Park Inn by Radisson Bournemouth

Great location, Fantastic experience, lovely room and staff here!

Breakfast was good.

We were shown a modern smart looking hotel in the ad. And got a very run down looking place nothing like the photo. Reception friendly . No lift working. A bar with 3 or 4 tables and a huge empty space. No air con only a plug in. Small cubicle shower with water very low pressure. No fridge. Just a metal frame to make tea/ coffee and hang clothes. We did not expect this from the photo they show in the ad so beware

Arrived to see four unsavoury looking chaps outside smoking and wondered if the hotel was being used to hold asylum seekers, but it turns out they were actually the hotel staff. Arrived at reception and someone was there complaining about the heat on the 3rd floor and asking for a room change but the reception team were clearly used to handling complaints and fobbed the guest off with "all rooms are the same and we're full". Elevator (still) not working and our room was on the 3rd floor. Paid in advance or I would have just walked out again, as room was ＞30DegC, with tiny old iron windows which would only open a crack. View was of of cigarette butts on the "balcony" and an old outddor pool, with grit and mud in it. Shower opening was too small to get into and even if you did, you couldn't move around once you got inside. Late arrival (thanks again Ryannair) so we ordered pizzas in the bar as it was the only thing available from an extensive menu. 12 minutes later and a £4 Cicago Town frozen one available from any UK supermarket was placed in front of me, which was also undercooked. 12 minutes later our second pizza arrived, also undercooked, and their "chef" clearly only has an oven suitable for one pizza at a time. ＞£30 for £8 worth of undercooked of pizzas. A real comedy of errors this place, which is very far from any other Radisson hotel I have stayed in. It was cheap (£80sh without breakfast) and clean(ish). Jefferson behind the lobby bar was friendly and helpful. He's the only reason for the 2nd star in this review.

We stayed here for a weekend, room was a good size. Not the cleanest, the cleaners had missed some coins on the floor from a previous occupant. Bed was comfortable, shower was good. Breakfast was £12, I expect slightly better quality for that price. Overall, for an international brand, I thought that it could have been better.

I'm staying in this hotel as I start to write this review. The hotel is nothing like the bright stylized promotional photos. It's an old hotel, that's been poorly upgraded. There was much confusion at check-in as the lift is broken and several guests were unable to use the stairs. All wanted rooms on the lower floor. Carrying cases up many floors was impossible for them. There is no aircon and the windows are chained to prevent them opening wide. The room temperature was probably about 30 centigrade. Not a pleasant experience for a comfortable night's sleep. Hotel maintenance for a newly refurbished building is poor, apart from the lift not working the shower screen wheels were broken and the sink was missing a stopper. There was a broken shelf over the basin. One of the net curtains was missing which meant the curtains had to be drawn to achieve any privacy. It appears that this is a franchise hotel which may explain why it is not up to the usual high Radisson standards. Won’t be booking this Radisson again and will be reviewing any future bookings with the company despite being a regular customer for many years and achieving the rewards which go with it. On a positive note, the staff were friendly and the housekeeping good. The cooked English breakfast was excellent, as where the pastries. Car parking is available and the beach close by. The area is well connected with bus routes and the railway station.

There is no way this hotel has been approved by the Radisson group! Brown stains all over the carpet, sweets on the floor from previous guest,roasting hot and noise from outside. Reception wash room has water gushing down the walls! We didnt even stay it was that bad! Do not waste your money!

Wouldn’t recommend. Staff were friendly and helpful, room was clean enough but rough around the edges. Walls were very thin so could hear a lot in other rooms and the cooked breakfast was mostly cold (even at the point of serving)

We were greeted or arrival with the news that the lift was out of order. Breakdowns happen! It was the care and concern of the receptionist and manager that needs to be highlighted. Noticing my walking stick they offered a first floor room or, if I found that difficult, a full refund. We were offered coffee and time to consider. We stayed and that care and concern continued throughout our stay and, on departure, we were handed complimentary snack bars. Such care puts this place on our list for future visits - even if the lift isn't working!