Hotel Puning dengan Sarapan

Thrilling experience I , my sister and 75-year-old parents stayed for 3 nights. Our final night at the hotel was so unpleasant, stressful, uncomfortable and very disappointing. The hotel guard brought 4 policemen to our rooms at 12.30 am. The police knocked the door so hard and wanted to inspect inside our rooms in the middle of the night. We were so afraid. But We decided to open the door and asked them to show their official ID because We were not sure if they are real police officers. However they refused to show their ID and they inspected our parents room instead. We asked the police how can they get inside the hotel, came up and inspect. They told us that the guys next to them was the hotel owner who led them to inspect our rooms. We found out later that he is just a guard. After they left, I came to ask the concierge. The lady at the concierge said she didn’t notice the police had gone up to inspect us. We asked manager to tell their real owner. The owner explained it was a policy that police officer will come and randomly check without noticing. But the problem is how could the hotel guard easily let the officer go up to check us in the middle of the night by not informing the staff at the concierge. We felt so unsafe and could not sleep throughout the night. Our parents felt uncomfortable as well. We were afraid they would get heart attack from this situation so we then asked the responsibilities from the owner. He said he will not responsible and we couldn’t blame him because it is china policy. This means that anybody can get inside hotel and can go up to every floor easily without permission. It is so unsafe. From my opinion , I do not recommend if you are alone or if you are girls, or traveling with old parents because this hotel has no security system. Only two positive comments I can say is 24hr laundry room and good assistance of the lady at concierge (Miss Lin). We booked the room that supposed to have refrigerator. But there is no refrigerator in our room. Ms.Lin solved the problem for us immediately. We were very impressed.

設施：比較齊全 衞生：乾淨，有消毒 環境：國際商品城圈內，交通方便 服務：前台服務很熱情 房間比較寬大，可以泡茶，衞生間乾濕分離。附近找吃的也比較方便。性價比比較高。

Really near railway station but it is far from center town. Can take Didi / taxi everywhere. No speaking english but can chat with wechat with the resepsionist. The resepsionist is really helpful and we got welcome snack. Unexpected the toilet is smart toilet without bidet.

This hotel is next to the shopping mall at Puning, so quite conveninent if you visit it. The room is spacious and clean, and I will book again next time.

Below expectations to say the least. Booked for its location and in that aspect, it didn't disappoint. Near a busy night market and other rated food options. The hygiene and cleanliness of the kitchen is very suspect as we spotted a cockroach at the dining area and reported to the staff without much urgency. It's a hotel that shows every bit of its age despite a renewal, amenities did not match other chain hotels at comparable price points. The service quality of its reception was also quite lackluster.

The temperature of the food ( breakfast ) not good , the first day I had , which was very good 👍But the following day , the food was cold , the soya bean drink was diluted . Not keeping the standard One area l particularly point out is : the staff should not take the food and eat with the customer at the same time ! Thank you for your attention !

It’s near to Puning Station, located near to 商品城（20min walking) near to 老二肠粉, this hotel do cater mahjong room for customer on Lvl 12 & 13, sometime they also allow them to play in their own room, you will hear them dragging their chair and slamming the door quite often, other than that the hotel also provide simple Chinese breakfast..and lastly they have a team of excellent customers service reception, that’s really a plus point for the hotel! Thank you very much for the service rendered! Kudos to the hotel who had such a great team!

Fantastically big and luxurious room Awesome desk Amazingly large and nice shower, and water worked decently, good showerhead Service of room was friendly, flexible, helpful Unbeatable location 🙌 Bad points: - Aircon couldn't get the room colder than 23C. For many people that might be enough. But I need at least below 21C, ideally. - a microwave somewhere in the building (ideally in the room) would be nice - and a mini fridge in the room - personally I'm also a fan of automatic curtains. Call me lazy :)

這家維也納酒店房間新穎舒服，前台服務很好，房間設施完善且維護新凈，酒店大堂寬敞明亮、格調雅緻，公共區域乾淨整潔、氣味清新，氛圍安靜舒適。房間佈局合理、空間寬敞，採光通風良好；床品柔軟舒適，床墊軟硬適中，睡眠體驗極佳。衞生細節到位，一塵不染，衞生間乾濕分離，洗漱用品齊全貼心，入住非常安心，環境、衞生、服務、設施各方面都很滿意，強烈推薦！值得！態度很好 很熱情

設施跟不上時代，我住的房間電動浴簾還沒有，關燈設定得也**，我已經忘了上一家要下床關燈睡覺得酒店是幾年前了。就這還五星級酒店。線下開票麻煩得要死還收税點，網上如果用積分抵扣了房費可能導致截圖和發票對不上導致部分公司無法報銷，要自己虧税點線下開，工作人員還笨