a&o Berlin Mitte

I had a great experience with my reservation. The place was very clean, well-maintained, and worth the price. The staff was attentive and provided detailed assistance throughout my stay. Everything was well-organized, and I truly appreciate the excellent service. I highly recommend it!

Great hostel. You can eat, drink, sit and chill. Nice area out the back available to sit in. Close by supermarket or food places.

I had a bad experience staying here. I booked a dorm room and asked for a female dorm on my arrival which they said was OK. They put me in a room but later on 2 men checked in. The room was so small you are basically sleeping right beside the other person, and it's hard to move around and store your stuff. I asked the next day if I could upgrade to a private room but they wouldn't refund any of the original booking so I had to just pay the full price for a new room. After sleeping there 1 night I returned the next day to find that I was locked out and the housekeeping staff had packed up my belongings and removed them from the room. They had mistakenly thought that I had checked out but left ALL my belongings there, even though I had booked for antoher 4 days. I don't know how they could have been so stupid to make this mistake. They had alresdy out someone else in the room so they moved me to a worse room where things were broken, and refused to refund me anything for the inconvenience. I wouldnt stay here again despite the cheap price.