Ulasan Woovo Phuket Patong

Jawapan daripada Pihak Penginapan: Dear Alan B, Thank you very much for your detailed and thoughtful review of Woovo Hotel. We are very happy to hear that you enjoyed our excellent staff and convenient location. It's wonderful to know that you appreciated the vibrant street life and the amenities around our hotel. We look forward to welcoming you back and ensuring you have another memorable stay. Warm regards, Gaukhar O. (Front Office Manager)

Jawapan daripada Pihak Penginapan: Dear Nuriel, Thank you for your review and for choosing to stay with us at our hotel in Phuket. We sincerely apologize for any inconvenience you experienced during your stay regarding the incident with the can of drink from the minibar. However, we also want to address the issue you mentioned about the missing bottle of Fanta. We want to clarify that we did not charge you for the missing item, and when we kindly asked about it during check-out, we encountered an unexpected aggressive response. We assure you that it is not our intention to cause any discomfort to our guests, and we always aim to resolve any concerns in a professional and courteous manner. Best regards, Gaukhar O.

Jawapan daripada Pihak Penginapan: Dear Soumya, Thank you for taking the time to share your experience at Woovo Phuket Patong. We are delighted to hear that you enjoyed your stay with us and that you found our reception staff to be friendly and helpful. It's also great to know that you liked your room and the amenities we offer. Regarding the pool size, we apologize for any inconvenience caused. We understand that it may not have met your expectations, and we will take your feedback into consideration as we look to improve our facilities in the future. We appreciate your feedback and hope to have the opportunity to welcome you back in the near future. Best regards, Gaukhar (Front Office Manager)

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you found our hotel to be great. Regarding your concerns, we would like to clarify that the deposit is a standard procedure in Phuket and it is required by all hotels. This is to cover any incidental expenses that may be incurred during the stay, such as mini-bar usage or damage to hotel property. We apologize if this was not made clear during the booking process. We are sorry to hear that you experienced issues with the internet connection and hot water in your room. Please be assured that we have shared your feedback with our maintenance team and will take the necessary steps to address these concerns. We appreciate your feedback on the location and will take it into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you again for choosing to stay with us. Best regards, Gaukhar (Front Office Manager)