Holiday Inn Express Birmingham - Snow Hill

Ulasan Holiday Inn Express Birmingham - Snow Hill

Holiday Inn Express Birmingham - Snow Hill

Snow Hill Plaza, St. Chads Queensway, Birmingham, United KingdomLihat Butiran Hotel
Holiday Inn Express Birmingham - Snow Hill
Holiday Inn Express Birmingham - Snow HillHoliday Inn Express Birmingham - Snow HillHoliday Inn Express Birmingham - Snow Hill
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Ulasan Tetamu

4.3/5
Sangat Baik
126 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.0
Perkhidmatan4.3
Kebersihan4.4
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Semua ulasan(126)
Ulasan positif(116)
Ulasan dengan gambar/video(39)
Penginapan yang hebat!(40)
Sarapan pagi yang lazat(21)
Lokasi yang strategik(10)
Lokasi yang sesuai(10)
Nilai yang hebat(9)
Berdekatan dengan stesen kereta api(6)
Bilik yang besar(5)
Penyambut tetamu yang peramah(3)
Ulasan kurang baik(10)
Pengguna Tanpa Nama
Katil Double Standard Akses
Menginap pada Jan 2025
Solo
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 25 Feb 2025
The hotel has a good location, about a ten-minute walk to the center area, making it quite convenient for getting around. However, the cleanliness needs improvement—the sofa in the room was noticeably dirty, which made the stay less comfortable. Considering the price, the value for money is still decent. If you don’t have particularly high expectations for cleanliness and facilities, it could be a reasonable option.
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the review. It's lovely to see that our location was a highlight of your trip. We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. We hope to welcome you back and All the best, David - Hotel Manager.
Po Ting
Bilik Kembar
Menginap pada Nov 2024
Solo
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Dis 2024
The check-in was easy & efficient, as it took few minutes. Location was walkable to Birmingham New Street Station. It was in quiet location just opposite to Snow Hill One & Two. Price was very reasonable. As usual, room was clean & tidy. Free breakfast was good, but bit busy. I lost my right earbud airpod on bed. I called & recovered it the same day. Great service!
Terjemah
Jawapan daripada Pihak Penginapan: Thank for the review, Po Ting. We highly appreciate the lovely feedback and we hope to see you again. All the best, David - Hotel Operations Manager.
AnBa23
Bilik Double
Menginap pada Okt 2024
Bisnes
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Nov 2024
Well located hotel, nice cozy room and great breakfast from 8:30am, every morning. Fast check in and check out. Easy walk from Birmingham New Street railway station and main centre.
Terjemah
Jawapan daripada Pihak Penginapan: YThanks for the amazing rating, AnBa23. It's lovely to see that our location was a highlight of your trip. What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We hope to see you again and All the best, David - Hotel Operations Manager.
oyebamiji ishola
Bilik Double
Menginap pada Sep 2024
Lain-lain
83 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Okt 2024
I would definitely recommend to anyone, friendly staff and good location, in the heart of Birmingham, its cool
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Dave - Hotel Operations Manager
Kiana PO
Bilik Kembar
Menginap pada Jan 2025
Melancong bersama rakan
1 ulasan
3.5/5
Disiarkan pada 3 Mac 2025
Nice breakfast
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the amazing rating, Kiana PO. What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We hope to welcome you back and All the best, David - Hotel Manager.
Pengguna Tetamu
Bilik Kembar
Menginap pada Nov 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Dis 2024
Good much better than the hotel in Edinburgh
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the 5/5 rating. Knowing you had a good stay brings a smile to our faces! We hope to welcome you back and All the best, David - Hotel Operations Manager.
Pengguna Tetamu
Bilik Double
Menginap pada Sep 2024
Bisnes
26 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Okt 2024
Really good hotel.. Five mins to shops, bars and restaurants
Terjemah
Jawapan daripada Pihak Penginapan: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, David - Hotel Operations Manager.
拔記
Bilik Double dengan Katil Sofa
Menginap pada Jan 2025
Keluarga
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 24 Feb 2025
Great location and the staff of front desk is very friendly, helpful and smart. I requested 2 more pillows for my kids, and once the front desk's staff realized that there were no more spare pillows at front desk, he advised me that he would get the pillows from the unoccupied guestrooms and asked me to wait at the room. Great service and thoughtful.
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the amazing rating, 拔記. We're glad our location suited your needs. We're glad you felt the team were friendly and helpful. That's what we like to hear! We appreciate the feedback and we hope to see you again. All the best, David - Hotel Manager.
Pengguna Tetamu
Bilik Double dengan Katil Sofa
Menginap pada Dis 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Feb 2025
Could not fault anything. Location was brilliant close to Snow Hill and New Street Stations. Would certainly stay there again.
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the perfect rating. We are chuffed to see our hotel ticked all your boxes! It's lovely to see that our location was a highlight of your trip. We hope to welcome you back and All the best, David - Hotel Manager.
Dee Flyer
Bilik Double
Menginap pada Dis 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Jan 2025
Adequate bed and breakfast although bed could have been wider and less firm and more variety for breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the 5/5 rating, Dee. We appreciate the feedback and we hope to welcome you back. All the best, David - Hotel Manager.
Pengguna Tanpa Nama
Bilik Double dengan Katil Sofa
Menginap pada Mei 2024
Keluarga
21 ulasan
3.0/5
Disiarkan pada 18 Jun 2024
Cleanliness can be improved as there are stains on bedsheets. Computer system does not seem updated as I was asked to make payment again. I have to contact Trip.com customer service and luckily this was sorted in 30 mins.
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the review.We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. Daniel - Hotel Operations Manager
UNG
Bilik Double
Menginap pada Mei 2024
Solo
3 ulasan
2.7/5
Disiarkan pada 4 Jun 2024
Location of this hotel is very convenient a 4 mins walk from Snow Hill station. But the overall cleanliness and quality of like the toilet, doors and bed could be better as they were broken.
Terjemah
6/7
Jawapan daripada Pihak Penginapan: UNG, thanks for taking the time to review our hotel! We're happy our location was convenient for your stay. We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. Please feel free to drop us a message so we can discuss this further. All the best, Daniel - Hotel Operations Manager.
Maribel
Bilik Double
Menginap pada Apr 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jun 2024
hotel was amazing, had a bit of an issue finding my second booking but got it sorted and was so attentive and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the review, Maribel.We're so pleased to read that you enjoyed your stay!The team will be happy to see they made a good impression.Charlotte - Hotel Operations Manager
Pengguna Tetamu
Bilik Double
Menginap pada Jun 2024
Pasangan
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 11 Jul 2024
Competitive price with above average environment and service.
Terjemah
Jawapan daripada Pihak Penginapan: Hi, thanks for taking the time to review our hotel! Thanks for the feedback and we hope to see you again. All the best, David - Hotel Operations Manager.
Pengguna Tetamu
Katil Double Standard Akses
Menginap pada Jan 2025
Solo
1 ulasan
4.5/5
Hebat
Disiarkan pada 16 Feb 2025
Payment before using toilet at Birmingham should be reviewed
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for the review. Please drop us a message so we can discuss this. All the best, David - Hotel Manager.