rahulbone
18 Oktober 2024
A full 5 star rating for this 5-star property. It's got impeccable hospitality, extremely courteous and welcoming staff and stunning architecture. I would easily give it 10 stars in nearly everything- staff behaviour, thoughtfulness, food, hospitality, suite decor and opulent architecture. This was my first stay at an Evolve Back property and I am astounded by the whole experience. It beats so many other resorts across the country I have stayed in. Few people I would specifically like to call out for excellent service- Mohanan & his colleague from HK for their smiles and quick service, Chandana, Sudesh and Balamma from front desk who patiently answered all our queries, took out time to make us feel at home & Balamma patiently gave us a Jal Mahal tour too beyond her office hours. In Tuluva, nearly everyone - Vinay, Saurabh and all other staff who were always on their toes. Abhijith - the naturalist who later doubled up as a storyteller for their evening session was excellent. His knowledge about birds, their sounds and the forest is rich and he is very kind. This is one of the longest reviews I have written and every bit of it feels underrated. Clearly the training imparted to the staff is par excellence and that reflects in their collective efforts to keep guest comfort on top. Hospitality aside, they have complimentary high tea, nature’s walk, story telling session and a wonderful souvenir shop. The suite was quite big- comes with an outdoor jacuzzi, complimentary snacks and beverages replenished twice a day and the overall room gave an authentic feel of living in a bygone era. I honestly can’t wait to explore their other 2 properties in India- the Hampi staff and resort have set the benchmark very high. I plan to return here soon, again..
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