Hotel berhampiran Wuhletal, Berlin

Ich bin sehr zufrieden. Alles war sauber und das frühstück war perfect

Was hat uns gefallen? - Die Lage - Das freundliche Personal - Der Kaffee beim Frühstück - 12 EUR Tagespreis für die Tiefgarage - Die bequemen Betten Was hat uns nicht gefallen? - Das Hotel ist etwa 25 Jahre alt. Das merkt man. Die Zimmer sind einfach nicht mehr zeitgemäß: Kein Safe, keine Kaffeemaschine, nicht eine einzige Schublade, Badewanne mit Duschvorhang und Wäscheleine. Keine Kosmetikartikel (außer Duschgel, Shampoo und Seife), obwohl damit geworben wurde. Ausgefranste, hauchdünne Handtücher (siehe Foto), keine Bademäntel (obwohl Sauna und Fitness im Haus), keine Pantoffeln. - Im Bad roch es unangenehm, die völlig verdreckte und verkeimte Lüftung (siehe Foto) macht eher alles noch schlimmer. - Uns wurde beim Einchecken nicht gesagt, dass man Housekeeping extra bestellen muss. Wo gibt's denn sowas?? Man hatte uns aber zugesagt, zumindest die Handtücher zu tauschen, was aber nicht erfolgte. Das für den Folgetag von uns bestellte Housekeeping erfolgte dann eher oberflächlich. Toilettenpapier wurde nicht aufgefüllt, die leere Kosmetiktücherbox ignoriert. - Es gibt in der Tiefgarage weder Abstellmöglichkeiten für Fahrräder noch Lademöglichkeiten für E-Bikes. An der Rezeption wurde uns gesagt, wir sollen unsere Bikes einfach mit ins Zimmer nehmen und dort laden. Haben wir dann gemacht. Mit den Bikes durch dir Lobby, rein in den Aufzug, die langen Flure entlang gefahren und dann ab ins Zimmer. - Das Frühstück war durchschnittlich. Sehr viel Aufbackware und aus Großpackungen. Die Stühle im Restaurant sind teilweise fleckig und durchgesessen. Auch hier merkt man das Alter. - Mittags haben wir das Restaurant mal getestet. Die Qualität war ok, allerdings fehlten wesentliche Zutaten beim bestellten Salat. ”Die hat der Azubi in der Küche wohl vergessen”. Alles in allem aus meiner Sicht absolut keine Empfehlung. Wenn ich mir die ****-Dehoga-Kriterien anschaue, werden diese nicht eingehalten.

beds super comfy, really clean rooms, good size and bathroom was lovely with a good big shower. cleaned perfectly every day, staff so friendly and helpful nothing too much trouble. close to some of the tourist spots and also right beside a metro station and bus stops and bike hire so we could get around Berlin easily to see everything. a nice quiet area at night too. Lidl right across the road to get cheap food for the trip for lunches etc. great stay, definitely will use NH again

The hotel is super comfortable, very good facilities, the view was incredible. It has security, they never took our belongings. Also, when leaving the hotel I forgot my Apple Watch, and they contacted me so that I could recover it. It's a great hotel, and the best in Germany.

The carpet in my room had several stains of various ”vintages”. The hotel offered to switch my room after I complained, but the issue seemed to be the hotel's cleanliness and appearance standards rather than this particular carpet, so I just stayed. The pictures advertising the particular room type I booked of course didn't show dirty carpets, but DID show a sweet little espresso machine. There was, however, no espresso machine in my room. The hotel claimed to not have any control over what pictures are used to represent their rooms on sites like Expedia (I booked through them), but Expedia also claimed that they had no responsibility to accurately represent the room in photos. The wifi is HORRIBLE. I lost several hours of work due to navigating this. When I complained, they gave me the special router guests typically have to pay for (for ”high speed wifi”), but the person at the desk said it isn't that much faster. Looking at past reviews I could see that guests have been complaining about the wifi for a while, and the hotel has been promising to fix it for a while. There is a phone in the room, but no instructions for how to use it to reach the front desk or to make any other call. Zero doesn't work.

The hotel is a convention hotel and the convention centers are huge and great for events. There are lots of restaurants to choose from, but the hours are incorrect and the employees at the desk do not know the hours of the restaurants…so good luck! We stayed in wing 2 and there are 3 elevators, q of which is not on. Unfortunately the elevators may take 15 minutes to pick you up. If they aren’t overly full. The rooms are what would be 3-stars in the US. They are very small, but mostly clean. The amenities are average at best, but not good compared to comparable hotels in Europe. Honestly, I’d not choose to stay here again. The people are friendly, but the hotel is lacking in quality and customer service.

Pillows very flat and non existent. Some of staff attitude were something to be desired. Beyond basic amenities in the room. €4 for bottle of water in room crazy when vending machine downstairs €2 for water. Didn’t make it easy to redeem incentive for not using housekeeping. Safe in room didn’t work

This hotel has had a revamp and is now called the Art Hotel, Park Plaza. There is another Park Plaza nearby…..we ended up there first! So don’t get confused!! Once you find this hotel….we arrived on the day of a national strike… it’s fab. Ignore the journey planner…. This hotel is a less than 10 min walk from the western end of the U1 line. The room we had was on 5th floor on a quite busy street, but it was so quiet we didn’t realise it until we looked out of the window the following morning. The bed and pillows were so comfortable, a great night sleep was had by us both. Shower was a big rainfall type with a smaller head shower head option if you wanted. Complimentary Elemis shower gel, hand wash, as well as body lotion. Breakfast was worth every penny as part of your B&B option. Otherwise it’s €18 for a full option or €5 for coffee and a croissant in the bar. Breakfast was fresh, pastries, cheese, meats, toast, mushrooms, sausage, bacon, pancakes, cereals, yoghurts; you could make your own fresh juice from fresh veggies & fruits. Coffee was excellent (I was told)…. I took my own teabags as I am very fussy, and made great tea. There is a spectacular hot water urn……that is very ornate and was awesome. Staff were multilingual and very helpful. Nothing was too much trouble and they were very insightful about the local area, and the available public transport options. I would highly recommend this hotel which has pop art throughout. We are planning to head back to visit Berlin again and we will most certainly stay here again.

a budget hotel with budget facilities. I expected nothing more and nothing less. In my experience it is what it says in the description. The location is good, close to a metro station and within walking distance of checkpoint Charlie. The hotel had a nice bar area adjoining the check in desk. With a comfortable place to sit down. The bed is very soft though in a twin room they are too close together. The hotel offers AC in the hotel room and a radiator for towels in the bathroom. However the AC is a bit week, so give yourself plenty of time to cool down before you sleep.

A very affordable option that you should look at if you do not mind the distance. It is right outside of the main city, but it’s clean and safe, there’s a fantastic local pub down the road.