Hotel berhampiran Fioreria L'Orchidea Blu, Bologna

Really nice experience here. Location is great and their service is super nice. If you want something like kettle, just ask the reception. They will accommodate you promptly.

Spacious, functional and well organised. Staff is extremely friendly and helpful. All speak very good English. Despite the closeness to the Bologna railway station the place is set back, quiet and green, with a large outdoor area for relaxation. The rooms are functional, clean, well ventilated and fitted with A.C. Totally recommended!

We had a very disappointing stay here as part of our honeymoon. Staff on reception not at all friendly. The hotel is basic at best and I guess survives on the fact that it has elevated viewing areas from which you can see a fantastic vista of the city. The vista in our room, not so much. I could have cried when I looked out the window from our basic, insipid room. In fact, we decided we would leave and book elsewhere but our fee was non refundable so could not. There was absolutely no atmosphere and staff looked blank or indeed rather grumpily on as we passed. The corridors look like a hospital — no decor to be seen. There is no bar open at night to take drinks out to the terrace and we had nothing in the room — on checking out, we were asked if we had taken from the mini bar — there wasn’t one. When I told them this, they said there was it was just very well hidden. We had looked everywhere for this and still we are none the wiser. Breakfast is okay…nothing special. We wouldn’t have minded if we had booked budget accommodation for a quick city break but this hotel was costly.

We have booked this place through their website and we were satisfied from the general information that we got online. To be honest it was in a very good locations. Arriving at the property we noticed that there were construction works ongoing !!! Early in the morning the noise was very loud and it was impossible to sleep. Imagine a family with 2 young children that has to wake up from that noise. The second and the biggest delusion was the apartment itself. I HAVE NEVER BEEN IN A PLACE SO DIRTY! The floor was so dirty like it has months without washing. Tested with a paper tissue… it become brown dark, disgusting. The beds were arranged with some old sheets and a couple of duvet (smelly) that was hard to sleep. Very old towels, from white they were close to grey, and with an unpleasant smell. The apartment itself was very old in furniture and equipment. Not mentioning that there was zero acoustic isolation. You can feel the next door apartment chats like they were in your room, and the road noise was crazy if your apartment with face the road. Very poor experience

Lovely hotel with friendly staf.. Location Location is very good if arriving by train or a flight. 5 minutes walking distance to the train station, easy to walk with luggage. City center is reachable in 20 minutes on foot. Room Our room was spacious with an extra bed for the child. Check-in/Staff This is a lovely hotel with super friendly staff. Check-in, check-out, left luggage was easy. There also is an incredible bar service and one of the most comfortable lobbies I have ever seen. Price/Performance Ratio It was very good for what is provided. One of the best in Bologna. Extras Breakfast was OK, breakfast room is very cute. Downside Can't think of any.

The Hotel is very close to the airport and close to a bus stop to airport/central train station/city centre. 300mt far from a shopping centre. Only few steps from a restaurant/pizzeria. The staff was very friendly and gave us all the info needed. The hotel offers late check-in, they provide you with a pin cose to open the main door. We arrived before 11pm so didn’t need to use it.

The door lock was broken in our room The door frame was loose and fell missing my son by a few centimeters The middle WC in the lobby is loose nearly fell off The coffee machine at breakfast is broken The plates you eat breakfast on where dirty Shower head was broken spraying water everywhere The fruit at breakfast were not fresh The staff are rude I had a flight to catch at 6 am and asked the front desk to call a taxi for me and they did not. Had ro remind them in the morning of mu flight I asked for breakfast boxes for my family and I dor the day of our flight these were not ready Hotel is poorly maintained There was blood on my pillow If you want to see how bad scrambled eggs can get, then you should visit this place I would never go back to this hotel

On first approach, it was clear to see that this hotel is quite far out from the city centre however explains why the prices are a lot cheaper. My partner and I stayed here in July 2022 for 4 nights and I must admit, we loved the room and overall feel of the hotel. Rooms were very clean and beds were very comfortable. We slept amazingly!! If it was just based on rooms alone, we would give this hotel five stars. However… We booked this hotel mainly because it had a pool. When we asked about the pool, we were informed we needed to book a 1 hour slot if we wanted to use it during that day. This was due to covid measures which were still in place at the hotel. So we did. Booked a 1 hour slot for the pool the following evening. When we arrived at the pool on the lower level, we noticed that the changing rooms were locked and the showers were turned off…due to Covid. Now I would typically understand some reasoning for certain covid rules but this just seemed ridiculous. A couple who were using the pool in the hour slot before us informed us to use the small shower cubicle to get changed as this had a frosted glass door on it and is the only bit of privacy you get down there. So we did! We ended up booking the pool out another two times on our stay but as reception advised following our first pool visit, get changed in your rooms then head down to the pool (assuming you don’t need to get the key from reception to unlock the pool). Towels were provided by poolside although on the first day, there was only one towel left for the two of us. On my final visit to the pool on the morning before we left, I had to go to reception in my swimming trunks because the pool was locked. Something I felt uncomfortable doing in the first place but as there was no changing facilities and the towels were locked by poolside, I reluctantly went to reception where the man behind the desk got angry at me being there in my swimming trunks. Simple solution would be to open up the changing facilities down by poolside to prevent this but hey, that was too obvious. Upon pointing out the fact that the changing facilities in his hotel were locked because they won’t open them due to Covid (which he should have known), he eventually calmed down and mentioned he understood. On our visit we also used the electric bikes which were at reception for a full day at the cost of €25 per bike per day. The system is far to complicated for what it needs to be and should be made simpler by just having reception deal with the booking. Once eventually booked, we were given the keys to the 2 bike locks, helmets and some netting for our hair (another odd covid measure which doesn’t make much sense as you will sweat through the netting anyway). As I was away to take the bikes out, I noticed that all four tyres were flat. Surely this should be inspected by the staff before the bikes are taken out?! Unfortunately staff appeared clueless on what PSI the tires had to be at and as he pumped up the first

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

Alles war gut. Das Hotel und das Zimmer sah ansprechend aus. Es war sauber und gemütlich. Es gab Wasser umsonst.