Hotel Brno dengan Gim

Bardzo przyzwoity hotel położony w idealnym miejscu (centrum Starego Miasta), z którego wszędzie jest blisko. Plusem jest możliwość bezpośredniego podjechania pod wejście hotelu, co nie jest takie oczywiste w przypadku innych tego rodzaju obiektów znajdujących się w sąsiedztwie, ze względu na pieszą strefę, do której wjazd jest bardzo utrudniony, a niekiedy niemożliwy. Pokój utrzymany w standardzie z lat '20 ubiegłego wieku. Wygodny, podobnie jak łóżko z dość twardym materacem. Śniadania na bardzo przyzwoitym poziomie. Miła i pomocna obsługa. Można żałować, że hotel nie dysponuje dużym parkingiem na miejscu, lecz odprowadza auta do garażu, ale ma to też plusy, ponieważ auto wraca czyste i jest dostępne bez większych problemów - wystarczy poprosić obsługę i po paru minutach samochód jest gotowy do odbioru. W dniu wyjazdu samochód miałem podstawiony bez uprzedniej prośby, więc też miło. Wokół dużo ciekawy i historycznych atrakcji, więc miejsce jest godne polecenia.

I chose the hotel primarily as it was across the road from the train station where I was arriving about 9pm, so didn't want to be trekking too far. Hotel was OK, rooms OK, although very odd heavily padded doors that open outwards like something from the 70s. But room was a decent size and very quite given it's on a very busy road with trains and cars and trams. Location excellent, not just for station but also for old town and castle etc, with all sights easily walkable apart from probably romany museum. Would recommend, and would def stay here again.

Perfekte Lage um die Innenstadt zu erkunden. Personal war freundlich. Zimmer waren modern mit guter Klimaanlage und das größte und bequemste Bett dass ich jemals in einem Hotel gefunden hab. Frühstück war ausreichend. Nicht überwältigend aber für den Start in den Tag mehr als ok. Kaution bei 3 Nächte mit über 400 Euro doch recht hoch. zu beachten wenn man mit dem Auto anreist. Öffentlich Parken vor Ort war nicht möglich und die Parkpreise des Hotels sind doch relativ hoch, auch im Umfeld Zone A und B sind die Preise für Parken nicht grade billig. Am Samstag und Sonntag ist Parken in Zone B aber kostenlos, das hat für uns das Problem zufriedenstellend gelöst. An und für sich ein sehr schönes Hotel dass seinen Sternen durchaus gerecht wird.

We booked this hotel as a last minute stop and were very happy that we had chosen it! Reception staff were extremely welcoming on our arrival (fairly late) and our room (on the 9th floor, great views) was extremely comfortable so we had a good night’s sleep. Breakfast was generous and the restaurant staff were extremely friendly and helpful (special shout out goes to Danielle). A clean, comfortable hotel with straightforward parking. Highly recommended…

This is a gorgeous hotel right in the center of Brno within easy walking access to the tram and main train station. The rooms were very clean and comfortable, with the exception of the air conditioning. Despite numerous attempts by staff we could not get the temperature cool enough to be completely comfortable sleeping at night. Granted, we like it on the colder side, so it may not be an issue for most people and it was quite hot outside during our stay. The hotel service was excellent, and somehow we received a free upgrade so had access to the executive lounge for free beverages and a nice seating area on our floor which was really nice. There was also a miscommunication about whether the mini bar items in the room were included (we understood at check in that they were, but they were not), and the front desk manager was very nice to remove those charges from our bill. The room had a hair dryer and access to an ironing board which we appreciated as we didn't have to bring those items. Best of all, the included breakfast buffet is absolutely spectacular. They offer a huge selection of items, cook to order eggs, in a beautiful dining room. We loved it! I would definitely recommend staying here!

Everything was good, comfortable and clean. Nice service, it's around 10-15 mins away by taxi from downtown.

A very pleasant hotel close to the city centre of Brno. The sauna and bubble pool on the rooftop are amazing and the rooms are elegant, large and comfortable. A very good breakfast with all different choices available. Safe parking. Highly recommended.

Lovely place by the lake, recently modernised. Breakfast was excellent, good choice, on the second day there was an egg station for anything you want. Both days there is a barista providing proper coffee at breakfast which is included. They are an artist in coffee. We ate lunches and dinner at the hotel on the lovely terrace overlooking the lake. Food was good if quite simple, staff were excellent. We also booked a massage in the wellness centre, (2 hours a day general admission is included in your stay). The masseuse was amazing, professional and clearly trained. They have a fridge in the room and you just buy what you wish from reception. Prices are very reasonable. Around the hotel is a collection of little bars, restaurants and water sports places, it all feels very holiday like, probably because it is on the edge of the city of Brno. It was very busy round the lake on Sunday. Monday was quiet in the morning then things opened at lunchtime. We took an enjoyable trip around the lake on the regular boats that cross cross it and take you to different areas, took 2.5 hours in total. We will stay here again if in the area.

We stayed for one night in the room 325. Very decent rooms: everything was clean, spacious rooms with a great wifi signal. Special thanks for a fan that made our night fresher 🙂 it was also quiet which was important Also breakfasts were diverse and actually tasty 👍

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.