Hotel Chennai dengan Sarapan

The interior of the hotel is very nice. The only inconvenience is to have to pass your luggage through the metal detector every time you enter but I understand it is for everyone's safety so it is also a plus. The rooms were clean and elegant. I wished the water bottles they prepared in the rooms were plastic instead of glass. But overall highly recommended for business travel use as it is close to the airport.

It was a nice experience and quality service provided by hotel staff. We stayed for 2 nights. The food in Hyatt regency was nice. That was the best Indian food we ever tried. Special thanks go to front desk officer Ms Saraswathi, and concierge Mr Daniel, Mr Vijay , Mr Rajini. Also food the spic restaurant are amazing, special thanks to restaurant staff Mr Arindam, Mr Rajesh & Mr Kartik. Overall Hyatt Regency staff make extra miles to make our stay an amazing and memorable holiday. Planning to travel again with kids.

It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.

Returning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age. On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay. The restaurant manager Nazim was helpful. However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol. The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average. The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.

My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen. Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating. What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense. The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests. The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.

I would definitely return here. Overall, very good value for money.   The breakfast daily and the staff were truly exceptional.  The room was good, everything worked and in-room dining that is 24/7, was excellent.  We arrived at 2am and the food, at that time, for famished travellers was truly appreciated. Thank you Holiday Inn.  You have excellent staff and hope you are valuing them.  Staff farewelled us on our last day!!   I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.

The room is a total disappointment. Check in on 3-June-2026 for room 2066 (not to sure), change to 1004 and on 5th night, change again to 1020 due to beeping noise as the door is unable to close properly. My colleagues, Rasal PM and Muhamed Ali (2064 to 2020) either have only hot water and disappointing room.

Location, good, amenities, average, rooms, cleanliness, bath etc, good, coffee shop only for breakfast, average, the quality, spread, and taste need improvement, no lunch or dinner possible or available. However for the price you get value.

It was nice stay I. Chennai , good location , staffs are supportive and friendly , lots of shopping malls and entertainment near by , Overall very good hotel for reasonable price .

good services and location. silent atmosphere good food and variety of breakfast. the only problem was that in online booking it is shown smoking is allowed where in it is a non smoking property. should change it becomes difficult for smokers