Ulasan Hotel Berlin, Berlin, a member of Radisson Individuals

Jawapan daripada Pihak Penginapan: Dear Guest,Please accept our sincere thanks for this kind review.We are delighted that you enjoyed the convenience of our proximity to Nollendorfplatz station and the variety of stores and eateries nearby. Our central location in Berlin ensures that guests can explore the city with ease, and we are glad this was a highlight for you. It is also a pleasure to hear that our 24-hour service met your expectations and that our luggage storage service provided the convenience you required.We look forward to having the occasion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share feedback regarding your recent visit.We are delighted that you found the check-in and check-out process smooth with our self-service options. However, we regret to hear that our staff, while courteous, did not meet your expectations in terms of helpfulness. We strive to provide exceptional service, and your feedback is valuable in helping us improve. We will use your comments to reinforce the importance of proactive assistance with our team.Nevertheless, it's wonderful to learn that you appreciated our hotel's location. Being situated close to public transportation, including the bus station and a short walk from the tram station, allows our guests to easily explore Berlin's attractions.We hope to welcome you back. All the best.Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to review your stay.We're pleased you appreciated our central location near Berlin's key attractions like Potsdamer Platz and the Nordic Embassies district, which many guests find ideal for exploring the city.However, we regret to hear your experience with room access fell short of expectations. Our elevator system prioritizes guest security through controlled access, supported by 24/7 assistance from our lobby hosts and Guest Care Center. Regarding the fire safety system, we utilize Tyco 830PH detectors with dual optical/thermal sensors meeting strict safety standards - these sophisticated systems protect without compromising privacy.Finally, while we don't have a traditional concierge, our multilingual team at the 24-hour Guest Care Center stands ready to assist with local recommendations, transportation arrangements, and any guest needs throughout their stay.We look forward to seeing you again in the future.Best regards,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to review your recent stay.It's wonderful to hear that your stay at Hotel Berlin, Berlin was such a delightful one.We are thrilled that you appreciated the impeccable cleanliness of our rooms, the expansive windows offering ample natural light, and our effective soundproofing ensuring a peaceful environment. It's great that our convenient location provided easy access to enjoyable local destinations such as the Haribo store and the famous Berlin Zoo, and that you found the proximity to major tourist attractions to be beneficial for your travel plans.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback.We are thrilled that your stay at Hotel Berlin, Berlin was a memorable one.We are pleased that you took advantage of our bicycle rental service and found our location convenient for your needs. Our team strives to provide exceptional service, and it is gratifying to know that their efforts made a positive impact on your visit.We look forward to welcoming you back. Kind regards,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to review your stay.We are truly disheartened to hear that our service did not live up to your expectations. At Hotel Berlin, Berlin, we pride ourselves on offering attentive and helpful service, with hosts available in the lobby and our Guest Care Center staffed 24 hours a day to assist with any needs, including support with our digital check-in process. Nonetheless, we understand that your encounter was not reflective of the high standards we strive to uphold. We sincerely apologize for any inconvenience you experienced and appreciate you bringing this to our attention.