Penginapan Chic & Basic di Budapest

The room itself was sufficient, cozy, and clean, with a properly functioning air conditioner 👌. However, there was one issue that I felt the staff could have handled better. We had to change rooms because the door lock system was faulty. Besides from a simple apology, there was no service recovery or effort to make up for the inconvenience. We were also informed that our new room would be ready around 1:00 PM, but we only managed to check in at almost 3.00 PM. This made the experience quite an inconvenience, as we had to wait much longer than expected. But yeah location was good, near the subway station, good spot if you are a foodie, quick grocer run was really convenient for us too.