Hotel Hefei dengan Sarapan

Room was spacious and comfortable, although sound insulation of walls, doors, and windows was not enough to prevent noise from neighbours or hallway and street even on 40th floor. Amenities are good and practical. Swimming pool and gym are great. Location is also very good. Service is variable. Staff is very friendly and responsible, but they need to pay a little more attention to simple English skills. However, breakfast and generally, foods in restaurant were not satisfactory enough. Western and international food is just a name. You can't really taste German Wurst or Italian pizza! The continental food, especially western breakfast, is quite ordinary, I'm talking about flavours and tastes, not quantity. It's not very eye-catching and for a five-star hotel as you would expect. Although, overall I recommend hotel.

This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room. The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger. My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic. I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant. I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.

高鐵站過來20分鐘不到，挺方便的。酒店燈光明亮，佈置簡單乾淨，洗漱用品齊全，網速快，隔音效果也挺好的。電梯刷卡上，外賣機器人送，住着挺有安全感的。前台小姐姐態度很好，點個贊。

Generally very clean, and the staff were very polite and helpful. The room is very spacious and pleasant. The breakfast is relatively simple but good quality. The location is relatively convenient, though being right next to a major road does make it relatively difficult to cross the street at times. The wi-fi did not always work well, however. Overall it’s a relatively good hotel.

設施：特別完善，智能化，配套餐廳也很好 衞生：特別乾淨，不論是餐廳還是房間，蝴蝶榴蓮酥好吃 環境：幽靜雅緻又温馨舒適 服務：服務超級滿意，啥都秒送，太愛了，也辛苦服務人員

房間環境很好哦，在靠近路邊的房間，前台還給了一副耳塞，服務很周到。沒有吃上早餐，因為出門的時候很晚了，但這個房間整體感覺很好，推薦

This trip to Hefei was a little special for me. Although I was traveling with my mother in her 50s, I also wanted to spend time with my boyfriend who lives in China, so I ended up booking two separate rooms at the same hotel. At first, I hesitated, but it turned out to be a great decision. By reserving two rooms in the same hotel, my mother could rest comfortably in her own space, and I was able to spend time with my boyfriend according to our schedule without making anyone feel uncomfortable. What I appreciated most was being able to respect and balance both relationships — family and partner. The hotel staff handled the check-in process and room assignments smoothly, and both rooms were clean and well-maintained, which gave us peace of mind throughout our stay. Having two rooms in the same hotel also made it very convenient to move around and go back and forth as needed. For anyone traveling with family while also needing some personal time, this arrangement can definitely be a thoughtful and practical option. There seem to be slightly more international visitors than Korean tourists in Hefei, so I decided to write this review in English.

This was a fantastic stay for me for a day. I had a train to catch the next day morning from the station and I could not believe that this hotel was so so good! The room size was big, very clean and the staff was very friendly and helpful. I had to take a didi ride and I could not figure out the way, the staff came all the way near the ride point and showed me the directions. Its not one of those cheap and just sleep and go sort of hotels. Its a very comfortable and well run hotel. The only downside I would say is they dont have inhouse breakfast but they give you a voucher to use in a nearby food shop in the station. And thats something you can do on your own. So I dont see a merit in booking a room with breakfast but overall the stay was very pleasant, very relaxing and to be honest, I was blown away by the quality of my stay!

今天是來參加同學小孩升學宴的，入住方萊，可以提前來合肥玩玩。酒店房間寬敞開闊，孩子活動自由，環境衞生安全，自助早餐品類豐富，適配全家口味，宴會菜餚也不錯，朋友孩子考上東南大學真的是粘到了喜氣！酒店宴會廳、前台服務耐心周到，退房我説有點渴，前台小姐姐竟然問我要冰水還是常温水，第一次看到酒店前台還準備冰水給住店的人，真的太細心了，必須給酒店大大的贊！現在酒店競爭激烈，服務確實不能忽視，希望酒店生意會越來越好！

For any hotel location is the key, and although this is located right by the amusement park and water park and chao lake. It doesn’t have good directions or take good care of the walkways to allow people to walk unhindered. A shuttle bus to local spots should be provided. Breakfast which they provided had a ton of options but all of them subpar. If they had only a few things but made well and delicious it would be much better. The air conditioner was the worst. It pushed out humid air and rarely cool enough to drop the room temperature. All over the hotel they have ads for their restaurant but when we asked about it, it was closed. If something is not available, you should not be advertising it. Considered false advertisement. If due to your false advertising I have to go somewhere else for dinner, you should at least pay for the cab fare. Based on the hotel and the number of guests I saw I’m pretty sure you’re only putting guests in floor 8 and possibly floor 9. If that’s the case then each room should be meticulously cleaned. Ours didn’t have soap in the dispenser and was missing the conditioner completely. We were in a no smoking room, there was still a “do not smoke in bed” resin sign. Which was extremely dirty like no one’s cleaned it in weeks if not months. There’s a cute robot you send up to deliver things. But it doesn’t know to wait for people to get off the elevator before getting on, causing a family of 4 with their luggage to be partly trapped by the robot for a few minutes. I’ve had the opportunity to talk to a number of the staff and can see the lower occupancy and time has affected this establishment. But you can still do better.