Hotel Maspalomas dengan Sarapan

We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently. Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch. Definitely recommend

Our couple stayed at a RIU hotel chain property for the first time. This is an amazing hotel. At check-in we were treated to champagne and given a room even before the official check-in time. We really liked the comfortable balcony, the spacious room, and the huge shower area. The restaurant served incredibly tasty food, we especially enjoyed the choice of jamón. The polite service from the waiters, the incredibly delicious food — we had a wonderful time, relaxed, and want to come back here again and again.

The good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy. However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.

The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged.. Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to  mention the Gardeners making noise with machinery from around 4am In the morning.. Would not return

Hotel is beautiful. Location is perfect for beach lovers. Very good breakfast. Lovely swimming pools. Life music in evenings. All reception staff helpful and kind. Specially Noelia. She is real diamond.

Axel Beach Maspalomas We stayed 5 nights in room 123. The room was nice apart from 2 flaws:  * the drying rack on the balcony didn’t stay up (used a chair to solve that) * the plumbing in the bathroom smelled at various points, impossible to predict, and near impossible to easily fix… (luckily it never dropped below 20 degrees so we always left a window open) Aside from this our stay was very enjoyable. We didn’t take the breakfast option as there’s enough little shops around, and a fridge, hot plate and microwave (and plates, Dolce Gusto, cutlery) in the room. Staff is super friendly and accommodating, used the gym and laundry room, hung out by the pool several times, chatted and more. In this price category it’s well located, well staffed, and fairly priced.

Ich war für 3 Nächte dort als Alleinreisende. Das Hotel hat mir sehr gut gefallen, sehr sehr freundliches Personal, sehr sauber alles. Mein Zimmer im 5. Stock war sehr schön, Meersicht, mit kleinen Balkon. Das Essen war vielfältig und hat gut geschmeckt, der Speisesaal ist recht gross, aber trotz vieler Leute wurde sehr schnell das alte Geschirr abgeräumt. Eine klare Empfehlung von mir für dieses Hotel! Vielen Dank an das gesamte Personal für die Freundlichkeit und Hilfsbereitschaft. Und dann noch ein Empfehlung für eine schwedische Massage von Lourdes und ihrer Schwester, die im Hotel angeboten wird. Es war toll!

It's 15 min far from Yumbo centre but is ok. Enjoyed my stay there, although the complex is more for families with kids, but if you're solo is nice to have families and kids around to not get bored.

Das Hotel ist gut und liegt zentral, in der Nähe des Einkaufs- und Unterhaltungszentrums Yumbo und etwa 20 Minuten vom Ozean entfernt. Das Zimmer war geräumig und recht gemütlich. Das Personal war freundlich. Das Frühstück war nicht sehr abwechslungsreich, aber sättigend. Wir haben die Nachbarn kaum gesehen, die Pools und der Ruhebereich waren fast leer. Insgesamt hat mir der Aufenthalt sehr gefallen, und ich empfehle das Hotel gerne weiter.

El hotel tiene una imagen moderna y agradable. Las camas son bastantes cómodas y las habitaciones son grandes. Inconvenientes: El servicio de limpieza a primera hora es bastante escandaloso, no precisamente por el ruido de los aparatos, si no porque las limpiadores gritan para hablar. Considero una falta de respeto, profesionalidad y consideración por las personas que hemos pagado por un descanso violentado por esa mala actitud. A mi me ha pasado un domingo a las 8.00am. El desayuno, buena fruta, pero abunda mucha alimentación industrial y poco autóctono.