Hotel Daerah Kunigami dengan Sarapan

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

Excellent ryokan hotel! Service staff was very polite and everything was done so perfectly with grace. Food was good, room was very well done up to the details and clean. There was a surprise bday gesture when I informed the hotel and we got it during dinner. However, do note that the onsen is artificial, as Okinawa doesn’t have any onsen nearby.

Nice hotel with nice restaurant just across the road. Good breakfast selection. Room is clean and spacious. Only downside side hotel charge a fee for usage of gym, indoor pool and Osen. Don't understand why gym should be chargr, never experience that during all my travel time.

酒店位於古宇利島，景色望著古宇利橋，十分好。 房間很大，煮食器皿齊全，合多人同住。 清潔時間很亂不按時間表，而且酒店人員也沒有事先通知就進房清潔，有點不滿。 由於本人已於出發前透過Trip.com通知酒店會很晚才到達，但是到達後才發現前枱已經關門，而且事前Trip.com或酒店也沒有任何通知取鎖匙安排，令本人一行人十分慌張。幸好找到Trip.com的客服，才能找到密碼，也謝謝當天幫忙處理的客服及補償。

My girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights. All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts. This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it. We look forward to the opportunity to return in the future and share more warm moments together.

The hotel is quite old and you can notice the age of the building, including a slight dated smell in some areas. However, both the rooms and the main facilities were kept clean and tidy. The location is further away from the airport, but it is easy to access by car. The hotel offers on-site parking, although it comes with an additional fee. The staff were welcoming, friendly, and always helpful whenever we needed assistance. One of the biggest advantages of the hotel is the large number of amenities available. There are indoor and outdoor swimming pools, direct beach access, a gaming room (although it could benefit from refurbishment), shops with a good variety of products, restaurants, a spa, and water sports activities available for an extra charge. The food at the restaurants was very good, and I would definitely recommend booking a room with breakfast included. There was a wide variety of options and the overall quality of the food was excellent. We stayed as a couple and spent a lot of time exploring outside the hotel, but it also seems like a very good option for relaxation, especially during good weather. Overall, I would recommend this hotel to anyone looking for more than just a standard hotel stay and wanting to escape the city atmosphere for a more resort-style experience.

Everything was perfect, staff was kind and helpfull, food was very good for both breakfast and dinner, the location is amazing and we were often completly alone on their private beach (as it might've been too cold for the locals). Lots of nice and cozy restaurants arpund the hotel as well, you can get there by ”airport bus limousine”, when you're not acustomedto.how it works it looks a little scary but just go to the counter when you arrive to the airport and they'll help you out! Just know that you're in zone B Onna Village, make sure to vheck the time of departure online beforehand as you might need to sleep a noght in Naha if you arrive too late. Theres also a lot of activities nearby, I greatly recommend the snorkling/scooba diving.

I had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help. The room was clean, comfortable, and very quiet, which made the stay especially relaxing. The location was also very convenient, close to restaurants, shops, and public transportation. I truly appreciated the excellent service and attention to detail throughout my stay. I would gladly recommend this hotel to anyone visiting the area and would be happy to stay here again in the future.

I had a great stay at Royal View Hotel Churaumi. The location is definitely the highlight — it’s only about a 5-minute walk to Churaumi Aquarium, which made visiting incredibly convenient. The hotel itself is very clean and well-maintained. Everything felt fresh and comfortable throughout my stay. The staff were also very kind and welcoming, which made the experience even better. I especially enjoyed the breakfast. They served local Okinawan dishes, and everything was delicious — a nice way to experience the local cuisine without leaving the hotel. Another plus is the convenience store right in front of the hotel, which is very handy for quick snacks or anything you might need. Overall, a very comfortable and convenient place to stay, especially if you plan to visit the aquarium.

Beautiful view and nice public bathhouse, but no cold plunge. The rooms are old and unrefined. Only two bright white overhead lights that cannot be dimmed, plus a single lamp on the nightstand that must be unplugged in order to plug in anything else near the beds, which are uncomfortable and creaky. Futon sets in the Japanese/Western room can only be used “with permission” and at an additional charge. Mini fridge sits on top of a baking sheet. Security latch for door does not have a corresponding part and is therefore is useless.