Hotel berhampiran Parco della Chiusa, Bologna

Good, solid 4 star hotel. Not far from the city center, around 2km, you can get there with ease by foot or take a bus. Room was clean with a great view of San Luca sanctuary (ask foom on 5th floor, wtih courtyard view). The was on kittle we should be in 4* hotel. Breakfast was rally good with a wide range of products, however most of them were sweet bakery. Staff was helpful, we had an issue with the fridge and they sorted it out. Superior quality of room service - our room was daily cleaned, towels changed, soap and gel delivered etc. Bravo. If there could be a chance I would stay there once again.

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

We had a very disappointing stay here as part of our honeymoon. Staff on reception not at all friendly. The hotel is basic at best and I guess survives on the fact that it has elevated viewing areas from which you can see a fantastic vista of the city. The vista in our room, not so much. I could have cried when I looked out the window from our basic, insipid room. In fact, we decided we would leave and book elsewhere but our fee was non refundable so could not. There was absolutely no atmosphere and staff looked blank or indeed rather grumpily on as we passed. The corridors look like a hospital — no decor to be seen. There is no bar open at night to take drinks out to the terrace and we had nothing in the room — on checking out, we were asked if we had taken from the mini bar — there wasn’t one. When I told them this, they said there was it was just very well hidden. We had looked everywhere for this and still we are none the wiser. Breakfast is okay…nothing special. We wouldn’t have minded if we had booked budget accommodation for a quick city break but this hotel was costly.

Notre chambre familiale était très grande et très propre. Le petit déjeuner servi à l’hôtel est extraordinaire : énormément de choix de viennoiseries, fruits frais et autres légumes, jambons et fromages frais. Nous avons passé un séjour exceptionnel dans cet hôtel proche de la gare de Bologna. Nous recommandons cet établissement.

A slightly above average hotel in the middle of Bologna. Steps away from the park, about a five minute walk to the train station and about a five minute walk from Piazza Maggiore. The rooms are average size for a European hotel with an average bathroom. For the cost, this place is a steal. First things first - excellent front desk staff. Both ladies that we interacted with during our stay were friendly, professional, and their multi-lingual skills were excellent. They even helped me print a couple of documents that I needed one evening during our stay. Everything in the room was comfortable - bed was decent, there was a small desk, mirror, television and wardrobe. The room was quiet, walls were pretty thick concrete I believe. Good enough for a good nights' sleep each night we were there. The bathroom was decent, the most interesting thing was the collapsible bidet. Nice to have and nice to be able to put out of the way. There were a few little nooks to store toiletries during our stay and enough room to hang towels. Hot water was just right.

Really nice experience here. Location is great and their service is super nice. If you want something like kettle, just ask the reception. They will accommodate you promptly.

Lovely hotel with friendly staf.. Location Location is very good if arriving by train or a flight. 5 minutes walking distance to the train station, easy to walk with luggage. City center is reachable in 20 minutes on foot. Room Our room was spacious with an extra bed for the child. Check-in/Staff This is a lovely hotel with super friendly staff. Check-in, check-out, left luggage was easy. There also is an incredible bar service and one of the most comfortable lobbies I have ever seen. Price/Performance Ratio It was very good for what is provided. One of the best in Bologna. Extras Breakfast was OK, breakfast room is very cute. Downside Can't think of any.

Everything but the internet was great. The internet on the 4th floor was extremely poor. The signal strength was good, but the bandwidth was very bad. I used my 4G in roaming to create a hotspot. All seven days. As long as you don't plan to stream movies on your computer or stay online, everything is excellent.

My husband and I stayed 7 nights at this beautiful hotel, the staff were amazingly helpful and couldn't do enough to accommodate our needs. The breakfast was fresh and plentiful with enough choices to suit us both. The room was spacious, clean, had an excellent shower and was cleaned daily. The room had clothes hanging space, tea/coffe facility and a mini fridge which we used for our own snacks and drinks. There are spacious indoor and outdoor seating areas. Wifi was available in the rooms and communal areas. The hotel is a 25 minute walk into town or you can catch the number 25 bus from outside the hotel for 2 euros one way. The train system allowed us to travel to Verona, lake Garda, modena and Florence. The hotel is located in the Chinese quarter, we found an amazing Korean restaurant 5 mins walk from hotel, i would recommend this place and i would highly recommend this hotel, and we will return.

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.