Hotel Pantai di Koh Chang

I don't understand why this hotel has so many good reviews, but I want to write honestly, as someone who has worked in tourism for 20 years and seen a lot. The hotel definitely doesn't live up to its category. The biggest downsides are: there's no sea, the tide is very low every day, so you definitely can't swim here, and the knee-deep water that comes in in the afternoon smells like fish, and even while you're sitting at breakfast, there's a very unpleasant fish smell. But if you want, there's a shuttle that takes you to a good beach several times a day. The pool is dirty with green water; I was snorkeling, and there were tons of hair and sand at the bottom. The water doesn't circulate. In the morning, they pour two buckets of chlorine to disinfect the pool, and then it turns blue for a short while. The hotel rooms are large and comfortable, but tired. The tiles and plumbing need replacing. There were a lot of ants and cockroaches in the room. When we reported them, a worker came to exterminate them and treat them with ant repellent. On the plus side, the room has a large TV with YouTube access, a refrigerator, a tea station, a comfortable bed, and daily cleaning and towel changes. Peacocks roam the grounds (but that's not the main reason to come here). Breakfast is modest; there's a coffee machine with real coffee, pancakes, omelets like everywhere else, sausages and ham, and fruit. There were no yogurts or cheeses, and the juices were watered down. A lot of the equipment in the gym is broken. It depends on your preference, but for me, the sea and pool are key features in a place like this, so I wouldn't go back. There are plenty of cheaper and better options on the coast.

I was referred to this resort by a couple who I met in Chonburi, I decided to make a reservation and drive to Trat to catch the car ferry. The google directions weren't correct as it tries to take you to the small bridge which is only passable via motorbikes etc. Driving a further 2klms where you follow the signs you arrive at the back of the resort. The Bungalow was great, basic room with a separate toilet/shower room. The room has air conditioning, wall fan and mosquito net. Sliding doors to a small balcony overlooking the gardens to the beach. A foot tap to wash your feet is available at the steps to each bungalow. There are no fridge's in the Bungalow but there is a common fridge that you can use at the reception hut which is available 24/7 just mark your items with the room number. The gardens are immaculate and well looked after, plenty of deck chairs, lounges to enjoy under the shady trees. Two 600ml bottles of water are provided daily and left on the balcony of each bungalow daily. Its a 40m walk to the water, similar to the adjoining restaurant Siam Kitchen. I found The Beach Cafe about 100m up the beach front to have a higher quality of food and portion size another restaurant that I would recommend is Indie Beach Cafe. Jebbi the manager of the resort is always onhand and available to assist. Great low key resort, chilled and recommended.

We had an amazing stay at Sylvan Koh Chang and truly enjoyed every moment. The resort is beautiful and full of little surprises. Every corner is stunning, surrounded by nature and beautiful frangipani flowers. The scent of fresh frangipani around the swimming pool was absolutely wonderful and made the whole stay feel even more special. The staff were incredibly warm, thoughtful, and attentive. They kindly prepared a lovely towel birthday cake for my partner with fresh frangipani flowers, which was such a sweet and memorable surprise. During breakfast, we even saw a huge bird nearby, which was a unique and memorable experience. One of our most unforgettable moments was walking back along the beach at night after dinner. The sky was full of stars, and we even saw a shooting star. It felt magical and romantic. Overall, it was a wonderful stay filled with beautiful memories. We would definitely love to come back again and highly recommend this resort to couples looking for a relaxing and romantic getaway.

Top notch service, celebrating our anniversary here makes it more special with the beautiful amenities of the hotel , warm welcoming staff, helpful and smiles all the time. Very well trained and everything feels so expensive and professional with this hotel. We will definitely come back soon. Speaks English very well ❤️ kudos 😊

Kind and welcome Staff Nice room and facilities and not far from center and the road still easy to ride motorbike Have too many restaurant around there But the Ac at my room is quite hot and celling fan make noise all the time

I loved the hotel! We stayed in a beachfront room with a beautiful view. The highlight was the breakfast, which offered a variety of choices. The staff were friendly, and the pillows and bed were cozy and comfortable. The location was excellent, with plenty of restaurants and shops nearby.

