Hotel berhampiran ANC Bologna Est Salvo D'acquisto, Bologna

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

Situato vicino stazione centrale ma c’è bisogno di taxi per arrivarci … dalla stazione ci vogliono circa 7/8 minuti .., hotel molto pulito servizio alle reception veloce cordiale è molto disponibile…. camere molto belle e super tecnologiche pulizia ottima (la mia era la 339) colazione al buffet molto abbondante e tutto molto buono con soluzione diverse per soddisfare tutte le esigenze …. con il taxi con una decina di minuti si raggiunge subito il centro .., lo consiglio vivamente a tutti … aggiungo per concludere qualità del sonno ottima e doccia nel bagno maxxi ….. da provare assolutamente

My husband and I stayed 7 nights at this beautiful hotel, the staff were amazingly helpful and couldn't do enough to accommodate our needs. The breakfast was fresh and plentiful with enough choices to suit us both. The room was spacious, clean, had an excellent shower and was cleaned daily. The room had clothes hanging space, tea/coffe facility and a mini fridge which we used for our own snacks and drinks. There are spacious indoor and outdoor seating areas. Wifi was available in the rooms and communal areas. The hotel is a 25 minute walk into town or you can catch the number 25 bus from outside the hotel for 2 euros one way. The train system allowed us to travel to Verona, lake Garda, modena and Florence. The hotel is located in the Chinese quarter, we found an amazing Korean restaurant 5 mins walk from hotel, i would recommend this place and i would highly recommend this hotel, and we will return.

Lovely hotel with friendly staf.. Location Location is very good if arriving by train or a flight. 5 minutes walking distance to the train station, easy to walk with luggage. City center is reachable in 20 minutes on foot. Room Our room was spacious with an extra bed for the child. Check-in/Staff This is a lovely hotel with super friendly staff. Check-in, check-out, left luggage was easy. There also is an incredible bar service and one of the most comfortable lobbies I have ever seen. Price/Performance Ratio It was very good for what is provided. One of the best in Bologna. Extras Breakfast was OK, breakfast room is very cute. Downside Can't think of any.

Everything but the internet was great. The internet on the 4th floor was extremely poor. The signal strength was good, but the bandwidth was very bad. I used my 4G in roaming to create a hotspot. All seven days. As long as you don't plan to stream movies on your computer or stay online, everything is excellent.

Good, solid 4 star hotel. Not far from the city center, around 2km, you can get there with ease by foot or take a bus. Room was clean with a great view of San Luca sanctuary (ask foom on 5th floor, wtih courtyard view). The was on kittle we should be in 4* hotel. Breakfast was rally good with a wide range of products, however most of them were sweet bakery. Staff was helpful, we had an issue with the fridge and they sorted it out. Superior quality of room service - our room was daily cleaned, towels changed, soap and gel delivered etc. Bravo. If there could be a chance I would stay there once again.

This place is amazing for the price. Perfect location. SO clean and comfortable. The staff were so friendly and helpful. I felt safe and taken care of being there alone as a single female. The surrounding area felt safe and I could walk to the stadium. The Central Plaza is a short cab ride and the staff will call taxis for you whenever you want. The buffet breakfast was lovely- nothing crazy fancy but assortments of cheese, meats and sausage, pastries, eggs, fruit, juice, cereal, etc. They made me a latte. I would 100% stay there again. Just absolutely perfect.

The hotel is ideally situated as an overnighter. Not too far away from the highway, but still in a quit neighbourhood. Ample free parking available and bar/restaurant available at the hotel. Unfortunately we didn't have the chance to try the restaurant as it was still closed due to the thunderstorms the region had suffered and that had caused some damage.

The door lock was broken in our room The door frame was loose and fell missing my son by a few centimeters The middle WC in the lobby is loose nearly fell off The coffee machine at breakfast is broken The plates you eat breakfast on where dirty Shower head was broken spraying water everywhere The fruit at breakfast were not fresh The staff are rude I had a flight to catch at 6 am and asked the front desk to call a taxi for me and they did not. Had ro remind them in the morning of mu flight I asked for breakfast boxes for my family and I dor the day of our flight these were not ready Hotel is poorly maintained There was blood on my pillow If you want to see how bad scrambled eggs can get, then you should visit this place I would never go back to this hotel