Hotel berhampiran Brugge Station, Bruges

Really central and convenient location yet we still found it generally quiet and peaceful. The Belfort bells first rang (I think) from 8am in the morn and we did hear those. But they add to the atmosphere. Very tidy and clean room/bathroom. Quite small hanging space and shelves, no drawers. Fine for a few days stay. Altogether compact but feels very modern and had everything we needed. Impressed for the price and had a lovely stay! Luggage storage a useful feature as well behind reception, but bags are not tagged so it's self service/at your own risk.

I booked a last minute deluxe room for a WE with my wife. Stayed there several times before but this was the first time in five years. I received a top floor (5th) room overlooking the swimming pool, harbour with partial seaview in the newest part of the hotel. The room and bathroom were not particularly large but modern and with improved design and furniture, all by all big enough with a comfortable bed. Only a shower in the bathroom (as it is usually in newer hotels). The large balcony was great with wooden floor and could fit two lounge beds. We did not not take the breakfast as we were not impressed in previous visit and found the buffet to be expensive, however we did have dinner on the poolside terrace, the menu is not big, but we found the food to be delightful. The staff were very friendly and helpful. On top of all, the weather was great. We will be back!

23/08 aangekomen rond middernacht! Een heel fijne maar vooral warme ontvangst gekregen van Thais, een super receptioniste! Ze beantwoorde al onze vragen, vroeg zelf of we ontbijt wouden de volgende ochtend! Na een paar problemen met de elektriciteit die nacht in Knokke, stelde ze iedereen gerust dat dit zo snel mogelijk zou opgelost worden! Een jonge inspirerende vrouw! Ze verdiend een dikke pluim! Groeten Alexander en gezin! De kinderen waren heel tevreden met de chocoladekoeken (( liefs Nelly 8j :) ))

Been to this hotel several times over the past years. They provide consistent service. Good location. Good, friendly and efficient reception. Sometimes there's a queue for check-in (even after online check-in) and check-out (even when opted for fast check-out), as there is no separate desk for members. Nice, clean rooms. Slow elevator :-) And, also consistently (so not a one-time-off), totally overcooked scrambled eggs at breakfast. So, quite a few plusses and also a few points of attention. But I am sure I'll be back.

- Smooth and friendly check-in. - excellent and free parking - very spacious and beautiful room - common area with snack and drinks (honesty bar) plus they have an amazing area with darts, table tennis and games. Other hotel guests also hung around there in the evening, which made this a very friendly stay - only downside: we couldnt spontaneously order breakfast anymore as we checked in around 6pm. Also, we didnt have a balcony but only a window with a shield where it bordered on a bigger balcony. Due to the shield, we didnt get much light in the room

We stay here on regular basis since hotel opening and it was always in a suite, This time it was not available to book so we went for „business suite” thinking that apart from big conference table, everything will be the same. It has really akward layout - toilet is by the front door, then there is long walk to the bedroom where there is a bathroom - it is narrow and only with a shower, not bathtub - sorry I expect both in the suite, just like it is in the one we were staying before. There is a table with 8 chairs, seemingly for the business meetings but there are no sockets nearby at all, except by the kitchenette. Additionally wifi is very poor, My husband went on the important work call and has been disconnected. Phone signal is inconsistent - from E, to 3G to 4G at times. If hotel calls it business suite - it is misleading as it does not have basic business facilities. I would pass the comments by the checkout but receptionist did not ask me how my stay was. She just took the payment without saying much. Since we had this big table we thought we may just as well use it and order room service. You can only do it from 6 pm and 25 euros per burger is pricey but we went for it as there is nothing nearby. We end up bringing it to the suite ourselves. Food was of good quality. We also got 2 drinks for platinum member voucher. Mixed feelings this time.

Unfortunately, this is the worst hotel for service and value we have ever stayed in and we travel a lot for business and pleasure. We booked a luxury double room with sea view and balcony. It was not cheap. My husband had stayed at this hotel before, under the previous owners, but only had a double rear facing room. He said his room was better than our luxury double. It looked nothing like the photo on the website. We queried this and were then offered another room. However, the air conditioning was shocking. The Manager tried to clean the filter in our sink when he realised there was an issue with it. No offer to change room though. You are given 1 medium towel each and a flannel. We asked for more towels and we were given 2 but they were removed the next day by the housekeepers and not returned. You are given 1 shower gel in the shower and at the sink. No shampoo, conditioner etc is provided. The room was not luxurious and it was not a cheap room - very overpriced. The breakfast is fine if you like bread and pastries but the offer of a cooked breakfast was very poor - overcooked and dry. We hired bikes which only worked intermittently until we realised they had not connected the battery correctly. We had to pay an extra 50 euros to check out at 1pm and then were locked out of our room at 12pm so had to go down and get the key reinstated. The girls on the front desk were not helpful or good at customer service bar the girl studying for her business degree. She will go far. We broke a glass and told reception first thing in the morning to tell the housekeeper. When re returned the bedroom had been cleaned but the glass left all over the floor. It was this girl that took the time and effort to bring a vacuum up and clean it as the housekeepers had already left for the day. Our last night in Vlissingen we stayed at De Gevangentoren Suite for a very similar price but the luxury of that place is amazing. The difference between the 2 was astonishing We could not fault it. If you want to stay in Vlissingen then choose to stay there and not the Fletcher Hotel which is overpriced and very disappointing.

Heel mooi en comfortabel hotel. Uitstekend bed , mooie badkamer met alles voorzien. Ruime keuze voor het ontbijt naar ieders behoefte en heel lekker brood en pistolets. Er is een zwembad, sauna en fitness ruimte, kortom alles wat je verblijf superieur maakt. Ook een pluspunt is dat bepaalde artikelen die te koop worden aangeboden in de onthaalruimte.

My partner and I travelled to Ibis Kortrijk on the way back from the alps for a few night. When we arrived, the reception were polite and informative which we appreciated greatly. We were given a room card on the third floor, the corridors were dark and outdated making it an unpleasant feeling. Our room was no better, photos online of the rooms are very misleading and after we paid over £200 for 2 nights, we were not happy with the room considering we were shown different photos of our room when booking. We went back to reception and asked to upgrade our room, in the end we ended up spending £220 for 2 nights which is obscured for an ibis hotel. We also paid an additional €20 for late departure (17;00 instead of 12;00) as we had a late euro tunnel to catch. The following morning, the breakfast was okay. The yoghurt was all curdled, there were flys on the food and fresh food wasn’t brought out regularly. Once the fruit in the clear container was done, they didn’t bring more out?? The bread and meat however was lovely. But this area needs improvement. The room key cards also disactivated themselves so frequently. We would go out to explore, come back and doesn’t work on the room, so we made numerous trips to and from reception getting this sorted. Parking was near the hotel, but at an underground car park. No street parking nearby. For 2 nights in the hotel, parking cost us €55. €55 for parking, €240 for the hotel including late departure in means almost €300 for 2 nights at an ibis!!!!! The bed was comfy, but the towels in the bathroom were big enough to cover 1 leg, let alone a whole body. The bathrooms were also not particularly clean which again is such a shame, these are such small things to get right! Finally when we came to departure, it came to 12;00 and we had people knocking on the door waking us up as we were trying to get final bits of sleep before a long journey to say we need to leave and we had explained we weren’t checking out until 5. We then go back to bed and at 12;30 reception called saying we’re 30 mins late from checkout???? We had paid the additional €20 for late checkout and this should’ve been communicated and added to the system as we were woken up twice from this which again isn’t on. Overall a pretty disappointing stay. Save your money and go elsewhere!!