Hotel Terbaik di Berlin dengan Spa

The hotel was well located with connections to everywhere in Berlin and walking distance from Berliner dom and museum island. The staff and service in the hotel were impeccable, always smiling and very helpful and professional. Only downside is that the hotel room doesn't feel like a 4 stars room, it feels old and tired and in need of a revamp.

Grand Hyatt is nicely located and a well maintained property with pleasant staff. Greta Garbo Suite is lovely as is the Vox Bar with live music. Property has no parking garage but good Valet service. Everything in order and a spacious, comfortable property.

The location is 2 minutes away from the central station of Berlin. The room is newly decorated and facilities are nice. It’s worth to notice that the door should be double locked during the stay when at the room and don’t leave important items while out of room. Since it’s happened that someone tried to open door without any notice and knocking the door. The unknown person left quickly after the door is unable to open with the double lock.

Awesome stay with the hotel. Staff were extremely professional and helpful when trip.com didn’t properly confirm the rooms with this hotel. The manager went above and beyond to help us resolve the issue . The rooms were stylish and clean and the location was within walking distance of many attractions and the transit system at Zoological Station

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

Was much better when it was a Sofitel Hotel a few years ago. Now quite a basicly run hotel. I believe better ones can be found in Berlin for the same price points.

I could stay in a very comfortable room and have a great room cleaning services. And the breakfast was in a very good taste and the coutesy of stuff was very good, too. Furthermore, the good locatiin of the hotel is useful for having a walk to several historical spots.

My partner and I recently stayed at the H4 Hotel Berlin Alexanderplatz with our two furry companions and we couldn't have been more impressed. The hotel is pet-friendly and our dogs were not only allowed, but they were also very comfortable and felt safe in our room. The room was spacious, clean, and very comfortable for all four of us. It was clear that the hotel staff took care to ensure that our stay was as enjoyable as possible. The staff were incredibly friendly, welcoming, and accommodating, which made our stay that much more enjoyable. The location of the hotel was also fantastic. Situated in the heart of Berlin, it was just a short walk from some of the city's top attractions, including the iconic Alexanderplatz. This made it very easy to explore the city without having to travel too far. Overall, we would highly recommend the H4 Hotel Berlin Alexanderplatz to anyone looking for a great place to stay in Berlin, especially if they are traveling with pets. The staff are wonderful, the rooms are fantastic, and the location couldn't be better. Our dogs and we had a great time, and we will definitely be returning for our next visit to Berlin.

Цена качество,отличное,Прекрасный персонал,помог с рестораном,билетам,распечатал расписание.Огромное спасибо,В рецепции девушка русско говорящие,помогает с любыми вопросами

This hotel boasts a fantastic location with easy access to the underground, tram, and train systems, making it incredibly convenient for exploring the city's attractions. The rooms were clean and comfortable, providing a pleasant stay. However, there was a slight downside in terms of staff attitude, as one reception staff member lacked friendliness. Despite this, the overall experience was enjoyable, and I would recommend this hotel for its convenient location and comfortable accommodations.