Hotel Daerah Kunigami dengan Sarapan

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

Beware of HIDDEN COSTS for the indoor swimming pool, gym, onsen, and even the seats at the adult outdoor swimming pool. To me, this is pure robbery. I have never experienced this before in my life, even at other hotels in Japan. I understand there are sometimes fees for an onsen, but hotels normally give a discount or allow guests to use it once for free. This is why I gave 1 to amenities. There are two options for breakfast: Japanese or International. The Japanese breakfast was served in a bento box (one per person, with unlimited refills on rice and soup), but the fish was already a bit cold. I know they don’t want to keep their customers waiting, but there should be a way to keep the food warm. My advice is to always go with the international buffet unless you prefer to sit somewhere with fewer people. The room was great, soundproof, and well-equipped with everything you need, including a medium-sized bathtub. However, the view from my room was blocked by the pool and trees (this wouldn't be an issue if you are above the 5th or 6th floor). The hotel indeed looked pretty, but I found their beaches to be kind of mid compared to what I saw while driving around Okinawa.

Booked the Japanese-style room with Ryukyu tatami mats, families happy with the stayed. We are surprise there is a washing machine in the room. Overall OK with everythings. Good 👍🏻

酒店位於古宇利島，景色望著古宇利橋，十分好。 房間很大，煮食器皿齊全，合多人同住。 清潔時間很亂不按時間表，而且酒店人員也沒有事先通知就進房清潔，有點不滿。 由於本人已於出發前透過Trip.com通知酒店會很晚才到達，但是到達後才發現前枱已經關門，而且事前Trip.com或酒店也沒有任何通知取鎖匙安排，令本人一行人十分慌張。幸好找到Trip.com的客服，才能找到密碼，也謝謝當天幫忙處理的客服及補償。

We had wonderful time in Okinawa during our stay at Moon Beach Resort. Moon Beach is located in Onna, we found it to be a compromise between airport accessibility (thanks to toll speed highway) and oceanarium trips. Hotel itself isn’t new, but it is very well maintained and I personally think its architecture is timeless. Atriums are gorgeous, sea view and access is great. Food is good and plenty on the display, if I were to pick a favourite, those would be egg benedict for breakfast and crab phalange for lunch. Receptionists are helpful, they showed us a rapid bus schedule for 1 hour access to Naha and back, also ordered us a taxi when we asked. Overall cost of additional activities was satisfactory, we went for snorkelling. Downsides is beach working hours — 9 am to 5 pm. For us northerners UV at 9 am is pretty strong, they should open the beach and give beach towels at least an hour earlier.

Kendi plajı ve otopark olan bir otelin, şezlong ve otopark için para alıyor olması korkunç geldi. Böyle uygulamalar mide bulandırıcı. Diğer konularda güzel bir otel. Personeli güleryüzlü alakalı.

I enjoyed my stay at Best western. Waking up by the beach to the birds singing or watching sunsets from the balcony were complimenting my stay. The room was very spacious. And had a proper storage which you don't usually get in Japan. The restaurant served local food, the Okinawan soba was very delicious. The staff was very welcoming and supportive with all my inquiries. But you should mind the location there isn't much around the place so if you are traveling by car, there won't be any inconvenience, otherwise you'll have to use cab to get around. There is a station 10min drive away from the hotel where you can catch a transfer bus to the aquarium and try some local food.

The location is easy to reach even without a car thanks to regular bus connections. The setting itself is stunning — the hotel is located on a separate peninsula, and the views are truly magnificent. Unfortunately, the hotel building feels very old and worn out. It is difficult to perceive it as a high-end place in its current condition. Because of this, the prices for additional services and restaurants also feel overpriced. Dust, dirt, worn furniture, and even mold significantly spoil the overall impression. At the same time, there are many positive aspects. Some areas are beautiful, the food is very tasty, and the staff are extremely polite, attentive, and caring. However, there was also an issue with canceling part of my stay. I submitted a cancellation request, but it was repeatedly declined. Although the manager confirmed by email that the cancellation should be possible, they claimed the request never reached their system. If the hotel undergoes a proper renovation, I would gladly return. For now, my feelings are very mixed — the natural beauty and great service contrast strongly with the poor condition of the property.

The service was great! Every corner of the hotel room AND the bath area are squeakly clean. I could say that the bath area was even cleaner than most of people houses. The shower head power was incredibly strong, I could wash my hair 2x faster than normal showers! Parking area was huge and convenient. The bedroom was super cozy, the beds were comfy too but if you need extra spaces for maybe your family, theres extra futon for you to use (although you have to ask the counter and pay). Overall I really enjoyed staying over. I was suprised during my stay, there were barely any customers which made my bathing experience extra enjoyable.

Nothing to complain about if you choose this location. Nothing much area. Good for stopover and free car park. Surprise the car park is almost full even with a big carpark. Room: Mine is quite dated but clean. Come with a balcony with partial sea view. Amenity: You can pick up toothbrush and shaver at the check in lobby. Swimming pool is nice. 2 bath house to choose. I choose one at the Seaview tower building since I am staying there. Some shop in the hotel. Breakfast is adequate. Nothing fantastic to shout about. I go early. I see a long queue when I finished my breakfast Overall: value for money. 20 min from Naga town.