Cari Hotel 3-Star di Hefei

酒店新裝修的乾淨衞生，周圍有便利的商場，飯店，酒店工作人員，整體有素質涵養，有問題能及時解決，貼心為顧客着想，商務出差連住了幾天，前台小姐姐把房間調成安靜的位置，行李來不及收拾，小姐姐會親自幫顧客收拾換換房間。 房間每天都有水果供應，設施也都是新的，語音窗簾，語音空調等功能，整體不錯，下次出差還會選擇這裏。

酒店衞生沒有特別好 紙巾盒上有灰塵 我拆開牙刷 發現上面也是有灰塵毛絮的 但忘記拍照了 酒店早餐挺好吃 前台的小姐姐也很温柔熱情

For a three-diamond hotel charging almost 400 CNY per night, I expected a little more attention to detail. The room itself was spacious, clean, and tidy, with a large panoramic window overlooking a pleasant row of trees. There was also a nice tea table, which made the room feel cozy. One detail I genuinely appreciated was the care given to the old tree in the garden. Seeing it supported with an IV drip system was both unusual and heartwarming—it showed that someone actually cares about preserving it instead of simply replacing it. However, a surprising number of small issues gradually added up and affected the overall experience. I booked a room with a bathtub, but the bathtub turned out to be rather small and leaked unless a disposable plastic liner was used. There were no bath salts, bubble bath, or any other bath amenities, while the shampoo and shower gel bottles were only 50 ml each. The room initially had only one 1.5-liter bottle of drinking water. I had to call the front desk to ask for regular 500 ml bottles and tea. There was neither tea nor coffee in the room upon arrival. Breakfast was the biggest disappointment. There was almost no meat except pork baozi. Boiled eggs were available, but there were no traditional soy-marinated eggs. On the positive side, the purple sweet baozi were delicious, and the sliced melon was excellent—the rind had been completely removed, which was a nice touch. Unfortunately, two of the three desserts were stale and overly dry, and some cherry tomatoes still had black spots around the stems. The biggest issue, however, was coffee—or rather, the complete absence of it. There was no coffee in the room, and there was no coffee at breakfast. In fact, breakfast didn't even include tea or plain drinking water. I honestly didn't expect that the rarest item at a hotel breakfast buffet would be... water. For someone staying in a smoking room, a cup of coffee is one of those small pleasures that makes the morning better. Unfortunately, that small pleasure never arrived. Maybe coffee is considered a luxury item here. Overall, the hotel has good potential thanks to its spacious and clean rooms. But hospitality is often about the little things, and this hotel missed quite a few of them. I would consider staying here again only if these service details are improved.

入住體驗特別舒心，酒店地理位置很便利，出行辦事都很方便。客房乾淨整潔，床鋪柔軟睡得很安穩，室內採光通風都不錯。工作人員服務態度親切有禮貌，辦事效率也高，整體性價比很不錯，下次入住還會選擇這裏。

Check in was easy - the front desk staff were delightful, and comped us free breakfast, lots of complimentary snacks and consumables at checkin. rooms were spacious, clean, modern &smart, with air purifier in both our rooms. Our rooms were on the 20th floor, and it was quiet with the windows shut. Room has minisplit built in so heat and ac were easy to set. We were in town for a trade show and - the show had less participants than advertised, so we didnt need to be there multiple days. I changed our checkout date to be 2 days earlier after the first day an the staff promptly processed it and refunded the two days within 10 minutes. they were very gracious and happy to help. Would recommend for their great customer service, and enjoyed our peaceful stay. Would stay here again!

We has a wonderful stay at this property. The location is excellent, right next to Swan Lake, and room itself was very cozy, well-designed, and beautifully decorated, making it a comfortable place to relax. The only thing to note is that the check-in process was a bit different from a typical hotel. We initially needed help from another resident to get in touch with the management. However, once we contacted them, they were very cooperative and completed the check-in quickly through WeChat. I would recommend contacting the management before your arrival or check-in time to ensure a smooth experience. Overall, it was a lovely stay, and I would definitely recommend it for the beautiful views, comfortable room, and great location.

每次來出差都住的這個酒店，整體超出預期，環境衞生也挺到位的，每天都有在及時搞衞生，床品舒適睡的很不錯，隔音還好，工作人員小胡態度友好，下次還會選擇。

房間佈局合理，空間利用率高，辦公桌和休息區劃分得很清晰，處理工作非常方便💻。床品乾淨整潔，床墊支撐力好，整體性價比很高，乾淨、舒適、便利，是商務出差或城市短途旅行的絕佳選擇，會推薦給身邊的朋友！👍

這次入住維也納國際酒店合肥濱湖塘西河公園地鐵站店🏨，體驗感直接拉滿！💯首先位置太優越了，步行幾步就是地鐵站，周邊商場、餐廳一應俱全，出行逛街都超方便，自駕還有24小時免費停車，完全沒後顧之憂。前台工作人員服務特別貼心，辦理入住退房效率超高，還會貼心告知周邊遊玩攻略。房間寬敞明亮，打掃得一塵不染，床品柔軟舒適，睡了個安穩覺，衞生間乾濕分離。早餐種類也很豐富，中式粥點包子、西式麪包咖啡都有，💐整體性價比超高，不管是商務出差還是旅遊出行都超合適，已經推薦給朋友，下次來合肥一定還住這家！[強]

The hotel is situated alongside a gorgeous lake and mountainside. It's a very quiet, peaceful area perfect for getaways from the city of Hefei. I don't know if there is a whole lot to see around the general area, so I don't think the area itself is worth it if one is coming outside of Anhui. I rode up here on my motorcycle and was able to ride through quaint small villages and towns. There are hilly, foresty areas here, but I would caution both motorcyclists and car drivers to be aware of sudden, extremely steep hills especially up in the high mountains. I found the people working at the hotel friendly even though they didn't speak English at all. The young girl in particular was very helpful in helping me get set up with dinner and check in. There are virtually no other restaurants, convenience stores or supermakerkets in the nearby area, so I would recommend stocking up on snacks while riding around the area