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5-bintang

The Marmorosch Bucharest, Autograph Collection
4.5/5104 Ulasan

The Marmorosch Bucharest, Autograph Collection

Pusat Bandar Bucharest Bucharest|0.3km dari Old Town

Tempahan terakhir 16 jam yang lalu

Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER
InterContinental Athenee Palace Bucharest, an IHG Hotel
4.8/571 Ulasan

InterContinental Athenee Palace Bucharest, an IHG Hotel

Pusat Bandar Bucharest Bucharest|1.03km dari Old Town
InterContinental Hotel Athenee Palace in Bucharest stands as an epitome of luxury and refined hospitality, offering a stay that is brimming with elegance, comfort, and impeccable service. My experience at this hotel was marked by grandeur, enveloped in a historic charm that resonates with the vibrant spirit of Bucharest. From my arrival, the staff exhibited unparalleled professionalism and warmth, making the check-in process a breeze and ensuring every request was addressed with meticulous attention. The genuine dedication to guest satisfaction was a constant theme throughout my stay, creating an ambiance of hospitality and warmth. The room was a sanctuary of luxury and tranquility, adorned with tasteful décor and equipped with state-of-the-art amenities. The meticulous maintenance and immaculate cleanliness highlighted the hotel’s commitment to excellence, providing a serene retreat from the lively energy of Bucharest. The gastronomic offerings at the hotel were a culinary voyage, showcasing a diverse palette of flavors ranging from traditional Romanian to international cuisine. Every dish was a celebration of taste, beautifully presented, and the elegant dining setting enhanced the overall culinary experience. The hotel’s prestigious location in the heart of Bucharest is a substantial advantage, offering immediate access to a plethora of cultural sites, entertainment venues, and exquisite dining options, allowing guests to explore the multifaceted charm of the city with ease. In conclusion, InterContinental Hotel Athenee Palace Bucharest emerges as a distinguished enclave of luxury and cultural richness, blending opulent accommodations, gastronomic excellence, and unrivaled service. For anyone seeking to immerse themselves in the splendor and vibrancy of Bucharest while indulging in lavish comfort, this hotel is a quintessential choice.

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Lihat Ulasan Tetamu untuk Hotel di Bucharest

Mencari hotel berdekatan Old Town? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Europa Royale Bucharest
4.3/587 Ulasan
Pusat Bandar Bucharest
Spacious, quiet, clean and tidy room, serviced every day. Excellent breakfast with multiple choice including waffles :-) and provided a take away packed breakfast when we had to leave early for an excursion. Dined in the restaurant - food excellent staff very friendly and attentive. Hotel is situated on the edge of the old town and is only about 100m from the 783 airport bus stop and Metro. Excellent value all round.
Hilton Garden Inn Bucharest Old Town
4.8/540 Ulasan
Pusat Bandar Bucharest
Had a great stay, right in the middle of the Old Center, everything was within walking distance and very beautiful. Renovated classical buildings all around, hosting charming cafes and restaurants. The metro station was also within walking distance, but i gotta say there was no parking spots belonging to the hotel, we had to find our way, and pay for it, but close-by.
Capitol Hotel
4.3/553 Ulasan
Pusat Bandar Bucharest
We arrived at the hotel at 04:07 after a 12 hr journey to Bucharest. Elena (reception) told us that she had cancelled our entire booking (3 twin rooms) when we had not arrived by 04:00. Tried to explain that it was our first visit to Romania and that our minibus had failed to show at the airport resulting in us having to get two UBER’s however she was not prepared to listen to any explanations. She did say that we could have our rooms immediately if we paid again (we had paid for 3 nights b&b in advance) so we’re not prepared to pay twice. We asked to speak to a Manager (he wasn’t due on shift until 07:00). There were sofas in reception so we sat with our luggage, exhausted from the long journey. Elena put full lights on, turned the music up, hoovered around us and was in and out of the front doors every 2 minutes for a cigarette. One of our party searched the hotel website only to discover black and white print that clearly stated that check-in time was up to 05:30. They managed to get her to listen and showed her the evidence on the website to which she responded with, “I don’t know what to say!…” No apology, however it was now 05:30, almost 1.5 hrs since we arrived and she did agree to leave us check-in. We spoke to the Manager when he came on shift and he just told us he knew, he had been told and that it was okay, we have a room so it is okay now!!! Again, no apology or recognition of how bad it had been having to sit up for an additional 1.5 hrs after travelling on two long coach trips, a plane and an UBER. Rooms were basic and no change of bedding or towels the entire trip. The breakfast was probably the best part of the trip (we could only get one out of three of our breakfasts as we had to sleep through the first one as got rooms so late and we had booked an early excursion for another of the days. Beautiful country, so much to see and do, but let down by the sheer lack of empathy and remorse of staff, from the Manager down. I would not recommend this hotel to anyone
The Mansion Boutique Hotel
4.5/5101 Ulasan
Pusat Bandar Bucharest
My teenage daughter and I stayed here recently for a quick getaway and were not disappointed in the least. From the moment the online reservation was made, the staff communuicated via email asking about airport trasnfers and tours as well as any other requests that we may have. Andrea, Alex and Christian all went out of their way to make our stay as pleasant as possible. From offering suggestions for things to do, restaurants to eat at or just basic conversation about the area, all of them were extremely helpful and never seemed too busy to chat. We also enjoyed seeing the resident cat, Tom, hanging about in the lobby. We had the Nautica room and found it to be both comfortable and spacious. The bed provided a good night's sleep and the room darkening shades almost worked too well. Other reviews have commented on noise from outside being too loud but we did not really have any issues. We did hear some noise from the restaurant downstairs but most of it was over by 10pm and we never did hear any nightclub noises, however we were not there over a weekend. My only criticism of the room (and this is a personal issue) was that the theme of the room allowed for a window to be placed between the bedroom area and the bathroom such that someone using the toilet could be seen by anyone in the room from certain areas. It may be fine for a couple but as we were a mother-daughter, it was a bit awkward although we did find a solution and managed. Other rooms may not have this configuration. Breakfast was simple but good. Most days had the pretty much the same offerings but there were a few items changed each day so there was some variety. They arranged a private tour for us to visit Bran Castle, Peles Castle, and Brasov with a quick stop at Cantacuzino Castle where the Netflix series Wednesday was filmed. The locations themselves were nice to visit, but what made the tour the most fun for us was our tour guide, Serban. He was extremely energetic and well versed in the history of Romania. We could have booked a group tour, but Serban made the private so fun that it was well worth the extra expense. The location of the hotel is perfect for walking to most of the touristy things to do and some excellent restaurants. We will definitely stay here again when we return to Bucharest.
Stil OldTown
4/515 Ulasan
Pusat Bandar Bucharest
I’ve been to this cozy and stylish boutique hotel and it was a very nice surprise.everything was new and the staff was very polite. The have the entrance in the building and in the room with code,i have received the code after my booking.com reservation being confirmed. I recommend this location for a romantic weekend in the old town center of Bucharest!
The Marmorosch Bucharest, Autograph Collection
4.5/5104 Ulasan
Pusat Bandar Bucharest
Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER

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