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The Marmorosch Bucharest, Autograph Collection
4.5/5104 Ulasan

The Marmorosch Bucharest, Autograph Collection

Pusat Bandar Bucharest Bucharest|0.23km dari Odeon Theatre

Tempahan terakhir 23 jam yang lalu

Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER
InterContinental Athenee Palace Bucharest, an IHG Hotel
4.8/571 Ulasan

InterContinental Athenee Palace Bucharest, an IHG Hotel

Pusat Bandar Bucharest Bucharest|0.62km dari Odeon Theatre
InterContinental Hotel Athenee Palace in Bucharest stands as an epitome of luxury and refined hospitality, offering a stay that is brimming with elegance, comfort, and impeccable service. My experience at this hotel was marked by grandeur, enveloped in a historic charm that resonates with the vibrant spirit of Bucharest. From my arrival, the staff exhibited unparalleled professionalism and warmth, making the check-in process a breeze and ensuring every request was addressed with meticulous attention. The genuine dedication to guest satisfaction was a constant theme throughout my stay, creating an ambiance of hospitality and warmth. The room was a sanctuary of luxury and tranquility, adorned with tasteful décor and equipped with state-of-the-art amenities. The meticulous maintenance and immaculate cleanliness highlighted the hotel’s commitment to excellence, providing a serene retreat from the lively energy of Bucharest. The gastronomic offerings at the hotel were a culinary voyage, showcasing a diverse palette of flavors ranging from traditional Romanian to international cuisine. Every dish was a celebration of taste, beautifully presented, and the elegant dining setting enhanced the overall culinary experience. The hotel’s prestigious location in the heart of Bucharest is a substantial advantage, offering immediate access to a plethora of cultural sites, entertainment venues, and exquisite dining options, allowing guests to explore the multifaceted charm of the city with ease. In conclusion, InterContinental Hotel Athenee Palace Bucharest emerges as a distinguished enclave of luxury and cultural richness, blending opulent accommodations, gastronomic excellence, and unrivaled service. For anyone seeking to immerse themselves in the splendor and vibrancy of Bucharest while indulging in lavish comfort, this hotel is a quintessential choice.

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Capitol Hotel
4.3/554 Ulasan

Capitol Hotel

Pusat Bandar Bucharest Bucharest|0.08km dari Odeon Theatre
We arrived at the hotel at 04:07 after a 12 hr journey to Bucharest. Elena (reception) told us that she had cancelled our entire booking (3 twin rooms) when we had not arrived by 04:00. Tried to explain that it was our first visit to Romania and that our minibus had failed to show at the airport resulting in us having to get two UBER’s however she was not prepared to listen to any explanations. She did say that we could have our rooms immediately if we paid again (we had paid for 3 nights b&b in advance) so we’re not prepared to pay twice. We asked to speak to a Manager (he wasn’t due on shift until 07:00). There were sofas in reception so we sat with our luggage, exhausted from the long journey. Elena put full lights on, turned the music up, hoovered around us and was in and out of the front doors every 2 minutes for a cigarette. One of our party searched the hotel website only to discover black and white print that clearly stated that check-in time was up to 05:30. They managed to get her to listen and showed her the evidence on the website to which she responded with, “I don’t know what to say!…” No apology, however it was now 05:30, almost 1.5 hrs since we arrived and she did agree to leave us check-in. We spoke to the Manager when he came on shift and he just told us he knew, he had been told and that it was okay, we have a room so it is okay now!!! Again, no apology or recognition of how bad it had been having to sit up for an additional 1.5 hrs after travelling on two long coach trips, a plane and an UBER. Rooms were basic and no change of bedding or towels the entire trip. The breakfast was probably the best part of the trip (we could only get one out of three of our breakfasts as we had to sleep through the first one as got rooms so late and we had booked an early excursion for another of the days. Beautiful country, so much to see and do, but let down by the sheer lack of empathy and remorse of staff, from the Manager down. I would not recommend this hotel to anyone

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Lihat Ulasan Tetamu untuk Hotel di Bucharest

