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Holiday Inn Express Birmingham - City Centre

Holiday Inn Express Birmingham - City Centre

4.5/5163 Ulasan
A nice hotel, however I was given the wrong room number on check-in, which was a little embarrassing. Rooms superb, breakfast very decent, location isn't that central though. I would stay again.
Holiday Inn Express Birmingham - Star City

Holiday Inn Express Birmingham - Star City

4.2/566 Ulasan
I am extremely disappointed with the service provided by Trip.com. We specifically booked a holiday for our kids, taking into account our child's love for swimming. Prior to making the reservation, we diligently checked the amenities listed, which clearly mentioned an indoor swimming pool. However, upon arrival, we were shocked to discover that the hotel not only lacked an indoor swimming pool, but the manager and staff denied its existence altogether. I am deeply dissatisfied and frustrated, unsure whether it was the hotel management or Trip.com that misled us. This misinformation ruined our entire trip, leaving us utterly dissatisfied. I am thoroughly displeased with Trip.com's services and the lack of accuracy in the information provided.
Holiday Inn Express Birmingham NEC

Holiday Inn Express Birmingham NEC

4.4/548 Ulasan
From the moment we checked in we found all the staff friendy greeted with smile and eye contact, the room was spotless we ate at the hotel in the evening took advantage of the 3 course set meal deal that was good value.Breakfast was very good plenty to choose from. We used the complimentary transfer to the airport and again the driver was very friendly and helpful . Overall a great stay and will be using this hotel again in September.
Holiday Inn Express Birmingham - Snow Hill

Holiday Inn Express Birmingham - Snow Hill

4.2/5104 Ulasan
Generally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.

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