Hotel berhampiran Innsbrucker Platz, Berlin

Io e il mio ragazzo abbiamo alloggiato qui a marzo 2019 (non mi dà l'opzione) e abbiamo trovato l'hotel molto pulito,camera doppia grande e personale gentile e cortese. Come posizione si trova un po' distante dal centro, ma a pochi metri ci sono le due linee metropolitane S e U con cui ci si può muovere bene. Se mai dovremo tornare a Berlino saremo contenti di essere nuovamente ospiti qui.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

Das Hotel ist obwohl es mittlerweile in die Jahre gekommen ist , immer noch eine Buchung wert. Seit der Wechsel des Personal und Management vollzogen wurden ist kann man sagen . dass es westlich ruhiger geworden ist. Auch die Sicherheit wurde aus der vergangenen Jahre um Welten verbessert . Es wurden überall in den Aufzugsbereichen und Gängen neue Kameras durch die alten Attrappen ersetzt . Das einzige was auf jedenfall kritisiert werden kann ist das die Sprache in deutsch an der Rezeption nicht verstanden wird :-!! Entschuldigung wir sind in Deutschland oder. Was auch zu meinen Kommentar hier Ausgedrückt werden muss ist , dass mein Code von Zimmersafe auf den schlecht lesbaren Display und den sich bewegenden digitalen ziffernfelder nicht mehr erkannt wurden ist. Ich informierte am Abend gegend 22.30Uhr den Mitarbeiter an der Rezeption das Mein Safe nicht mehr zu öffnen sei. Darauf hin kam er zeitnah auf mein Zimmer und stand sprachlos vor den 10 Jahre alten safe . Die Aussage besxhränkte sich auf das nôtigste :- Ich muss warten bis der Haustechniker erst am Morgen gegen 9.30 Uhr die Sache klêren konne. Mein Checkout war gegen 7:00Uhr morgens und mein Zug ging um 8;00Uhr Ihr könnt euch sicher denken was jetzt kommt. 🖕🏽🖕🏽🖕🏼Ich bin Ohne Inhalt des Safes : EC Kreditkarte Personalausweis Geld Powerbank und der Wohnungsschlüssel und weitere Dinge nach Hause gefahren. Jetzt ist es bereits 12.Uhr Mittag und bis jetzt hat mich niemand darüber informiert was der Stand der Dinge ist . Das ist eine Situation die in keiner Art und Weise meinen Gemütszustand wieder in den Zustand der unempfindlichkeit bewegt . Nicht desto trotz kann man das Hotel sofern man ohne Kinder unterwegs ist auch zum Abbau der Männermilch gut empfehlen . Mir persönlich ist das Gay Lesbisch Quere Community Hotel für introvertierte Personen ein Riesen Vorteil ,weil das unter hinter verschlossenen Türen definitiv unüberhörbar seinen Anklang findet. Alles im allem bei einer Skala von 1-10 stehe ich von 7/10 Punkten ein positives Zertifikat aus. Marcel Ger München

We stayed 3 nights, had to change rooms right away after check in because we were given a room with a view onto an old, dirty roof with construction type lights shining into the room. The room had burn spots from cigarettes on the carpet. We had booked breakfast included but were given some excuse why the booking could not be processed with breakfast. The large conditioner bottle in the bathroom was empty and even after my husband pointed it out to the service team member it was not refilled. The morning of the second day I adjusted the comforter sheets only to reveal a yellow stained comforter underneath. I asked for it to be changed but without success. Easy to say I did not slep well that night. With Sheraton in its name, every such hotel should pride itself to have extremely confortable mattresses. Not here. There rooms are dated and dingy. Please do not stay there. There are many hotels that are much better and cheaper too. I will spare you the photos, it may get the hotel shut down.

Alles super, das Hotel ist sehr smart, das Personal sehr freundlich. Hätte mir noch einen Wasserkocher auf dem Zimmer gewünscht und die Fahrstuhl Aufteilung ist etwas seltsam.

a budget hotel with budget facilities. I expected nothing more and nothing less. In my experience it is what it says in the description. The location is good, close to a metro station and within walking distance of checkpoint Charlie. The hotel had a nice bar area adjoining the check in desk. With a comfortable place to sit down. The bed is very soft though in a twin room they are too close together. The hotel offers AC in the hotel room and a radiator for towels in the bathroom. However the AC is a bit week, so give yourself plenty of time to cool down before you sleep.

This B&B hotel is well-situated in Mitte, within an easy walk of shops (Alexa Mall), restaurants and transportation options. The room, though small, was well equipped and comfortable. Beds were comfy. Breakfasts were fresh and tasty though little variation from day to day. The only negative is that the hotel was also hosting multiple student groups who crowded the public areas, elevators and breakfast area and were often noisy and oblivious to their impact on other travellers. This was a daily annoyance during our 4 night stay.

I chose this hotel as I was touring Berlin with a friend for a few days, but he was arriving a couple of days later than me. This proved to be a great option in terms of budget, distance from the city centre and proximity to public transport. Once you come up the steps from the U-Bahn at Siemenssdamm, it’s immediately to your right. The member of staff in the reception was warm and friendly and spoke very good English as my German is not very good after studying it a little at school 25 years ago. The room was large, very clean, and well-equipped. It was too warm for me, and turning the air con down didn’t help, but the window opens very wide. The bathroom also had a bath which was a bonus. The bed is firm which I really enjoyed, but I appreciate that won’t be to everyone’s liking. I’m sure I requested the room not to be serviced but the maid had been in every day. I didn’t use the TV but the Wi-Fi was a little patchy and slow at times. There is plenty of plug sockets including one near the bed. There was a soft light on the floor lamp and a desk lamp which was great. I had the buffet breakfast one morning, which had a great and varied selection of hot and cold food, this included cereals, bread, cold meats, cheeses, eggs, sausages, fresh juice, tea, and coffee. There is a supermarket across the road open till 10 pm, which was handy to get food for dinner. Yeah, it is quiet, and felt safe. I couldn’t hear any noise from any adjacent rooms. If I’m visiting Berlin in the future on my own, I will probably stay here again.

This is great if you stay in Berlin for a few days. It’s good that public transport is right outside the hostel. It’s a bit far from the main city so you will have to get a few public transport to get there. The beds are squeaky but comfortable enough. The television is in German which is expected. There is no rooms with a shower or toilet in them, so you will have to walk to the shower and toilet. It is a shared bathroom. You will need to give separate deposit if you need towels and utensils and to wash and dry your clothes. The deposit can only be made in cash. There are no bins in the room but the rooms do have a fridge and a locker and a table and chairs. The hostel is great for sleeping and then leaving the next day to do activities.