Hotel Belem dengan Gim

Bilik yang hangat, penghawa dingin bilik tidak berfungsi. Saya bertanya sebabnya dan mengatakan bahawa bilik itu disejukkan oleh sistem penghawa dingin pusat hotel dan harus dilaraskan oleh kotak kawalan di dinding. Saya melakukan ini, tetapi tidak berjaya. Saya tinggal di dalam bilik yang hangat sepanjang penginapan saya. Lebih-lebih lagi, terdapat katalog yang menunjukkan bahawa TV mempunyai siri saluran yang tidak wujud, iaitu tiada saluran kabel, hanya saluran TV terbuka. Internet teruk, saya tidak boleh mengaksesnya. Sarapan pagi adalah ringkas dan terdapat sangat sedikit perkara di atas meja. Namun begitu, kakitangan hotel melayan saya dengan baik dan sentiasa sopan.

The hotel is located in a safe part of town with lots of places to eat nearby. Quick and easy taxi ride to other touristic areas. The room itself was spacious and maintained fine. I did, however, occasionally notice a strange sewage smell in the hallway similar to that mentioned in other reviews. Breakfast was OK, but nothing special. My main hesitation involves customer service. The front-desk is simply not friendly, will not go out of their way to be helpful, and are insufficiently trained to welcome non-Brazilians.

Gostei muito. Um bom café da manhã. Funcionários solícitos e respeitosos. Quarto táva impecável. Vou voltar.

O hotel é muito bom. Quartos novos e agradáveis. Café da manhã excelente. Porém esqueci meu relógio no quarto e disseram que não havia sido encontrado. Percebi que havia esquecido meu relógio no transporte para o aeroporto e liguei IMEDIATAMENTE para o hotel. O rececionista Allan pegou meu contato e disse que retornaria. Não retornou. Liguei novamente após dois dias e o Victor fez exatamente a mesma coisa. E assim sucessivamente. Até que o Salomão me atendeu e foi MUITO atencioso, educado e prestativo. Foi até o final da “investigação” mas infelizmente, segundo a governança, o relógio não foi encontrado. Desapareceu e ninguém achou. Achei um absurdo pq eu tinha acabado de sair do hotel quando percebi que não estava comigo. Enfim… não esqueçam nada pq não será encontrado nunca mais.

O hotel é confortável mas a recepção é bem atrapalhada, teve dificuldade com nossa reserva, o café da manhã é bom e justo, a localização do hotel é boa, o estacionamento é pago. Os lençóis poderiam ser melhor, o hotel estava em obras o que nos incomodou um pouco!

Overall, we got a very cheap deal for 8 nights and for the price we paid, it was ok. However, there is still a lot they can improve on. We know Belem is not the most internationally oriented city. However, when booking a Mercure, you would expect the guest-facing team to speak English. Throughout the stay we met 3 receptionists with 75% English. The other team members 0, which made communication quite hard. We booked a Superior Room, as from reading other reviews, we could figure out these were quite recently renovated. Being a global company and French brand, you would expect a renovated room to have universal power sockets. Unfortunately, they did not. It was our first time in Brazil and we are from Europe. Our phone chargers fit in the power socket just fine, but the laptop charger did not. We never knew there was a difference. Strangely enough, the hotel only had adaptors from Brazil to Europe, not the other way around. Already quite annoyed, we decided to purchase one ourselves outside. Unfortunately, that also turned out to be an impossible task. Could not find it anywhere. Next day told reception we would look for it ourselves as well, but if they could please ask their purchaser to find an adaptor. We still did not find it ourselves, the hotel did not even bother to look. So, on the third day I got quite upset, as I was not able to work on my laptop. I asked the receptionist if I could speak to the manager. One lady came, we never were told her name or job title, but then the receptionist had to translate as even the manager did not speak English. We gave her the actual charger to keep with her so they could find a suitable adaptor. When returning in the evening there was an adaptor in the room with a handwritten note stating they found us the adaptor we need. NOT, it was the same one from Brazil to Europe. We actually gave the charger, and still we got an adaptor which does not fit. Of course, immediately we went down again. Then one guy from the Maintenance team looked at it and said he would sort something out. He came very happy to the room after 15 minutes. He actually melted the holes in the adaptor to make them bigger so our charger would fit. Melted!! Huge fire hazard, but ok it worked. Breakfast was in a meeting room due to renovation of the restaurant. That can happen, but there was absolutely no atmosphere created in the meeting room. At least play some background music! Although the variety of food at breakfast was not great, the quality of the items was good! Problem though is that there is no system for refilling empty items on the buffet. Especially scrambled eggs were often unavailable, as they would wait for it to be empty, then inform the kitchen to make more. There was also no registration at breakfast, so they would never know how many more people were still supposed to come for breakfast. Each day there were 2 different fresh juices, from fruits only known to Brazilians we guess. We did not like any of them. Can

Áreas de convivência espaçosa e aconchegante. . Quartos são um pouco apertados. Estacionamento privado o que acaba encarecendo a estadia para quem possui carro. Mas vale a comodidade e o benefício de modo geral.

Gostei. Já costumo a ficar lá, quando vou a Belém! Hotel bem organizado, atendentes educados, café da manhã bem variado, inclusive para pessoas tolerante a lactose e gluten e ainda para pessoas que precisam de uma dieta balanceada.

Dengan penginapan di Belém Soft Hotel, anda akan berada betul-betul di tengah Belém, hanya 4 minit berjalan kaki dari Teater Margarida Schivazappa dan 9 minit berjalan kaki dari Palacete Bolonha. Hotel ini berada 1.3 km dari Basilica of Our Lady of Nazareth dan 1.3 km dari Praca Batista Campos.Gunakan peluang rekreasi seperti pusat kecergasan 24 jam atau kemudahan lain yang termasuk akses Internet wayarles percuma dan bantuan pelancongan/tiket.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi.Selesakan diri anda di salah satu daripada 130 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dengan pancuran mandi disediakan. Kemudahan yang disediakan merangkumi telefon dan meja, manakala pengemasan disediakan setiap hari.

Segunda vez que eu vou no Atrium e realmente é otímo, atendimento de qualidade e lugar muito bonito e tranquilo, a noite o lugar é sensacional! A unica coisa que para mim não vale o preço é a comida. Essa vez queria dar uma segunda chance pro restaurante (já a primeira vez ficamos decepcionados) mas o peixe estava de novo fora do ponto. Alem disso, parece que o cheiro verde é considerado como legume e não como tempero... O risoto tava bem feito, porem, cheio de cheiro verde, alteirou bastante o sabor da comida. Mas fora isso foi tudo ok!