Hotel Dengan Wifi di Sabah, Malaysia

Three days, two nights, and every day brought a new kind of 'excitement.' Day one, the air conditioning didn't work, there were tons of mosquitoes, and the shower only had cold water. The only decent thing for dinner was the fried shrimp, which disappeared in seconds, and the few other dishes available were practically snatched away. It felt like a refugee experience. Day two, we got a different room. After swimming, I went back to shower, and there was no water, then cold water, then extremely hot water, constantly cycling. The water pressure was also incredibly low; I almost lost my mind trying to rinse the shampoo out of my hair. That night, it was very windy, and there was a lot of noise outside, as if something wasn't properly secured. On the third day, as we were checking out, our luggage was mistakenly taken by a staff member and given to other guests. It was only returned after the other guests realized the error. Our luggage was perfectly fine in the restaurant; how dare you just take it away? Do you have any basic management sense? Of course, the environment is nice, that's the only highlight. Given how expensive it was during Chinese New Year, you should provide a service level that matches the price. The buffet was cafeteria-standard, and we still had to fight for food. Are you not ashamed?

I request room near lift and near receptionist no corner room unfortunately I get room far from lift and receptionist and get corner room. Air bertakung di dalam bilik, jadi kurang selesa 😢

✓ Carpark provided (but limited) ✓ Breakfast included (check your booking if it's included) Need RM100 deposit (refundable) Overall cleanliness can be more improved I'm glad the bedsheets are clean So far I enjoyed my stay Will stay again during my next meeting

The hotel itself is fine, with excellent facilities and services. However, some parts of the hotel are currently under renovation, and it seems they intentionally place guests who book lower-tier rooms in these renovated areas. Knowing in advance that some of the hotel's beachfront areas were under renovation, I specifically booked a garden-view room a month ago. Upon arrival, the hotel informed us that all garden-view rooms were full. They then 'upgraded' us to a sea-view room (which was in the renovated section). Although they offered a discount as compensation, we repeatedly stated that we didn't want to stay there. The staff (somewhat threateningly) said that all other rooms in the hotel were full, and these were the only ones left, implying we'd have no room if we didn't take it (their attitude was quite arrogant). They also insisted that we could only switch to this specific (renovated) room type and no other. Since we'd never encountered such a situation before and didn't know how to handle it, we reluctantly accepted. Later, I checked online and found that our situation of being switched rooms was not an isolated incident; many Chinese tourists were 'forced' into 'upgrading' to sea-view rooms. (Some even suggested they only do this to Chinese tourists). The hotel did not proactively offer compensation after we checked out. We only received it after complaining to Ctrip's customer service. I'm very grateful to Ctrip's customer service for their help; they advised us that in similar future situations, we should not deal with the front desk privately but instead let Ctrip customer service handle it. I rarely post reviews, but I'm sharing this to prevent fellow Chinese travelers from being scammed. If you encounter such issues, contact Ctrip directly.

The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!

I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!

Overall, it was great. The room was spacious, clean, and the facilities weren't outdated, offering excellent value for money at this price point. The only downside was the noise. The soundproofing between rooms and from the hallway was good, but the air conditioning was very loud. When I turned off the AC at night, the street noise from motorbikes was incredibly loud, so I had to wear earplugs every night to sleep. The upside is that it's very convenient to get everywhere – the pier, shopping malls, and restaurants are all easily accessible.

This overwater bungalow requires a boat transfer from Myding Lodge, which takes about 20-25 minutes. It's crucial to contact the hotel in advance to register for fixed boat transfer slots. Before my trip, I saw quite a few negative reviews online, so my expectations weren't high. I even double-checked the exact pick-up point with the hotel multiple times. However, upon arriving at the hotel, the stunning shallow waters and coral reefs along the boardwalk immediately dispelled my initial worries. The natural scenery here is truly exceptional. After a smooth check-in at the lobby, the staff informed us of the specific dining times for breakfast, lunch, afternoon tea, and dinner. We then proceeded to our room. Regarding the actual room experience: the interior tends to be stuffy, and the air conditioning unit is quite noisy. Earplugs are definitely needed for a peaceful night's sleep. The water pressure in the bathroom is low, though not as bad as some reviews claimed (like a mere trickle). However, the faucet couldn't be completely turned off at night, leading to a constant dripping sound that somewhat disturbed our rest. Of course, the room type also had its highlights. I booked the Deluxe room, which came with lounge chairs and a popular hammock net on the balcony, perfect for relaxing in the evening. However, the hammock net was surrounded by wooden boards and nails, making it feel a bit unsafe, so we didn't dare to use it for too long. The room also had a private ladder directly into the sea, which is fantastic for guests who love to swim. The hotel offers complimentary rental services. Snorkeling enthusiasts can borrow masks from the front desk, and kayaks are also available for free, making for an excellent water activity experience. The waters in front of the hotel lobby are rich in coral. The best time for snorkeling is between 3-4 PM daily during high tide, when you can see numerous fish and extensive coral formations, creating a breathtaking view. During our stay, we often encountered Bajau people in small boats selling seafood. I highly recommend bargaining boldly for the best price. After a successful negotiation, you can have the hotel kitchen prepare it. On our first night, the processing fee was 10 MYR per dish, but it increased to 15 MYR on the second night. The prepared dishes were decent and satisfactory for everyday meals. The hotel's own buffet quality was rather average, and dining options would be quite limited if you didn't purchase seafood elsewhere. Overall, the biggest advantage of this overwater bungalow is its excellent privacy. You can quietly await the sunrise in the morning and enjoy the beautiful sunset in the evening, completely undisturbed by others. It's perfectly suited for those seeking a peaceful getaway and a close connection with nature.

Facilities: Given we're on an island, the conditions can't compare to the mainland, which is understandable. The AC was strong, and there was plenty of hot water. Hygiene: Our room type was relatively new, the bedding was comfortable, and the water quality was acceptable. Environment: Beautiful, beautiful, beautiful! I've wanted to come here for three years, and it was absolutely worth the trip. During the day, it's turquoise waters and soft white sand, and at night, we saw a blood moon and stars. Service: Although there was a bit of a language barrier, the staff (both male and female) were excellent at understanding our needs! The entire boat transfer process was smooth and seamless. They even helped us switch rooms late at night to fix a circuit breaker issue. Many thanks for your hard work! 🌹 (The restaurant breakfast was also good.) I hope to have the chance to vacation on Mantanani Island again in the future~

All good! We chose a room with plenty of single beds. There were 5 beds, haha, perfect for families, friends, or even a honeymoon. The room was really spacious too. Just a heads-up about the water heater, you can't adjust the temperature; the water gets super hot! You have to mix in cold water to get it lukewarm. Overall, it was great. There's a kettle and a water dispenser right outside the room door. And the views? Right at Mount Kinabalu itself!