Hotel Hot Springs di Liyang

undoubtedly, Wyndham is the best resort I have been in the region - 天目湖 & 南山竹海, quietly situated in the valley surrounded by the small creek, lake, a swath of manicured grasses, horse stable and evergreen sierra……. Either indulging yourself in the mountain top infinite swimming pool or soaking in the onsen for meditation or sipping indigenous 白茶 at the balcony are enjoying ultimately serene. Teppenyaki, Siam hotpot are tasty, carpe diem! Lastly, especially mention guest manageress 小陈, she offers her professional services, quick response, thoughtful arrangements, merci!

真的是大大的驚喜，一開始訂了另外一家網紅名宿，住了一晚上覺得不是很好，當天晚上就退訂後面房間，打開攜程臨時改成這家，沒想到來了以後，真的是太棒了！我的父母是對酒店裝修，環境有要求的人，這家住進來，我的父母不停的誇，甚至已經決定下個月再一次，老闆娘格局很大，人美心善，做的一手好菜，入住期間請我喝咖啡還送了西瓜，真的太感謝了，我們這次帶了狗狗，狗狗有時候會吵，我們也很不好意思，但是！老闆娘也很友善，對狗狗也很友好！我真的勸大家一定要來感受這家民宿，第一晚住別的民宿時就想回家了，後面住到這家民宿，完全不想回家，真正的身心放鬆！我希望老闆娘生意越來越好！真的百分百推薦！！！！

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

This place is a mountain area, great for relaxing and good for couples enjoying their private time. There is no TV in the room, which is good because you do not want distraction. A really good place for reflection and Getaway from the hustling and bustling life. The service provided is great, and very prompt. They also provide transport back to the train station. If you want to have dinner at their premises, do note that you need to pre-book with them. Or you could call delivery.

💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away. 💯The location is great by the lake and near the Tianmu Lake scenic park. 💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry…. ❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning. ❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud. ❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them. ❌not suitable for those with difficulty walking or elderly. ideal to have your own car. 🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel. 🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole. I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.

Hidden in the mountains and therefore quiet, family oriented hotel. Rooms were a bit old but more or less clean. Pool, lake and Hotsprings looked nice, but not too much else to do there. Restaurant is in the basement where food was just okay and not special. Free Coffee all day at least and more water was also supplied. We went rafting afterwards, what the kids liked a lot :-)

Food: Breakfast was varied, with western，asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious. Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery. Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy. Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad. Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.

Our stay at Quchan Inner hotel was a wonderful experience, everything was top notch, staff were very friendly and helpful, room was amazing, hot springs super relaxing. The environment was beautiful, we enjoyed our stay so much, and would definitely recommend it! Special thanks to general manager Michael, he always made sure we have everything we need, and recommended visiting the gorgeous Fo Guang Shan Great Enlightenment Temple! We'd definitely come back here!

幾年前來過涵田團建，印象深刻，這次帶孩子來玩啦，環境特別好，離開的時候都很不捨！帶孩子玩了三天兩夜，管家艾力服務很周到，訊息都是秒回，房間也很棒！ 半山温泉尤其推薦，有孩子的遊樂場，有無邊泳池，還有漂浮下午茶！夜晚篝火晚會，氛圍感滿滿！在此特別感謝阿姨張劉紀，我們在泡温泉時，阿姨打掃衞生路過主動幫孩子拿了游泳圈，還給我們倒了茶，希望涵田度假區多給予這些勤懇的阿姨們表揚和獎勵！

Best location for visiting Bamboo forest ,hotel has variety of breakfast and nice walking path ,5minutes walk to the public tour bus that takes you to the G- train station 天目湖山水园大门票（不含船）: Unlimited access to the park