Temukan Penginapan Anda di Bordeaux

Address of the hotel is very nice. It is located in the city centre of Bordeaux. But the hotel is a little bit noisy at night because there are restaurants under the hotel.

We were greeted with a friendly welcome and drink at bar while we waited for the room. Got to our room and we were very impressed with both the size of the room and the big comfortable bed.  The walk in shower was fantastic and it was great to have the toilet in a room on its own. The maid service was also superb. We were never bothered by knocks on the door and after going for lunch etc, we came back and the room was done. Perfect. Unfortunately though, music was played all day - sometimes from 8:30 in the morning. This was pretty disturbing when you just want a bit of peace. One day we’d not had breakfast, so around midday, we thought we’d have a bite to eat in the outside garden. We wanted just something light like a baguette etc but this was not available and the options were expensive and distinctly underwhelming - bunging a few flowers and a couple of strawberries on a heap of average quality jambon doesn’t pull the wool over anyone’s eyes. We decided to have a night cap in the bar one evening. It was an “interesting” experience. The din of the Reggaeton music assault, was interspersed by glasses and all kinds being slammed around and a general atmosphere of malcontent from the clearly fed up staff. I have bad days too, guys, but my valued clients would never be able to tell. When we checked out on Friday midday, the attitude of the woman on reception was pretty frosty too. No smile dispensed here. In fact when she made a mistake and asked my wife for 800 euros for the room, which was already paid for, no hint of a “my mistake, sorry”. This stay could have been so much better. Examples: A more consistent attitude from the staff. A simple lunch/snack menu. Maybe not play music that’s audible all day in all parts of the hotel. I am unable to give it more than 3 stars as there are a lot of improvements that are needed.

I have stayed at City Residence twice, once with my partner and a year after with a group of students. We have been nicely welcomed by the friendly and helpful staff. Everything was ready for the group beforehand, making check-in extremely fast and practical. Rooms were clean and breakfast was good. What we appreciated most, given that we were a big group (28 in total), was the fact that the tram station is only a couple of minutes away. Nonetheless restaurants, cafes and some important landmarks such as the Cite Du Vin are easily reachable on foot. It's a very nice walk along the river. Definitely recommend and would not hesitate to return.

We spent a fantastic 5 nights in this hotel at the end of July 2023. We got the A line tram into the city from the airport and then transfered to the C Line tram which dropped us off a 1 minute walk from the hotel. The location is perfect. Very quiet with lovely trees in the garden and around the pool creating shade. When we arrived the reception staff could not have been any more helpful. They even kept the kitchen open for us to get lunch as we arrived it was just about to close the lunch sitting. After flying from Ireland, we were thrilled that the staff were that willing to help us out. The staff were very friendly and spoke perfect English if we could not communicate in our broken French. Rooms were spotlessly clean every day and the hotel lobby /bar area was just beautiful with bright colourful furniture and an amazing water feature at reception. We had dinner in the hotel restaurant on 2 occasions and the food was very good, with the 3 course menu for 29euro being very good value for money. The pool was cleaned every morning and we were impressed that despite all the trees in the garden, we never found a single leaf or piece of debris in the pool. This is a sign of the care and diligence of the staff. Overall experience could be summarised as : 1. Great location by tramline for access to Bordeaux city. 2. Very friendly and attentative staff with good communication skills 3. Spotlessly clean hotel rooms, lobby, pool and garden 4. Great food in the restaurant. Will definitely return to this hotel in the future.

Au calme même au milieu des rues piétonnes tant pour les commerces que les restaurants, tous à foison et pour toutes les bourses mais avant tout au milieu des endroits historiques et tout près de la longue promenade le long de la Garonne avec sa place de la Bourse et le vieux pont de pierres de Bordeaux ! Buffet du petit déjeuner aux grands choix tant chaud que froid, pains et viennoiseries, brioche et gâteaux, eau d’orange ou de citron, jus de fruits multiples, et pour couronner cafés en cartouche, café en grain, thés…. et évidemment un plateau de cannelés tradition de l’hospitalité bordelaise !!!

Super bien situé, bon rapport qualité prix , c'est propre et la nuit était calme (ma fenêtre donnait sur la partie arrière donc pas face gare). Pas de clim c'est dommage car cette nuit là il faisait chaud, la chambre était cependant équipée d'un ventilateur dont je ne me suis pas servi j'ai préféré dormir la fenêtre ouverte. Le petit déjeuner est pas mal franchement, pas de photos dispo car j'étais pas seul au buffet. Le point que je retiendrai le plus et qui a fait pencher l'avis en excellent est l'amabilité du personnel, Team après-midi, nuit et matin vraiment super agréable. Ce genre de détail qui (me) plait !

The location is very convenient, many cafes, restaurants, shops and a big supermarket are within walkable distance. And the interior design is so cosy, very nice.

很新的酒店，三星標準，房間小，洗手間和浴室分開