Ulasan Sky One Apartments by CLLIX

Jawapan daripada Pihak Penginapan: Hi,Thank you for your feedback and for choosing to stay with us again! We're glad to hear you enjoyed the location. We apologize for the maintenance issues you encountered and will address them promptly. We look forward to welcoming you back on your next visit!Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi, Thank you for sharing your feedback. We sincerely apologize for the delays you experienced during check-in and parking. We understand the inconvenience this caused and appreciate your patience. We will review our processes to ensure smoother experiences in the future.We're glad to hear that you enjoyed the apartment and the location, and we truly appreciate your kind words about our staff. We’ll also look into addressing the noise concerns for a more comfortable stay.We hope to welcome you back soon and provide you with a more seamless experience.Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi Rían,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a fantastic experience with us. It's great to know that you found our location convenient and enjoyed the spacious rooms and living areas.Your satisfaction is our priority, and we're delighted that we could meet your expectations in terms of surroundings, amenities, cleanliness, and service. We look forward to welcoming you back for another excellent experience!Kind Regards, Damon Kim General Manager

Jawapan daripada Pihak Penginapan: Hi Jepts,Thank you for sharing your feedback. We're delighted to hear that you and your family had a comfortable stay in our 2-bedroom apartment and that the amenities met your needs. It's great to know that the location was convenient for your shopping and dining needs. We appreciate your understanding regarding the parking situation and hope this didn’t cause too much inconvenience. We hope to welcome you back for another stay in the future!Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi Paul, Your kind words are making us collectively blush!!! Thank you so much for allowing us to be your home for a couple of days, and for making the time to share your experience in a review. We can't tell you how much we appreciate it, and how happy it makes us know that you enjoyed your time with us so much. We'd love to see you again soon! Kind Regards,Raj PatelBuilding Manager

Jawapan daripada Pihak Penginapan: Hi,Thank you for your detailed feedback. We're pleased to hear that you enjoyed the location, facilities, and room quality. It’s great to know that the convenient access to nearby shopping and dining options enhanced your stay. We appreciate your comments on the service and will take note of the points regarding front desk availability. We understand that the distance to the city center may be a consideration for some guests, and we will continue to improve the services to make your stay even more comfortable in the future. We hope to welcome you again soon!Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi,Thank you for your detailed feedback. We are truly sorry to hear about your experience and take your concerns very seriously. We will immediately investigate and make improvements, including strengthening staff service awareness and training, optimizing the reception process, and raising the standards of cleanliness and facilities. We sincerely apologize for the inconvenience caused and greatly appreciate your positive feedback on other CLLIX hotels. We will work hard to ensure that your future stays meet your expectations, and we hope to have the opportunity to provide you with better service next time.Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi,Thank you for your kind feedback! We're glad to hear that you enjoyed the cleanliness, convenient location, and the overall space. We're also happy to know that our front desk and housekeeping staff made a positive impression. We truly appreciate your recommendation and look forward to welcoming you again!Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi,Thank you for your feedback! We're glad to hear that you enjoyed the spacious layout of the apartment, the beautiful view, and the convenient location near shopping centers and public transport. We also appreciate your positive comments on our front desk service. We will certainly look into the issue of the smell in the hallway to ensure a more comfortable experience for our future guests. Thank you again for your valuable insights, and we hope to welcome you back to Melbourne soon!Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi,Thank you for your kind feedback! We're glad you enjoyed the room and the convenient location with nearby shopping, trams, and trains. We truly appreciate your recommendation!Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi,Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Auntie Zhang and enjoyed your stay with us. It's wonderful to know that her attentiveness and the comfort of the room made your visit to the city more enjoyable. We're also glad you appreciated the convenience of our location. We hope to welcome you back soon!Regards,Samuel SunGeneral Manager

Jawapan daripada Pihak Penginapan: Hi, Thank you so much for your glowing review of Skyone! We're thrilled to hear that you had such a fantastic experience during your stay with us.It's wonderful to hear that you enjoyed your complimentary upgrade to a two-bedroom apartment and that you found the accommodations to be clean, spacious, and well-equipped. We strive to provide all the amenities our guests need for a comfortable and enjoyable stay, and we're glad to hear that we met your expectations in this regard.We're also delighted that you found our location convenient with easy access to a supermarket and restaurants, and that you appreciated the vibrant Chinese community in the area.We're sorry for any initial inconvenience regarding parking, but we're glad we could accommodate you and provide a solution at a discounted rate. We'll be sure to pass along your compliments to our team, who work hard to ensure that our guests have a wonderful experience.Thank you for choosing to stay with us at Skyone, and we look forward to welcoming you back again in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!Kind Regards,Damon KimGeneral Manager

Jawapan daripada Pihak Penginapan: Hi, Thank you so much for your detailed and glowing review! We are thrilled to hear that you had such a positive experience during your stay with us.We're delighted that you found our facilities complete and easy to use, and that the room was clean, tidy, bright, and comfortable. It's wonderful to know that you enjoyed the refreshing views from the balcony.We appreciate your kind words about Ms. Zhang Zhuo. We will be sure to pass on your compliments to her and recognize her for her exceptional service. Providing personalized and attentive service to our guests is something we strive for, and we're pleased to hear that she went above and beyond to ensure your comfort and satisfaction.We apologize for any inconvenience caused by the limited front desk hours. We understand the importance of convenience for our guests and will take your feedback into consideration as we strive to improve our services.Thank you for your loyalty, and we're honored that you plan to continue booking with us in the future. We look forward to welcoming you back and ensuring you have another wonderful stay.Kind Regards,Damon KimGeneral Manager