Hotel Liyang dengan Sarapan

Everything is perfect and great hospitality. Special thanks to our butler Xiao Zhao who provided white glove services throughout the stay. We really appreciate his tireless effort to make our stay the most comfortable.

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

We want to highlight the work of the English-speaking assistant Angelia who supported us throughout our entire stay. Since we don’t speak Chinese, her help was absolutely invaluable—from check-in to handling any requests. She was always available, assisting with translation, recommending restaurants, and even helping with minor everyday issues. Thanks to her, our vacation was completely stress-free and incredibly comfortable. The hotel itself was also wonderful—clean, with cozy rooms and a great location—but it was the assistant’s attentiveness and professionalism that truly made our stay special. A huge thank you for such a warm welcome! Not too much westerns food at breakfast, mostly local food.

Loft房間設計很巧妙，很適合一大家人出行。套餐裏的增值服務很多，除了三景點門票外，歡迎水果種類多，下午茶精緻，晚上有暖心粥。王管家服務熱情周到，響應迅速。小朋友住的很開心。早餐豐盛，比一般的五星級口味好吃，看我們甜點沒吃完，阿姨還主動幫我們拿打包盒。旅拍的攝影師技術也很好。總之是來溧陽度假的不錯選擇。

This place is a mountain area, great for relaxing and good for couples enjoying their private time. There is no TV in the room, which is good because you do not want distraction. A really good place for reflection and Getaway from the hustling and bustling life. The service provided is great, and very prompt. They also provide transport back to the train station. If you want to have dinner at their premises, do note that you need to pre-book with them. Or you could call delivery.

The staff were extremely pleasant and quick to offer help when needed. Our room had a private hot tub which was excellent however it wasn’t set up beforehand so we had to coordinate them coming in to do so. Easy enough but I was slightly bother by them not taking off or covering their shoes while walking around our room. The public baths were absolutely lovely, biking the lake is wonderful, overall fully recommend for a quick get away.

Food: Breakfast was varied, with western，asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious. Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery. Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy. Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad. Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.

訂了三間雙床房，相對商務酒店而言房間比較大，衞生間小些但也幹施分離。服務好，打掃快，衞生消耗品充足，服務員有求必應。早餐品類豐富，有現煮麪條、餛飩、煎蛋，有些意外之喜。空調外機聲音略吵，關上窗户仍有感覺。

Our stay at Quchan Inner hotel was a wonderful experience, everything was top notch, staff were very friendly and helpful, room was amazing, hot springs super relaxing. The environment was beautiful, we enjoyed our stay so much, and would definitely recommend it! Special thanks to general manager Michael, he always made sure we have everything we need, and recommended visiting the gorgeous Fo Guang Shan Great Enlightenment Temple! We'd definitely come back here!

度假村藏在竹海之下，園區綠植茂密、走在路上滿眼綠意，空氣格外清新，漫步散心十分愜意。一定要重點誇讚管家小吳，全程服務貼心周到，入住前主動發送周邊遊玩路線，細緻又靠譜，山水美景配上暖心服務，這次度假體驗還是不錯的，五星推薦！