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for letting us know that you enjoyed your stay.It is wonderful to hear that you had such a positive experience at our hotel. We are delighted that you enjoyed the vibrant atmosphere of Hotel Berlin, Berlin as well as our convenient location, which is indeed central to many attractions and dining options. It's great that you appreciated the good vibes throughout your stay, as we strive to create a welcoming and enjoyable environment for all our guests.We look forward to welcoming you back. Best wishes,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Luke,Thank you for taking the time to review your stay.We are delighted that you found our hotel to your liking and that the room provided the modern, clean environment we strive to offer all our guests. While we understand that our location seemed somewhat distant from the train stations, we would like to point out that the Nollendorf Metro station is just a 5-minute walk from the hotel, offering convenient access to various parts of the city. Finally, it is great to hear that you appreciated the accessibility of hop-on hop-off buses nearby, allowing for easy exploration of Berlin's many attractions. Our central location near key sights and excellent dining options in the vicinity is something we are very proud of.We hope to welcome you back on your next visit to experience this firsthand.Kind regards,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback.We are truly overjoyed that your time at Hotel Berlin, Berlin was so memorable.We are pleased that you appreciated the convenience of our prime location, nestled amidst vibrant shopping areas and dynamic nightlife. Your experience truly reflects the essence of what we strive to offer at Hotel Berlin, Berlin - a perfect starting point to explore the city's attractions. It is wonderful to know that the proximity to both retail therapy and evening entertainment added to the enjoyment of your stay.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Lieber Munkh,vielen Dank, dass Sie Ihre Eindrücke mit uns teilen.Es freut uns sehr, dass Sie eine angenehme Erfahrung im Hotel Berlin, Berlin gemacht haben.Mit unserem leckeren Frühstück konnten Sie sicher gut in den Tag starten. Unser Frühstücksbuffet wird ständig mit einer Auswahl an frischen Brötchen, Müslis, Früchten und verschiedenen Delikatessen bereichert, um den Tag bestens zu beginnen.Danke für den Hinweis zum Internet. Wir werden das überprüfen und entsprechend verbessern.Abschließend freuen wir uns, dass Sie sich in unserem Hotel wohlgefühlt haben. Unsere Sauna steht unseren Gästen täglich von 18:00 bis 22:00 Uhr zur Verfügung, damit Sie sich nach einem ereignisreichen Tag entspannen können.Hoffentlich sehen wir uns auch in der Zukunft wieder.Viele Grüße,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: 尊敬的賓客，感謝您與我們分享您的住宿體驗。我們很高興您在Hotel Berlin的體驗如此美好。我們很高興您讚賞了我們便捷的自助入住和退房系統，以及每日的客房清潔服務。我們的早餐選擇豐富，餐廳空間寬敞，以確保每位客人都能享受美好的早餐時光。我們的大堂酒吧確實是一個熱鬧的聚集地，我們很高興您能感受到這裏的活力。另外，我們注意到您提到了對Jolly Chinese餐廳的滿意。我們很高興您在柏林的探索中發現了美味的餐飲選擇。最後，我們很高興您提到了酒店的優越地理位置，方便您前往主要的旅遊景點，並且在您的住宿期間有機會欣賞到勃蘭登堡門的燈光秀。我們期待再次歡迎您的光臨。最誠摯的問候，Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Lieber Ennio,Danke für das Feedback.Es freut uns, dass Sie die ruhige Lage unseres Hauses als positiv empfunden haben. Danke auch für den netten Hinweis zur Zimmerreinigung, da werden wir weiter an uns arbeiten. Zudem verstehen wir, dass die Automatisierung unserer Dienstleistungen nicht jedermanns Vorliebe trifft. Unser Ziel ist es, durch moderne Technologie einen effizienten und reibungslosen Ablauf zu gewährleisten, und wir haben stets Personal bereitstehend, um bei Bedarf Unterstützung anzubieten. Letztlich hoffen wir, dass die Vorteile unserer Lage und die Ausstattung unseres Hotels Ihren Aufenthalt dennoch angenehm gestaltet haben und Sie die Gelegenheit hatten, die zahlreichen Annehmlichkeiten in und um das Hotel Berlin, Berlin zu genießen.Hoffentlich können wir Sie in der Zukunft von uns überzeugen.Herzliche Grüße,Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: 親愛的客人，感謝您與我們分享您的體驗。我們很高興您對我們的緊湊而便利的房間、自主辦理入住的便捷性、以及酒店的優越地理位置表示滿意。瞭解到您對周邊多樣的餐飲選擇也感到便利，我們感到非常高興。您提到對早餐的好奇，我們期待您下次能有機會品嚐我們精心準備的早餐，它包括新鮮的麪包、美味的迷你羊角麪包、多種穀物和新鮮水果，以及為不同飲食需求量身定做的豐富選擇。期待您再次光臨。最好的祝願，Your Hotel Berlin, Berlin Team

Jawapan daripada Pihak Penginapan: Chère Lydia,Merci pour ce retour très positif.Nous sommes enchantés d'apprendre que votre séjour à l'Hotel Berlin, Berlin vous a laissé une impression si positive et que vous avez apprécié l'emplacement de notre hôtel, la propreté de nos installations, ainsi que la qualité et le confort de votre chambre suite à l'amélioration de votre réservation.Au plaisir de vous accueillir de nouveau bientôt pour une autre expérience de qualité,Your Hotel Berlin, Berlin Team