Hotel Hot Springs di Liyang

Everything is perfect and great hospitality. Special thanks to our butler Xiao Zhao who provided white glove services throughout the stay. We really appreciate his tireless effort to make our stay the most comfortable.

一路開進去就是進村的感覺，還有點忐忑，但入住以後就別有洞天了，目前評論區已有的泳池圖、茶園圖、池塘圖都可以親眼看到，老闆娘確實是有審美的，選址建造和經營都在線。 因為天氣熱，也沒有再出去玩的心情，連帶吃的都是直接在店裡解決，但老闆娘的手藝確實很好，都是實拍圖、不加濾鏡的，很好吃～ 整個入住體驗還是很不錯的，不打全五分是留了一丁點進步空間。一個是複式樓的一樓動線有點彆扭，本身房間裏的置物空間小，衞浴和台盆又是分離的，導致要洗個澡可能需要進進出出好多次拿東西，而且拿進浴室也沒什麼地方放置，智慧美麗的老闆娘可以看看是否還能後續改善。另一個是一些小細節，比如莫奈房間一樓的LED鏡子燈壞了，怎麼按都按不開，衹能靠走廊燈照亮，另外整個房間的垃圾桶衹有樓上樓下各一個+衞生間一個，且都是小小的很好看的那種簡約風，略不實用，稍微換大一點的也方便住客更好地維護房間內的衞生。 但總體是很推薦要來竹海附近遊玩的旅客入住這家民宿的，性價比OK，環境美麗，老闆娘性格也好，複式二樓的泡池也很不錯，如果天氣不那麼熱，放一池子水應該還是很愜意的。

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

This place is a mountain area, great for relaxing and good for couples enjoying their private time. There is no TV in the room, which is good because you do not want distraction. A really good place for reflection and Getaway from the hustling and bustling life. The service provided is great, and very prompt. They also provide transport back to the train station. If you want to have dinner at their premises, do note that you need to pre-book with them. Or you could call delivery.

The staff were extremely pleasant and quick to offer help when needed. Our room had a private hot tub which was excellent however it wasn’t set up beforehand so we had to coordinate them coming in to do so. Easy enough but I was slightly bother by them not taking off or covering their shoes while walking around our room. The public baths were absolutely lovely, biking the lake is wonderful, overall fully recommend for a quick get away.

Food: Breakfast was varied, with western，asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious. Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery. Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy. Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad. Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.

入住體驗十分舒心。前台小陳服務熱情周到，辦理入住高效，諮詢問題耐心細緻。民宿環境乾淨雅緻，公共區域整潔安靜，採光通風良好，遠離喧鬧。客房設施齊全完好，衞浴、空調、床品保養到位，使用順暢。整體性價比出眾，細節打理用心，出行落腳優選，關鍵是還可以釣魚，超級適合愛釣魚的人哦，下次出行還會選擇入住在這家民宿的，體驗感很好！！!

Our stay at Quchan Inner hotel was a wonderful experience, everything was top notch, staff were very friendly and helpful, room was amazing, hot springs super relaxing. The environment was beautiful, we enjoyed our stay so much, and would definitely recommend it! Special thanks to general manager Michael, he always made sure we have everything we need, and recommended visiting the gorgeous Fo Guang Shan Great Enlightenment Temple! We'd definitely come back here!

Best location for visiting Bamboo forest ,hotel has variety of breakfast and nice walking path ,5minutes walk to the public tour bus that takes you to the G- train station 天目湖山水园大门票（不含船）: Unlimited access to the park

Slightly hard to find our location and room, but after that very impressive spot. Massive site with loads of places for dogs and kids. My wife is pregnant and they kindly let us swim in the infinity pool for free because she just wanted to exercise safely.