Trendy Deluxe Apartments

服務非常專業，態度友善

Great location!! Close enough to everything you could ask for. Great room, a little confusing to find your way around but once you figure it out it's perfect. Very secure, they give you two keys for an putter entrance and one for your room. Great place!! I'll be back!!

Amazing location. Clean and comfortable. Some of the neighbors were a little noisy, but it was New Year's Eve, and there are few better places to ring in the new year than Budapest.

Nice apartments, but a little outdated and could use more comfortable beds/ extra sheets/ new shower. Also housekeeping only dropped by one time for 4 nights and reception didn't like our request for 2 towels a person after we didn't get fresh towels after 2 days. Communication good and the place is spacious and perfectly located in downtown Budapest!

Easy check-in and flexible check-out which is appreciated. The apartment had all kitchen appliances like microwave and kettle as well as cutlery. Excellent location in the city center within an area full of restaurants and activities for kids. Very good option for families as late-night parties are banned. Although there was a TV in the living room, it was not working and it was not solved during our 5 days stay. So room for improvement on customer support…

I had a wonderful stay here. The room is as advertised and it was in good condition. The view from my room was beautiful at night. The staff are all very friendly and helpful. I had my room cleaned, towels replaced, and bathroom supplies restocked nearly every day. The reception is only open between 10am-5pm (I think), but the hotel responds quite quickly to their emails so I don't think this should be a problem. Overall, I would recommend this place.

The main reason for writing this review is to alert others to a situation in which a delayed flight could have led to us being locked out of our accommodation - "Trendy Deluxe Apartments Budapest". The apartment was in a locked block of apartments, only accessible by a code or key fob which is provided on arrival. There was no communication about this in advance and the reception did not E-mail / text any details when we didn't arrive on time. There was no Jet2 rep / advisor present at the airport, but thankfully I had seen someone mention this on trip advisor. I located a local number and contacted the apartments directly for advice about how to check in after 10PM. It was with 5 mins to spare that I managed to get the external door code and information about where to locate our keys or we may have been locked out for the night.....quite a stressful situation and not the best start to any holiday! Jet2 need to communicate this very clearly and have contingency arrangements visible for any late arrivals as it is not easy to find and the reception / apartments are located on the 5th floor. once I made contact, the local staff were very friendly and helpful. The apartments have everything you will need and are in a great location. You will have no complaints as long as you can get in!

We booked this as a family trip for a few days. The hotel had made contact with us around a week before we were due to arrive to let us know that the hotel reception would close at 10pm and for us to advise on our estimated arrival time. On the day of travel unfortunately our flight was delayed slightly resulting in it being highly unlikely we would get to the apartment before 10pm. The reception had as promised sent an email with instruction on our room number and how to get in to our room were then our key would be waiting for us. It was a couple of minutes before 10pm and we went to attempt to get to our room with the instruction given. We were unable to follow the instruction. There was a couple just entering one of the entrances so we asked them how we would get in, they looked at our instruction and said that there was information missing from the email that we would not be able to get in. They advised to ring the number within the email and that they would come back to check in 5 minutes that we had managed to get in, which was very kind of them. Fortunately someone did answer the phone and he came down to meet us and take us to the room (which had changed from the email sent a couple of hours before). The lock on the door to the room was faulty and the staff showed us how to unlock and then left us to it and asked us to bring the passports to the office in the morning. The room itself was large and clean but was a little outdated. There was a round hole at the side of the door with a wire in it? Non of the curtains in the living room or both bedrooms fit the window, they were far too small, it was puzzling and of course let daylight in? Anyway, we went to the shop across the road to get basic supplies and then settled in for the night. We were wakened at around 1am by a child shouting, screaming and banging extremely loud, it seemed to come from the apartment above but couldn’t be sure. The noise went on for over an hour. We finally all fell back asleep. The next morning we went to the reception to give in our passport details and the man on reception asked how was our room. We mentioned about the noise and he said he would speak to the apartment above but that the apartment was not owned by their company. We then went on to start the first day of our holiday. The apartments are extremely central, lots of grocery stores and restaurants a short walk away. Our apartment was C412. There was one lift for each block which can at times become busy as staff need to get their cleaning equipments to the floors. Our second night we had the same noise again, much louder and went on much longer. The following morning I emailed reception to ask if there may be chance of moving rooms. I got no response but that evening there was no noise whatsoever, which was great! The night after this though, the noise returned, starting at 3am, banging for a long time. On check out I had asked if we could leave luggage and was told that would be fine but the recep

Communicated with the property before arrival to schedule check in time. Came to the closed door. Tried to contact property via *******. Waited for about 2 hours with no avail. Called several times their local number and finally got somebody who explained that the receptionist got sick and no one is available for a replacement. Finally made some arrangements and got to the property many hours later feeling very frustrated. Just to add insult to the injury the day after arrival there was a loss of power in the entire building at night. Everything stopped working including the elevator to the 7th floor. They didn't restore the power until the late evening. It was very inconvenient.