Steigenberger Icon Wiltcher's

Ulasan Steigenberger Icon Wiltcher's

Steigenberger Icon Wiltcher's

Av. Louise 71, Brussels, Brussels-Capital Region, 1050, BelgiumLihat Butiran Hotel
Steigenberger Icon Wiltcher's
Steigenberger Icon Wiltcher'sSteigenberger Icon Wiltcher'sSteigenberger Icon Wiltcher's
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.6/5
Hebat
70 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.7
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Atur mengikut:
Semua ulasan(70)
Ulasan positif(68)
Ulasan dengan gambar/video(16)
Penginapan yang hebat!(17)
Bilik yang hebat(15)
Kakitangan yang mesra(13)
Sarapan pagi yang lazat(8)
Bersih dan kemas(7)
Bilik yang besar(5)
Terletak di pusat bandar(5)
Ulasan kurang baik(2)
Pengguna Tetamu
Bilik Superior Bebas-Rokok
Menginap pada Sep 2024
Pasangan
2 ulasan
3.2/5
Disiarkan pada 22 Okt 2024
Good room
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.Thank you very much for taking the time to share your experience with us! We are thrilled to learn that, in overall, you enjoyed your stay at Steigenberger Icon Wiltcher's.Howaver, our concerned teams very much regret to have been informed of the disappointment as expressed pertaining to the services you received. On the outset, please accept our sincere apologies for the disappointment caused.Rest assured that this is not the norm at Steigenberger Icon Wiltcher’s. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Please be assured that your comments have since been shared with the team members involved to ensure corrective actions are taken and to prevent future recurrence.Once again, thank you for choosing Steigenberger Icon Wiltcher's for your stay, and we hope to have the pleasure of welcoming you back in the near future!Needless to mention that we remain at your entire disposal should you require any further information or assistance.With best regards,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
Keiyi13
Bilik Deluxe Bukan Merokok
Menginap pada Mac 2024
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Mei 2024
The location is very near shopping area, hotel staff are very friendly! The hotel is so spacious and new! Will definitely visit again!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Keiyi13,Warm greetings from Steigenberger Icon Wiltcher's.We would like to thank you for choosing the Steigenberger Wiltcher's during your recent stay in the heart of Brussels. It was a real pleasure to welcome you to our establishment and we were delighted to hear that you spent a pleasant time with us.Our teams were very sensitive to your warm compliments and we thank you warmly for them. We work passionately every day to offer you the best possible stay. We are delighted when we succeed!Last but not least, we look forward to welcoming you again in the near future, and remain at your entire disposal should you require any assistance.With best regards,The Steigenberger Icon Wiltcher's TeamChristophe Dias
Pengguna Tetamu
Bilik Deluxe Bukan Merokok
Menginap pada Jan 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Feb 2024
Good location and service. We had the deluxe room and it was clean and has a good smell.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mrs. Mr,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.Thank you for taking the time to provide us with your valuable feedback about your stay in Steigenberger Icon Wiltcher’sIt is such a pleasure for us to know that you enjoyed your stay with us and we really thank you for your comment about the location, the service and the condition of the room. At Steigenberger, we strive to provide a superior service experience to every Guest; therefore your feedback is very important to us.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
Pengguna Tetamu
Bilik Superior Bebas-Rokok
Menginap pada Dis 2023
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 30 Jan 2024
Really nice Hotel with very professional staff. The only staff which did from my point of view not fulfill the 5 star requirements were the people standing in the lobby to carry your luggage. When we walked past and saying something like good morning or good evening we barely got a reply. We particularly enjoyed the outstanding breakfast which was the best we had since covid.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mrs/Mr,Warm greetings from Steigenberger Icon Wiltcher's !First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.We are pleased to have read about your positive experience and to know that you enjoyed the time spent with us. Despite the positive aspects of your stay, we very much regret to have been informed of the discontentment as expressed pertaining to the staff in the lobby; on the outset, please accept our sincere apologies for the disappointment caused.Your feedback is of great value as it helps us to improve our services, therefore, we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, Christophe DiasGuest Relations Agent
Pengguna Tetamu
Bilik Superior Bebas-Rokok
Menginap pada Mei 2024
Solo
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Jun 2024
We thought our stay at the hotel was close to excellent. Our only issue was that housekeeping did not refill the coffee station everyday. We were missing coffee some days and creamer on others. As Americans, we would have loved an ice machine but understand that that is not as important to Europeans. The location was great and in a nice area. Staff was helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mrs. Mr. ,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback.We are pleased to learn that you enjoyed your experience with us! That your expectations were met. Our concerned teams really appreciated your warm comments and constructive remarks regarding your experience at Steigenberger Icon Wiltcher's. At Steigenberger Icon Wiltcher’s, we strive to provide a superior service experience to every Customer. Therefore, your feedback is very important to us.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, should you require any assistance.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
Pengguna Tetamu
Bilik Superior Bebas-Rokok
Menginap pada Mac 2024
Melancong bersama rakan
2 ulasan
4.5/5
Hebat
Disiarkan pada 29 Apr 2024
Beautiful public areas and great location for shopping and sightseeing. Train and train station nearby. Excellent choice for breakfast and the bar ambience and service are excellent. It would be nice if guests could have complimentary access to the pool.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest User,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your kind words of praise regarding our Hotel. We also would like to thank you for your constructive remark about the complimentary access to the pool which we have taken particular note of.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any assistance.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe Dias
