Hotel berhampiran PentaCom Srl, Bologna

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

Everyone would agree that they don't want to let others know where they like very much. This hotel provides pleasure and comfort, as evidenced by the friendly expressions on the staff. The spacious room and large bathtub are enough to relieve fatigue throughout the day, and I like the restaurant food. The proximity to the train station gives good transportation access. You may think the facility is a little old, but there is no inconvenience at all. Above all, I liked the bed. One thing is regrettable that there were no free drinks in the room.

Perfect stay, few steps away from the train station and the historical center, right in front of the Montagnola Park. The room was perfect, ready despite my early arrival. A huge thanks to Tommaso and the whole front desk team for the kindness and the professionality, you really made the difference! See you on my next visit!

Really nice experience here. Location is great and their service is super nice. If you want something like kettle, just ask the reception. They will accommodate you promptly.

The lobby and room was very nice as it’s newly renovated. Location was also great, just opposite the train station and about 20-30 minutes walk into the centre. Staff were all very nice and friendly. The only bad thing was the shower water pressure was too low and the hot water took quite long to come on. The room lighting can also be a bit dim. Breakfast isn’t great so I would recommend to eat outside if you can.

They gave us a family room outside of the main building of the hotel. So, we exposed the voice coming from the street. The room was large enough but at the first glance we felt a little bit unsafe, but it was OK. However, there was a draft of cold air in the room that we could not locate, Croissants at the breakfast were the worst I have ever tasted. Please change your supplier. Stuff was kind and helpful.

Everything but the internet was great. The internet on the 4th floor was extremely poor. The signal strength was good, but the bandwidth was very bad. I used my 4G in roaming to create a hotspot. All seven days. As long as you don't plan to stream movies on your computer or stay online, everything is excellent.

Situato vicino stazione centrale ma c’è bisogno di taxi per arrivarci … dalla stazione ci vogliono circa 7/8 minuti .., hotel molto pulito servizio alle reception veloce cordiale è molto disponibile…. camere molto belle e super tecnologiche pulizia ottima (la mia era la 339) colazione al buffet molto abbondante e tutto molto buono con soluzione diverse per soddisfare tutte le esigenze …. con il taxi con una decina di minuti si raggiunge subito il centro .., lo consiglio vivamente a tutti … aggiungo per concludere qualità del sonno ottima e doccia nel bagno maxxi ….. da provare assolutamente

Abbiamo alloggiato in questo hotel una sola notte, io e il mio compagno siamo venuti da Roma per un concerto all' Arena Parco Nord, la posizione per noi è stata perfetta perché in 5 minuti eravamo sul posto. La camera è bellisisma, moderna e pulita, idem il bagno con doccia grande. Unico neo la moquette a terra, io non la amo. La colazione è buonissima e molto varia. Consigliato.

Can’t speak highly enough of the way this hotel treated me after my fall which required hospitalisation. Had to phone reception from car park as I couldn’t get out of my car .Valeria and Guiseppe came out and once it was clear I needed ambulance they called ambulance and arranged for my cases to be transferred to hospital.