Hotel berhampiran Muntpunt Library, Brussels

The location is very good, right next to the grand place. However, the rooms are old and need to be updated. The sink in the bathroom and the woodwork had cracks. The corridors were dark and dingy. The lamps or coffee machine have to be disconnected to be able to charge one’s devices. There are no adapters or usb ports. The day we arrived, the bell boy was on holiday, so there was no one to help with the bags. The front office staff, other than the most junior of them, seemed totally disinterested. The room was hot in the night and the aircon panel did not work. When we told the front office staff that the air conditioning didn’t work adequately, they didn’t even acknowledge what we were saying, let alone offer any explanation or apology. The breakfast was fine, but the staff again showed very little interest in even asking if we wanted a cooked breakfast. Wouldn’t recommend.

위치는 완전 좋고 침**다 커튼이 있는 거도 좋아요! 근데 방음이 너무 안 되는 거 같아요ㅠㅠ 윗층에서 걸어다니는 소리까지 다 들릴 정도입니다… 그리고 수건도 안주길래 가서 물어보니까 손님이 많아서 줄 수건이 없다규 하더라고요… 수건 못 구할 수 있으니 참고해주세요

Location is great apart from the nearby construction. Amenities are not that good, I was expecting to at least have some basic things in the room. Even Airbnb’s have some “coffee corner” with a few utensils and cups. There wasn’t even slippers to wear inside the room. Friendly stuff, always there to help out.

Customer service is friendly Hotel is clean. Most hotels I go to provide slippers for guests especially when they are 4 star hotels. A bit disappointed with this. Overall, the location is perfect. Close to main attractions and public transport.

Location is great, in the middle of the city and walking distance to two metro stops, one of them is Sait Catherine. A lot of options to eat and drink around the area. Great location for young people. Hotel is business hotel with minimum facilities. But it is absolutely clean and modern, including very useful USB charger points even right next to the bed on both sides of the the bed. And the room (3rd floor) is quite small. The room I got was facing courtyard so, not much of a view. So, do not expect a great view as the hotel is in the middle of many other buildings. And the air conditioning was working well! When check-in the staff I met, Roberto and Haward, were very friendly, professional and efficient. As I arrived quite early, they did their best to get me a room earlier than usual check-in time. They were courteous and helpful. So, thanks to both of them. On the contrary, other younger staff (looked like interns/new staff, has much to learn from persons like Haward and Roberto. Suggestions: it would have been nice if there were a couple of drinking water bottles, a standard in many such business hotels. Especially, the price of the room was not that cheap, we paid about 180Euro per room per night.

Location and cleanliness of the hotel was good.The phone on the room was not working hotel suggest change room but we declined and give us 4 complimentary drinking water.

Just come home from a short two night stay at the hotel and everything was positive. Reception was down a few steps but there's a lift down for anyone who struggles with step. Check in was smooth and took less than 2 minutes . The room was very nice two single beds spaced quite close but if you are staying with friends or family this isn't an issue. Bathroom was clean and large with a bath and shower shower gel and shampoo was supplied attached to the wall in the shower. Free water daily stocked into the room fridge and also free coffee for the coffee machine. The later check out of 12 was a bonus and the hotel are happy to store luggage should you be on an evening flight. The hotel has a nice bar and all staff are friendly . The only issue would be because its such a large hotel the lifts are always busy we had to walk down the stairs from the 10th floor a few times which is a lot of steps so anyone on a higher floor just be warned if you aren't too good at walking. The area around the hotel is pretty nice a bit like a business district but venture a few streets behind and it gets a bit grim and becomes a bit more shady just a warning to have your wits about you if going that way .

Hotel Siru is bijzonder goed gelegen voor wie in de kantoren rond het Noord-station moet zijn of voor wie Brussel wil verkennen. De toegangsdeur is defect en dus moet men binnengaan via het hotel ernaast. De mensen aan het onthaal zijn vriendelijk en behulpzaam. De lift is klein en verouderd. In de traphal is de signalisatie onduidelijk… De kamer is op zich ok: klein en net, maar ook met een degelijk bed, bureautje, stopcontacten en USB-poorten voor bv. het opladen van een gsm, grote kast. De WiFi-verbinding is slecht en valt geregeld uit. Het verduisteringsgordijn is net te klein waardoor je de kamer eigenlijk niet kan verduisteren. Op de deur zitten vieze lijmsporen en een evacuatieplan ontbreekt. Er is koffie en water op de kamer. De badkamer met toilet, lavabo en douche is ook klein. Er zijn handdoeken, zeepjes enz. De douche loopt echter nauwelijks tot niet door en is afgeboord met gladde tegeltjes met vervuilde voegen (w.o. ook schimmels). Ook het toilet spoelt moeilijk door. Jammer genoeg is er ‘s nachts heel veel lawaai: straatlawaai vanop het plein, maar ook veel storende geluiden uit de bovenliggende badkamers en douches. Ik vermoed dat hier ook nogal wat mensen logeren die naar de luchthaven moeten want vanaf 4.30 u. hoor je mensen de kamer en de gang verlaten…. Vaak met slaande deuren. Het ontbijt is ok: goede koffie (maar slechts een machine…) en fruitsap, voldoende keuze aan brood en beleg, roerei, worstjes, kaas, charcuterie en zelfs fruitsla. Als het druk is, worden de tafels echter niet vlug genoeg afgeruimd waardoor je vaak aan een tafeltje moet zitten waarop de kruimels, vuile kopjes en bestek van vroegere gasten bleven staan. Ik kan dit hotel m.a.w. niet aanbevelen. Het aantal negatieve punten is nl. te groot. En dus zijn prijs en geboden kwaliteit zeker niet in evenwicht. Hier kom ik alvast niet meer terug.

Good location 10 min walk from the main plaza. Great cleaning Staff not really friendly No fridge or water in the room No hanger for towel in the bathroom but room quite big btw Good public service close by

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.