Hotel Mesra Haiwan Peliharaan di Bologna

The lobby and room was very nice as it’s newly renovated. Location was also great, just opposite the train station and about 20-30 minutes walk into the centre. Staff were all very nice and friendly. The only bad thing was the shower water pressure was too low and the hot water took quite long to come on. The room lighting can also be a bit dim. Breakfast isn’t great so I would recommend to eat outside if you can.

my booking was made through *********** with full payment required a few days prior to arrival. According to this requirement my credit card was charged a few days prior my check-in. My stay wouldn't have been so bad but the hotel as well charge my credit card again. I thought it was a human mistake and contacted *********** and the hotel at the same time to resolve the issue a few days after returning from vacation. The hotel completely ignores my messages and has not responding to *********** inquiries. Prior to my arrival the hotel was very quick to answer all questions and concerns. location is good only if you need to stay close to the train or bus station. Hotel is pretty clean, rooms are small but comfortable

I recently stayed at the Hotel NH Bologna de la Gare in Bologna for four nights. Here’s a detailed account of my experience: Location: The hotel is conveniently located near the main Bologna train station. This made it very handy for our day trips to Venice and Florence. The location is one of the best aspects of the hotel. Room: I booked a standard room. While it wasn’t particularly spacious, it was clean, modern, and comfortable. The cleanliness and modernity of the room were quite impressive, especially compared to some older European hotels. Amenities: The hotel has a notable rooftop bar that serves aperitif. It’s a nice place to unwind and enjoy a drink with a view. Service: The check-in and check-out processes were smooth. I arrived a bit before noon, and they let me check in early. On the day of departure, our flight was in the evening, and we were able to check out late for a fee of 10 EUR per hour after 12. The staff were quite friendly and helpful throughout our stay. Dining: I paid for the breakfast, which was serviceable. It was adequate but nothing extraordinary. Overall Experience: The best part of my stay was the location. It made it very easy to explore nearby cities via train. The modern and clean room was also a big plus. I can’t think of any areas for improvement; overall, I’m quite happy with my stay. Recommendation: Yes, I would recommend this hotel to others, mainly for its excellent location and modern rooms. Unlike some older apartments in Europe, the rooms here are updated and comfortable.

Situato vicino stazione centrale ma c’è bisogno di taxi per arrivarci … dalla stazione ci vogliono circa 7/8 minuti .., hotel molto pulito servizio alle reception veloce cordiale è molto disponibile…. camere molto belle e super tecnologiche pulizia ottima (la mia era la 339) colazione al buffet molto abbondante e tutto molto buono con soluzione diverse per soddisfare tutte le esigenze …. con il taxi con una decina di minuti si raggiunge subito il centro .., lo consiglio vivamente a tutti … aggiungo per concludere qualità del sonno ottima e doccia nel bagno maxxi ….. da provare assolutamente

I had a reservation made directly in this hotel. It was recommended by some friends. About 2 weeks before my planned stay, I was reached by Paolo from CDH Hotel Bologna front office, with the information that the central office management had decided to close the hotel for a few days, and that included the day of my reservation. Within 24hrs Paolo called me back after having found for me a better accommodation in a close by hotel at the exact same rate. This is what I call customer service! Thank you. I will for sure come back again to try your rooms!

I have stayed in this hotel before, so I booked it again this time, but the experience was not as good as the last time! The room was small and a bit crowded. I stayed for two nights and when it was cleaned the next day, tea bags and toiletry bags were not added. Not friendly enough. The location of the hotel is very good, just a few minutes' walk from the train station and within walking distance to the city center square. The people on the hotel are very friendly! However, the price of the hotel is not cheap, especially on weekends.