Mencari hotel berdekatan Odeon Theatre? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Hilton Garden Inn Bucharest Old Town
4.8/540 Ulasan
Pusat Bandar Bucharest
Had a great stay, right in the middle of the Old Center, everything was within walking distance and very beautiful. Renovated classical buildings all around, hosting charming cafes and restaurants. The metro station was also within walking distance, but i gotta say there was no parking spots belonging to the hotel, we had to find our way, and pay for it, but close-by.
Grand Hotel Continental
4.5/584 Ulasan
Pusat Bandar Bucharest
We had a very enjoyable stay here and our first time in Romania, the hotel is well placed and so many places to visit nearby. The food and service was excellent, the only minor faults for not giving five stars was the room was far to hot and not controlled well with the AC unit, so dread to think what it would be like in the summer months? The room service and bar shut far to early, so if you want to eat or drink later in the evening do it before coming back to the hotel. The staff were amazing, but keep hold of your plates at breakfast or they will be zoomed away!!
Capitol Hotel
4.3/554 Ulasan
Pusat Bandar Bucharest
We arrived at the hotel at 04:07 after a 12 hr journey to Bucharest. Elena (reception) told us that she had cancelled our entire booking (3 twin rooms) when we had not arrived by 04:00. Tried to explain that it was our first visit to Romania and that our minibus had failed to show at the airport resulting in us having to get two UBER’s however she was not prepared to listen to any explanations. She did say that we could have our rooms immediately if we paid again (we had paid for 3 nights b&b in advance) so we’re not prepared to pay twice. We asked to speak to a Manager (he wasn’t due on shift until 07:00). There were sofas in reception so we sat with our luggage, exhausted from the long journey. Elena put full lights on, turned the music up, hoovered around us and was in and out of the front doors every 2 minutes for a cigarette. One of our party searched the hotel website only to discover black and white print that clearly stated that check-in time was up to 05:30. They managed to get her to listen and showed her the evidence on the website to which she responded with, “I don’t know what to say!…” No apology, however it was now 05:30, almost 1.5 hrs since we arrived and she did agree to leave us check-in. We spoke to the Manager when he came on shift and he just told us he knew, he had been told and that it was okay, we have a room so it is okay now!!! Again, no apology or recognition of how bad it had been having to sit up for an additional 1.5 hrs after travelling on two long coach trips, a plane and an UBER. Rooms were basic and no change of bedding or towels the entire trip. The breakfast was probably the best part of the trip (we could only get one out of three of our breakfasts as we had to sleep through the first one as got rooms so late and we had booked an early excursion for another of the days. Beautiful country, so much to see and do, but let down by the sheer lack of empathy and remorse of staff, from the Manager down. I would not recommend this hotel to anyone
The Marmorosch Bucharest, Autograph Collection
4.5/5104 Ulasan
Pusat Bandar Bucharest
Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER
Bucur Accommodation
4.5/548 Ulasan
Pusat Bandar Bucharest
The online check-in portal was straightforward. We were greeting on arrival by a very friendly receptionist. The suite was very spacious. We stayed in room 72. There is la large balcony which catches the sun all day. The rooms are very clean and well equipped. The addition of the Fridge was very handy. The location is excellent. 5 mins walk from old town ans shopping district. There are numerous cafes near the venue. There is also a pharmacy and Carrefour beside the hitel. Staff wete very helpful with recommendations and booking tours.
Vilacrosse Boutique Inn
4.6/529 Ulasan
Pusat Bandar Bucharest
free mini bar that gets filled every day with cola, Fanta, water, peanuts, Oreos and skittles! so nice. There were comfy bathrobes and nice service. Breakfast was at the restaurant downstairs. I wouldn’t get this again, they have a hard time understanding you, and there are 4 choices for breakfast which you can’t adjust much with. 3 with some kind of eggs and toasted bread; that wasn’t always toasted and 1 choice with yoghurt and a croissant + pain au chocolate. I would have liked to be able to choose my breakfast more and Mitch and match. The pre made choices weren’t that nice, when eating it many days in a row. There isn’t any people in the hotel; you have to call to ask for something. The room was very nice, but the bed was a little hard to sleep on. I asked for an extra duvet, so I could fold it over and sleep on it. This made a great difference. Big tv in the room, with smart choice, so you can watch Netflix, YouTube and some other apps. Cleaning crew was nice and the room was nice every day. Nice big bathtub! I was told that not every room has this, but if you do, it’s a great experience. If you have problems with internet in a foreign country, make sure to save the phone number. You get an access code to enter the building. Overall it was a nice stay, with just a few things that could be adjusted.

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