Overall, the hotel is decent. The location is excellent and the facilities are ok. However, my experience was incredibly frustrating due to the total lack of control in the beach area. The Issue: The ”Towel Mafia” It seems there are people who live at the hotel permanently and take over the beach chairs very early in the morning. By 8:00 AM, all the chairs are empty but ”reserved” with towels. When my girlfriend and I decided to use two chairs that had been unoccupied for over an hour, a man approached us in a very aggressive manner, claiming the chairs belonged to them simply because he had placed a towel there first. Lack of Staff Support The most disappointing part was the hotel's response: • At Reception: They confirmed that chairs cannot be reserved and that we were free to use them. • In Practice: This group of residents continued to disturb and harass us day after day. • Management: Despite being aware of the situation, the hotel staff did absolutely nothing to mediate, enforce the rules, or explain the seating policy to these individuals. It is a shame that a place with such potential allows certain guests to intimidate others, ruining the peace of a vacation. If you are looking for a hotel where rules are respected and everyone is treated fairly, I would look elsewhere.

Bellissima esperienza, praticamente è un boutique hotel sulla spiaggia. Noi abbiamo preso una camera con terrazza privata (alcune camere hanno la terrazza condivisa tra due unità). La stanza è bellissima, l'aria condizionata funziona bene, il letto è comodissimo e il bagno è pazzesco! La pulizia è eccellente, sia in camera che nelle aree comuni. La colazione è fantastica, gustosa e varia, il personale è squsito e molto attento. La piscina è molto bella ed ha una vista sulla spiaggia strepitosa. Dovevamo stare solo tre notti ma invece ci siamo trovati così bene che abbiamo prolungato il soggiorno per una settimana, ci tornerei domani stesso!

The Mercure Koh Chang Hideaway is a solid 4-star resort located in Bai Lan Bay. As the name ”Hideaway” suggests, it is secluded, peaceful, and removed from the busy party areas. It is an excellent choice if you want privacy, relaxation, and great swimming pools, but it is not the best choice if you want to swim in the ocean directly from the hotel beach. Key Features • Location: It is located at Bai Lan Bay, which is south of the popular ”Lonely Beach.” It is very quiet. To find nightlife or a variety of street food, you will likely need to take a taxi or rent a motorbike to drive about 5-10 minutes to Lonely Beach or Kai Bae. • The Beach: Important Note: The hotel has a private beachfront, but it is quite rocky. It is beautiful for sunsets and relaxing on bean bags, but it is generally not suitable for swimming due to the rocks. • Pools: To make up for the rocky beach, the hotel has two excellent swimming pools. One is a large free-form pool by the ocean, which is very popular with guests. • Rooms: The resort offers a range of rooms from Standard to Private Pool Villas. The rooms are generally reviewed as spacious and modern with Thai influences. The Pool Villas are highly recommended for couples seeking privacy. Dining & Facilities • The Bay Restaurant: Serves International and Thai cuisine. Reviews generally praise the breakfast buffet for having a good variety. The restaurant offers ocean views. • Facilities: • Fitness Center & Spa: There is a well-equipped gym and a spa offering massages (often cited as a highlight by guests). • Entertainment: The hotel has a Karaoke room, a Kids' Club for families, and often hosts fire shows on the beach in the evenings.

Koh Chang Cliff Beach Resort I stayed in a room with a private pool. A little splurge on myself! It was so fun to have my own pool, to wake up in the morning and just jump into the water for a little cooling off. I could lay on the recliner and read to my heart’s content with no distractions, feet in the water. Morning breakfasts are fantastic and the beach view is amazing! Staff are friendly and helpful. What to know?: it’s the “Cliff Beach Resort”, which means your on a hill… which means climbing. It’SA steep walk from room to beach, but a great opportunity to get your blood flowing. Embrace it. Room for growth: the bedding smelled a bit sour. It’s wet here, so making sure things dry properly is a challenge. My greatest complaint about the room is that there was a ladder propped up against the backside of the pool wall, meaning someone could climb it right into my private room. A little sketch. The ladder is for maintenance, so I just pushed it off the wall. The pool could use a bit of chlorine as algae was present on the pool walls, but honestly, I’d rather have the non-chemical water. The biggest negative which the hotel has no control over is the nighttime noise. There’s a bar across the street which pumps loud music (starting at 10pm and going til like 4am). The hotel actually gives you earplugs when you check in. So lame. There’s two pools. One up on top of the cliff with excellent views. One down by the ocean. Overall, a pleasant stay.