Hotel berhampiran Quadrilatero, Bologna

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

Perfect stay, few steps away from the train station and the historical center, right in front of the Montagnola Park. The room was perfect, ready despite my early arrival. A huge thanks to Tommaso and the whole front desk team for the kindness and the professionality, you really made the difference! See you on my next visit!

The lobby and room was very nice as it’s newly renovated. Location was also great, just opposite the train station and about 20-30 minutes walk into the centre. Staff were all very nice and friendly. The only bad thing was the shower water pressure was too low and the hot water took quite long to come on. The room lighting can also be a bit dim. Breakfast isn’t great so I would recommend to eat outside if you can.

Really nice experience here. Location is great and their service is super nice. If you want something like kettle, just ask the reception. They will accommodate you promptly.

Situato vicino stazione centrale ma c’è bisogno di taxi per arrivarci … dalla stazione ci vogliono circa 7/8 minuti .., hotel molto pulito servizio alle reception veloce cordiale è molto disponibile…. camere molto belle e super tecnologiche pulizia ottima (la mia era la 339) colazione al buffet molto abbondante e tutto molto buono con soluzione diverse per soddisfare tutte le esigenze …. con il taxi con una decina di minuti si raggiunge subito il centro .., lo consiglio vivamente a tutti … aggiungo per concludere qualità del sonno ottima e doccia nel bagno maxxi ….. da provare assolutamente

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

Just neded a hotel for one night on my way from Sicily to Germany. The price was ok, rooms are ok - however not an overall nice place to feel comfortable. Also the surrounding is everything than pleasant- but for a stopover ok. I didn’t try the breakfast and also to dinner in the evening. The good thing is that the reception is open for 24h.

Tutto bene all’Ipoint Hotel di Bologna. Personale gentile, camera confortevole e ben disposta. Wi-Fi ottimo e bagno con tutto il necessario. La colazione non la posso valutare perché siamo partiti la mattina presto e non ne abbiamo usufruito. (Cestino da asporto non disponibile). A parte la moquette in camera tutto ok.

Отличный современный отель, чисто, удобная кровать. Завтрак шведский стол с хорошим выбором. Рекомендую!

This hotel is receiving a four star due to the location. Walk out to everything. Castle, Cathedral, shops, restaurants (be sure to make reservations). I was not happy that the staff decided to put us on the side of the hotel which has a building project next door. We arrived on a Sunday and didn't notice. On Monday we were up at 7am due to lots of noise. Also.... if you are driving, the Mapquest cannot help you due to lots of closed streets. I finally got out and walked in order to find a local person to tell me how to get there. After that, we drove the car to the parking garage (extra cost) and left it for two days.