Pengguna Tetamu
Suite Junior Dilarang Merokok
Menginap pada Jul 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Sep 2024
Great customer care , beautiful inside of the hotel .
Terjemah
Jawapan daripada Pihak Penginapan: Dear valuable guest, Warm greetings from Steigenberger Icon Wiltcher's. Allow us to express our sincere thanks for choosing Steigenberger Wiltcher’s during your recent stay in the heart of Brussels. It was a real pleasure to welcome you to our establishment and we were delighted to learn that you had a pleasant time with us. Our teams were very sensitive to your kind compliments regarding our Hotel and we thank you warmly. We work with passion every day to offer you the best stays and we are delighted when we succeed! Finally, and above all, we look forward to welcoming you again in the near future, and we remain at your entire disposal should you require any further assistance or information.With best regards, The Steigenberger Icon Wiltcher’s Team
Yas
Bilik Superior Bebas-Rokok
Menginap pada Dis 2023
Solo
1 ulasan
2.2/5
Disiarkan pada 26 Jan 2024
The hotel rooms were extremely outdated with a dirty carpet from another era. Staff at check out were extremely rude. They charge euro12 to lend you an adaptor and charged me euro9.00 for a local landline call and we’re clicking everywhere in the world is the same😳
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mrs. Mr. Yas,Warm greetings from Steigenberger Icon Wiltcher's !Thank you for choosing Steigenberger Icon Wiltcher’s and for providing us with your valuable feedback.We very much regret to have been informed of the disappointment as expressed pertaining to the services and facilities. On the outset, please accept our sincere apologies for the disappointment caused. Rest assured that this is not the norm at Steigenberger Icon Wiltcher’s. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Your comments have since been shared with the team members involved to ensure corrective actions are taken and to prevent future recurrence.We can only hope that you would indulge us on this occasion and provide us with another opportunity to redeem ourselves. We look forward to welcoming you back when you are next in Brussels and remain at your entire disposal, could we be of any assistance at all.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations Agent
Pengguna Tetamu
Bilik Superior Bebas-Rokok
Menginap pada Apr 2023
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Mei 2023
Very nice cozy rooms the staffs were accommodating and friendly
Terjemah
TomTom_
Bilik Superior 1 Katil King Size Tidak Merokok
Menginap pada Apr 2023
Bisnes
11 ulasan
4.0/5
Sangat Baik
Disiarkan pada 2 Ogo 2023
Hotel is good, located nicely but a bit far from old town. Service is fine, so are the rooms.
Terjemah
Pengguna Tetamu
Bilik Superior Bebas-Rokok
Menginap pada Ogo 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Okt 2024
Super
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding your stay in our property. Our teams are more than delighted to learn that your experience with us was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's Team
Pengguna Tetamu
Bilik Superior Bebas-Rokok
Menginap pada Jun 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Jul 2024
とても綺麗なホテルでした。 ロビーなどもとても豪華です。 バーでウェルカムドリンクもいただきました! 朝食もとてもおいしかったです。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your kind words of praise and constructive remarks regarding our Hotel and facilities. Our teams are delighted to learn that your experience with us was a real succes!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’sOur dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any assistance.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest relations
Youya208
Bilik Deluxe Bukan Merokok
Menginap pada Mei 2024
Bisnes
149 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Jun 2024
對這裏的一切感到滿意,客房內的設施能滿足我的入住需求,優美的環境,友善的員工,美味的食物,給我留下很好的印象。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Youya208, Warm greetings from Steigenberger Icon Wiltcher's. Thank you very much for taking the time to share your experience with us! We are thrilled to learn that you enjoyed your stay at Steigenberger Icon Wiltcher's. It brings us immense joy to know that our attentive and service-oriented team made your stay memorable and comfortable. Your kind words truly mean the world to us, and we are grateful for your appreciation. We will be sure to pass along your compliments to our dedicated team members who strive to create exceptional experiences for our guests every day. Once again, thank you for choosing Steigenberger Icon Wiltcher's for your stay, and we hope to have the pleasure of welcoming you back in the near future! Needless to mention that we remain at your entire disposal should you require any assistance. With best regards, The Steigenberger Icon Wiltcher's TeamChristophe Dias Guest Relations
Nihaoqidepengyou
Bilik Deluxe King Bebas Rokok
Menginap pada Nov 2024
Melancong bersama rakan
10 ulasan
4.5/5
Hebat
Disiarkan pada 2 Jan 2025
房間蠻大的 地理位置很好 旁邊有很多商店 還有比利時有名的餅乾店 但是周圍吃的沒有很多 酒店本身的餐食也沒有很好吃 設施有點舊了 但是會有一種歲月感
Terjemah
Jawapan daripada Pihak Penginapan: Dear Nihaoqidepengyou,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding your stay in our property. Our teams are more than delighted to learn that your experience with us was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
英村的中国胃
Bilik Deluxe Bukan Merokok
Menginap pada Apr 2024
Keluarga
26 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jun 2024
酒店在市中心,位置非常好。有個公共停車場,有電梯直達酒店大堂。酒店房間面積也是極大,很舒適。早餐非常豐盛。
Terjemah
Jawapan daripada Pihak Penginapan: Dear 英村的中国胃 ,Warm greetings from Steigenberger Icon Wiltcher's.We would like to thank you for taking the time to provide us with your valuable feedback about your recent stay in Steigenberger Icon Wiltcher’s.It is such a pleasure for us to know that you enjoyed your stay with us and that you felt at home with us. That your expectations were met. We also really appreciate to have received such a positive & constructive remarks from our valued guests. Therefore our dedicated Team thank you for your kind words of praise. Last but not least, we are already looking forward to welcoming you back in the near future and we remain at your disposal, could we be of any assistance at all.With best regards,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations