Hotel 5 Bintang Terbaik di Birmingham

伯明翰大酒店離火車站步行有點距離，因為拖着行李箱，伯明翰的道路是有坡的，路面不是國內的這種路面好推行李，感覺就更吃力了！酒店和我們在約克住的酒店名字都一樣，是不是同一個酒店集團的？酒店對面就是伯明翰大教堂，去聖馬丁教堂路過伯明翰著名的環牛購物中心，也是英國第二大購物廣場，再往下走一點就到了中國城，裏面有很多中國美食，有時間可以去品嚐一下，音樂廳芭蕾舞劇院都在附近，都是從酒店走路就可以到達，酒店位置優越，酒店工作人員服務態度很好，行李送到房間，早餐廳自己點一份早餐，典型的英式早餐，味道也不錯，房間衞生間很寬敞，淋浴水很大，床上用品乾淨整潔，房間安靜舒適，和伯明翰市中心的環境形成鮮明對比，到伯明翰最值得一住的酒店。

Friendly staff with clean rooms.The kitchenette was good together with a fridge and a washing machine. It took 15 minutes walk to the Birmingham New Street Train Station with up and downs along the road. However the hotel was located near the canal and the Central library. Restaurants and bars were easily found close to the hotel. Recommended when the budget is your concern.

The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.

Despite being a clean and comfortable hotel, we are still annoyed over their customer service when we wanted to change our booking as our pet died on our check in date. They would not change our booking. We did not want a refund just to move the booking to a date the following week. They refused.

01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

This hotel is by far one of the most outstanding hotels in Birmingham city. The state of the art spa and gym most definitely contribute towards this factor; especially because of the intricate modern take to the architecture and interior design of the property itself. The service that I revived was top tier, the employees were always very polite and helpful you can truly see they are dedicated to providing memorable experiences to their guests. The hotel itself is beautifully kept with cleaner spotted 24/7 across the premises. !DEFINITELY RECOMMEND STAYING HERE!

Gorgeous property, the styling is beautiful, room was very comfortable. Plenty of parking at the rear of the property for residents. A lovely peaceful setting within a large city like Birmingham. Highly recommend this property. Different from the usual hotel having no reception, but this did not impact our stay. The staff we did meet, were very helpful and friendly. There are various eating places nearby. We had breakfast in Edgebaston village, a few minutes walk away. Just lovely.

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

Hotel is little bit old but location is really good, very close to the Birmingham New Street station. Convenient transportation. Birmingham China town is nearby.

The toilet is not very sanitary and cannot get in water in the bathroom You have to use a floor mop to push the water back and it takes at least an hour to get the water. I stayed for two nights, but on the first night I found two towels that were quite dirty, so I called them. I asked for two relatively clean towels, but after waiting for 40 minutes, no one changed them, so I took them myself. The staff who answered the phone should have forgotten. Maybe they forgot all the guests' problems while chatting!