Hotel Daerah Kunigami dengan Sarapan

An excellent hotel with wonderful, responsive staff. The room had everything we needed and a balcony with a stunning view. Of all the hotels we stayed in Okinawa this one was the cleanest. There were 4 free beers in the fridge and free drinks from 3 to 10 p.m. The restaurant served excellent, delicious food. It's a sad that the beach was closed due to a typhoon and jellyfish. However, 2 pools were open, both with warm water. If I return to Okinawa, I'll definitely stay at this magnificent hotel.

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

酒店位於古宇利島，景色望著古宇利橋，十分好。 房間很大，煮食器皿齊全，合多人同住。 清潔時間很亂不按時間表，而且酒店人員也沒有事先通知就進房清潔，有點不滿。 由於本人已於出發前透過Trip.com通知酒店會很晚才到達，但是到達後才發現前枱已經關門，而且事前Trip.com或酒店也沒有任何通知取鎖匙安排，令本人一行人十分慌張。幸好找到Trip.com的客服，才能找到密碼，也謝謝當天幫忙處理的客服及補償。

Outstanding Family Resort Experience We had a wonderful stay and would highly recommend this resort to families visiting Okinawa. The service throughout our stay was excellent. Every staff member we encountered was warm, helpful, and genuinely committed to making our holiday memorable. One of the best decisions we made was purchasing the Savvy Club package. It offered excellent value through discounts on restaurants and activities, and an added bonus was that lunch and dinner were complimentary for children under 12. For families, this made a significant difference and enhanced the overall experience. The range of activities available was truly impressive. Beyond the usual water sports, there were opportunities for snorkeling, diving, and unique marine life programs. Our children especially loved the experiences with the sea turtles and dolphins, which became the highlight of the trip and created memories they will talk about for years to come. Swimming with the dolphins was particularly special and an experience we will never forget. Another standout feature was the indoor water park. It was a huge hit with our children and provided the perfect alternative when the weather was either rainy or simply too hot to be outdoors. Having such a high-quality indoor facility meant there was always something fun for the kids to do regardless of the conditions. What stood out most was the level of care shown by the staff. As we had a very early flight on our departure day, we informed the hotel that we would be checking out before breakfast service started. Without hesitation, they kindly prepared breakfast bento boxes for our family to take with us. It was a thoughtful gesture that perfectly reflected the hotel’s exceptional hospitality. From the facilities and activities to the outstanding service, this was one of our favourite family holidays. The children are already asking when we can come back, which says it all.

We went with our 6 year old son and my parents (70s). Great location to travel both south and north of the island. Easy access to the private beach, indoor and outdoor pool. View from the room was amazing.

The worst experience I ever had. Book pool vila. The pool is connected with other pool vila customers. So, I think that I can swim cross by. But, got angry by another Japanese customer nearby rudely. Even though, the pool Vila is a good spot for the view of the bridge. But the long pool it self not meet what it should be.

The room was clean and spacious. Though it was a bit chill inside as we stayed during a cold period with the temprature outside ~14-16°. The interior looks a bit old but everything is in very good condition. The staff were friendly and helpful. Contrary to what was in hotel description, there is no heating of the swimming pool. There are not many things around, so it was really quite. Breakfasts were delicious with some variety of things, we enjoyed pancakes. There wasn't much fruit just grapefruit and lichi. What was not very convenient is that there are no quilt covers, but an extra sheet and blanket separately.

A nice, comfortable hotel room with two refrigerators, a microwave and a balcony with a clothes dryer. The hotel has a large lounge with a playroom where children can play until 9 p.m. and complimentary drinks are also available. There's a swimming pool open until 6 p.m. On the day of our second reservation, we were informed of renovations in the adjacent rooms, so we asked to cancel our trip reservation for a refund. The staff kindly agreed and canceled our reservation free of charge with a refund. Thank you very much for your understanding.

I enjoyed their ocean beach and view and swimming pool a lot.  moreover, there are snorkeling and diving in the resort, so you don't need to go outside and spent time on driving to different diving/snorkeling places.  

Beautiful view and nice public bathhouse, but no cold plunge. The rooms are old and unrefined. Only two bright white overhead lights that cannot be dimmed, plus a single lamp on the nightstand that must be unplugged in order to plug in anything else near the beds, which are uncomfortable and creaky. Futon sets in the Japanese/Western room can only be used “with permission” and at an additional charge. Mini fridge sits on top of a baking sheet. Security latch for door does not have a corresponding part and is therefore is useless.