Hotel Koh Chang dengan Sarapan

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

The resort is nice. It was well lit and very neat. The rooms are big. Had I known, I could have just booked 1 room and got an extra bed for my son so I didn't feel bad about paying more for this Songkran holiday. The staff were very accommodating. Our room didn't have toilet paper and tissue but we were given after we requested. The light bulb at the door alley didn't work but as soon as we informed them, it was attended right away. The staff were great. However, it just didn't fit out family. The pool was very wide and so inviting but it was deep for my children. It was difficult to climb up after a dip because the edges were rough. There was also a kids' pool but it was shallow for them. I would suggest this resort to those who swims well and who likes to swim olympic size pool. They'd definitely enjoy it. There was not so much to do so basically, it's a great time to just relax at the beach especially during sunset. They have an equipped gym (free to use) and a massage room (must pay of course). You can kayak for 100baht per hour, which we did to go to the island across the resort. There's happy hour in the afternoon. Breakfast isn't so bad. Before booking, upon reading reviews, I was excited for breakfast. It's good but it's just not the best compared to the other hotels we've stayed of the same price.. Overall, I think, based on the reviews I've read before booking, it is a great hotel, unfortunately, it just didn't fit our family's standard.

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

Very nice hotel. The staff was friendly and attentive. The swimming pool was great, however the Waterslide was not working. The Jacuzzi in the room is not good as the water jet does not really hit on the body. Breakfast was very good. Location wise it is walking distance to most restaurants and shops.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Nice resort, the best part is the private pool for every room. Gym is a little rundown and the restaurants do not do good Thai food. But the restaurant next to it on the beach does amazing Thai food, which they are clearly competing with since the difference is so big. so maybe they don't even try to do good Thai food and focus on the western, since their burgers and pasta are not bad, although the pizza is bland. So definitely go to the restaurant next to it on the beach, not the resort restaurant. top 5 in thailand quality level. we stayed in the 3 level building with the private pools not the cabins, which don't have the pools. worth it for the price which was slightly discounted for the season.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

We have stayed at Koh Chang Paradise Resort several times and have loved our visit every time except this last time. My in-laws came from the USA for their first ever visit to Thailand, so we chose the Koh Chang Paradise Resort with full confidence that they would enjoy their dream beach vacation with excellent “Thai hospitality.” The guest relations employee, Alex, who has worked at this resort for over 7 years handled our check-in process at the Koh Chang Paradise Resort. His behavior towards us is the reason why we will never stay here again. The resort double-booked the beachfront room we had reserved for my visiting in-laws, but they didn’t tell us that. Instead, Alex said they would upgrade my in-laws to a brand new beachfront room for the last three nights of our stay. These rooms were literally still under construction when we arrived. The room was not ready the morning of the move, so my in-laws told the front desk before breakfast that they would rather stay in the room they already were using. The front desk agreed, so my in-laws went to breakfast. After breakfast Alex found my in-laws and assured them that the new room would be ready by the supposed move time later that same day at noon, but my relatives have young children and were afraid that if something wasn’t constructed quite right or if there were any construction materials left by accident that someone would get hurt. Also, my in-laws were heading out shortly for an elephant experience, so they would not be present at the hotel at noon when the move was supposedly happening. My in-laws politely declined the move, but Alex escalated the situation by raising his voice and forcefully trying to intimidate my in-laws to acquiesce to his will. This is entirely inappropriate! No one should ever talk to a guest in this way, ever! My in-laws needed to leave for the excursion, so I stepped in and had to interact with Alex. I am disappointed with how Alex managed himself. We have rights as guests, and he raised his voice at me and tried to intimidate me into saying that my in-laws would move. He told us that the guests who were arriving always came every year and booked the same room that my in-laws were using. It’s not our fault that the room got double-booked. In fact, why did Alex even give us the room knowing that this double booking could be a problem? Completely the resort’s fault and not ours. I’m disappointed that Alex tried to blame his mistake on us. We as hotel guests who were given that room had just as much right to stay there as these incoming guests. Alex made us feel like we were insignificant and had no right to stay in the room in his attempt to intimidate us into moving so that the “VIP” guests could have the room. It was the resort’s fault, and Alex made us feel terrible with his forceful yelling. We felt belittled. As Alex was yelling at me and being extremely pushy, I could tell that the Thai staff who were watching the whole situation felt embarrassed about how

We have been staying here three nights now, and have three nights left. I booked it the night before we arrived, and was not sure what to expect since our two first choises was fully booked. How lucky we were! We are very experienced travellers, and have stayed in numerous hotels in Thailand. After a brief discussion, we agrèed that this is the best place so far. The resort is owned by a nice german/thai couple. We booked a bungalow with sea view, and it is perfect. ”Sea view” here is an understatement. The only thing you see when looking straight out from the balcony and bedroom, is the sky and the sea. Love sitting outside in the morning, sipping coffee and listen to the birds and the waves. Everything works perfect in the bungalow. Big bedroom with both a/c and fan. Same with the livingroom. Good and reasonably priced minibar. Fast wifi. Excellent breakfast. Not buffet, but you order from a menu with a huge variety. We ate dinner in the restaurant the other night, and was very satisfied. Plenty of restarants nearby. The austrian next door, and the With Elephant across the road both serve good food. Very nice and quiet pool area. Staff is excellent as well. This is the first place we have stayed where the room has been cleaned while we were eating breakfast. 10 mins walk to White sand beach. We highly reccomend this place!!