotel with 4 people and the hotel only provided 2 towels. On the first two nights I requested for 2 more extra towels. But on the last day, I forgot to request for 2 more towels. When I texted the hotel staff over wechat to request for clean towels (at 10.30pm) he called me and told me they have already got off work and I should have asked earlier. Afterwards, he guided me to the location so that I could take the clean towels myself. So do note that the services here is not 24 hours... they get off work at 10.30pm.
Terjemah