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Persekitaran4.4
Kemudahan4.0
Perkhidmatan4.4
Kebersihan4.4
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Pengguna Tetamu
Bilik(Nirwana)
Menginap pada Dis 2024
Melancong bersama rakan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Jan 2025
I will definitely visit again.
Everything is superb , delicious food, nice view, kind service .
Strongly recommend the kelong restaurant, beautiful sunset and super tasty seafood!
just hope the resort improve the wifi connection , the wifi is only working when I sit near the bathroom, if I stand near the window it’s disconnected .
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Daniel C Zhu
Bilik Deluxe(Nirwana)
Menginap pada Nov 2024
Keluarga
2 ulasan
3.2/5
Disiarkan pada 30 Dis 2024
1. good encironments and the facilities are not new but acceptable.
2. The most pity stuffs are Monopoly by the owner even the excuse is away from reasonable (private resorts)
- no access to public taxi service say grab. Again the reason we told is the Nirwana resort is private one
- due to the monopoly, there is limited restaurants for options: the one for breakfast (level 1). The one above the one for buffet (level 2) and Kelong restuarant facing the sea
- the outstanding outcome from the monopoly is the pretty higher price for foods...I expect to have lunch at Kelong restaurant and in the end back after checking out the price in menu. Actually during the lunch time, there is no people having dinner except 1 or 2 guest to check out the good view facing the sea...pity !!!
The postiive goes to some entertainment or activotoes in the hotel say swimming in outdoort pool. Sands and Bowling etc.....
My proposal for their management is to open the service to guests in their hotel so there is more options even I will never come back to the hotel in Bintan...I has been to Batam before and the experience is better....
Hope it helps the guests in future to comen and freidnly remind for their management to find way for bettter experience
BR
Daniel
Hope it helps....
Terjemah
Jawapan daripada Pihak Penginapan: Dear Daniel C Zhu, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Pengguna Tetamu
Bilik Premier(Nirwana)
Menginap pada Nov 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 13 Jan 2025
My husband & I enjoyed our 4 days & 3 nights stay at Nirwana Resort for my Birthday Celebration. The staff gave me a surprise birthday cake while having a buffet breakfast at their Cafe restaurant.
Our room was spotlessly clean, the staff were very friendly & accommodating to our request. I feel totally relaxed, renewed & recharged during our stay.
Sunset was truly mesmerizing while savouring our diner at Kelong Restaurant.
I will recommend this resort for those who want to be away from the hustle and bustle of city life and experience the tranquility & serenity of this Island.
We will surely come back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Pengguna Tanpa Nama
Bilik Premier(Nirwana)
Menginap pada Nov 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Dis 2024
Nice and clean rooms. Staffs are very friendly. Restaurants inside the resort area are a bit pricey.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Pengguna Tanpa Nama
Bilik(Nirwana)
Menginap pada Okt 2024
Keluarga
3 ulasan
4.5/5
Hebat
Disiarkan pada 1 Dis 2024
Booked a short 3D2N getaway at Nirwana Resort Hotel with my family. Arrived with some free perks like 15 mins free massage per pax, 1 free bowling game per room booked and free shuttle transfer to and fro the hotel and the BBT ferry terminal.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Pengguna Tetamu
Bilik Deluxe(Nirwana)
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Nov 2024
The hotel is quite clean and the service is excellent. Seafood is delicious ,and about the same price as the one in Singapore
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Cheng Yong Lim
Bilik(Nirwana)
Menginap pada Nov 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Dis 2024
Lovely and quiet private beach and responsive staff.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Cheng Yong Lim, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Pengguna Tanpa Nama
Bilik(Nirwana)
Menginap pada Ogo 2024
Pasangan
21 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Dis 2024
Shuttle service, friendly staffs, a lot of attractions, I enjoyed staycation overall. But the f&b is a bit pricey.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Pengguna Tetamu
Bilik(Nirwana)
Menginap pada Jun 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Jul 2024
Roos are very clean and big and also every particular in the room are same exactly as advertised in the trip.com. All the staff are very friendly and kind. There have the very clean, beautiful and great swimming. I this pool is the most attraction thing for these resort.
Breakfast have alot of food to choose. And the at the night time also you can have the bar.
I was very happy and really released all my stress. Over all everything was very satisfied.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Yathu Krishnan
Bilik Premier(Nirwana)
Menginap pada Jun 2024
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 14 Jul 2024
Good experience. The room was too cold, and couldn't reduce the temperature. Overall good for the price.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Yathu, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Hilda Lee S
Bilik(Nirwana)
Menginap pada Jun 2024
Melancong bersama rakan
22 ulasan
4.0/5
Sangat Baik
Disiarkan pada 13 Jul 2024
Sprawling area with villas and hotels.
Location - It's far from the city (no big deal cos nothing in tanjung pinang city) but near the ferry terminal.
Full amenities but not sure about maintenance - seemed run down for flying fox, archery, wall climbing.
Room was OK, bed and pillows were comfortable. The water pressure in the toilet was low and the shower was not enjoyable.
Impossible to move around in Grab or Gojek and please book your rental. The one offered by hotel was high. In fact, hotel offers a suite of amenities but price is high.
Took the buggy to explore and it was SGD 20/Hr.
Had dinner in Coffee house and 2pax was SGD 80; service was good but quality not so (saltish).
Terjemah
Jawapan daripada Pihak Penginapan: Dear Hilda, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Greendale EA
Bilik(Nirwana)
Menginap pada Nov 2024
Keluarga
1 ulasan
3.5/5
Disiarkan pada 3 Jan 2025
Nice view
Terjemah
Jawapan daripada Pihak Penginapan: Dear Greendale EA, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Phyo22
Bilik(Nirwana)
Menginap pada Nov 2024
Keluarga
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 29 Dis 2024
The service and location is really great. Only the beach is full with seaweed and it not good for swimming. Pool is nice.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Phyo22, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
thebabygroot
Bilik Premier(Nirwana)
Menginap pada Nov 2024
Pasangan
2 ulasan
3.2/5
Disiarkan pada 1 Jan 2025
It was a nice stay at Nirwana but seems like pretty expensive food, and other activities. No other option to eat as well.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Thebabygroot, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Pengguna Tetamu
Bilik Suite(Nirwana)
Menginap pada Nov 2024
Melancong bersama rakan
1 ulasan
3.7/5
Disiarkan pada 8 Dis 2024
Monopolised resort with affiliated hotels - hotel is affordable but expensive additional services
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.