The staff were the best feature of the hotel: very friendly and accommodating. Some previous reviewers claimed the hotel is dated, however, it is just the style of the hotel, which some might like, others won't. You can tell that furnishings were recently replaced/renovated. The place was also very clean. Breakfast - which you can opt for at 12eur/person was diverse and tasty: eggs, bacon, ham and cheese cuts, cakes, fruit, fresh salad, cakes, bread, cereal, etc It is also very close to the main train station (5 minutes walk), from where you can take the Marconi express to the airport for a EUR20 return ticket (7 minutes each way). We were situated in a room that is accessed to, in part by an elevator, and in part up and down some steps (in what seemed to be a courtyard). On the positive side, it seemed that it was the quieter wing of the hotel, but on the other hand, it was a bit tricky with a suitcase/pushchair... especially when we had to return to the reception as our keycard wasn't working. Some might also find it inconvenient that the hotel does not have an inhouse restaurant, however, the receptionist recommended a quiet, and homely restaurant just around the corner.

On first approach, it was clear to see that this hotel is quite far out from the city centre however explains why the prices are a lot cheaper. My partner and I stayed here in July 2022 for 4 nights and I must admit, we loved the room and overall feel of the hotel. Rooms were very clean and beds were very comfortable. We slept amazingly!! If it was just based on rooms alone, we would give this hotel five stars. However… We booked this hotel mainly because it had a pool. When we asked about the pool, we were informed we needed to book a 1 hour slot if we wanted to use it during that day. This was due to covid measures which were still in place at the hotel. So we did. Booked a 1 hour slot for the pool the following evening. When we arrived at the pool on the lower level, we noticed that the changing rooms were locked and the showers were turned off…due to Covid. Now I would typically understand some reasoning for certain covid rules but this just seemed ridiculous. A couple who were using the pool in the hour slot before us informed us to use the small shower cubicle to get changed as this had a frosted glass door on it and is the only bit of privacy you get down there. So we did! We ended up booking the pool out another two times on our stay but as reception advised following our first pool visit, get changed in your rooms then head down to the pool (assuming you don’t need to get the key from reception to unlock the pool). Towels were provided by poolside although on the first day, there was only one towel left for the two of us. On my final visit to the pool on the morning before we left, I had to go to reception in my swimming trunks because the pool was locked. Something I felt uncomfortable doing in the first place but as there was no changing facilities and the towels were locked by poolside, I reluctantly went to reception where the man behind the desk got angry at me being there in my swimming trunks. Simple solution would be to open up the changing facilities down by poolside to prevent this but hey, that was too obvious. Upon pointing out the fact that the changing facilities in his hotel were locked because they won’t open them due to Covid (which he should have known), he eventually calmed down and mentioned he understood. On our visit we also used the electric bikes which were at reception for a full day at the cost of €25 per bike per day. The system is far to complicated for what it needs to be and should be made simpler by just having reception deal with the booking. Once eventually booked, we were given the keys to the 2 bike locks, helmets and some netting for our hair (another odd covid measure which doesn’t make much sense as you will sweat through the netting anyway). As I was away to take the bikes out, I noticed that all four tyres were flat. Surely this should be inspected by the staff before the bikes are taken out?! Unfortunately staff appeared clueless on what PSI the tires had to be at and as he pumped up the first

My husband and I stayed 7 nights at this beautiful hotel, the staff were amazingly helpful and couldn't do enough to accommodate our needs. The breakfast was fresh and plentiful with enough choices to suit us both. The room was spacious, clean, had an excellent shower and was cleaned daily. The room had clothes hanging space, tea/coffe facility and a mini fridge which we used for our own snacks and drinks. There are spacious indoor and outdoor seating areas. Wifi was available in the rooms and communal areas. The hotel is a 25 minute walk into town or you can catch the number 25 bus from outside the hotel for 2 euros one way. The train system allowed us to travel to Verona, lake Garda, modena and Florence. The hotel is located in the Chinese quarter, we found an amazing Korean restaurant 5 mins walk from hotel, i would recommend this place and i would highly recommend this hotel, and we will return.

They gave us a family room outside of the main building of the hotel. So, we exposed the voice coming from the street. The room was large enough but at the first glance we felt a little bit unsafe, but it was OK. However, there was a draft of cold air in the room that we could not locate, Croissants at the breakfast were the worst I have ever tasted. Please change your supplier. Stuff was kind and helpful.