Pengguna Tetamu
29 Jun 2023
I've stayed at several hostels over the years and always had a great experience. unfortunately, my stay at Bunk and Brew in Bend was a disappointment. I opted for the women's dorm room. The room felt quite small for two sets of bunk beds. There were no chairs, no place to sit, no bedside table. All of that is not a big deal; however, the carpet was so filthy that I couldn't bring myself to place my bare feet on it. The upstairs has seven rooms each with multiple beds, yet there was only one toilet and one shower. The bathroom was dirty, the shower was covered in pink and black slime. There was an additional bathroom on the main floor where the common areas are located and was also dirty. The kitchen was dirty, food crumbs covered the counters, smears of food on the refrigerator, and the dishwashing station didn't look sanitary. It was hard to even get around in the kitchen as when I was there, it was filled with locals who I was made to believe just hang out there not paying for use of the facilities. On the good side, I had a great experience with the staff person Basil who checked me in and showed me around the property. There is a sauna house that was much cleaner than the main house. The patio area was nice, and I met some really cool people. In the end, I canceled my last two nights' reservation. I sent an email to the Bunk and Brew management to give them a chance to respond to my experience but to date have not had a response from them.
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