Hotel berhampiran Şelale Avm, Bursa

Really enjoyed my stay at this hotel. The staff are extremely friendly and willing to assist wherever possible. The bed is soft and extremely comfortable. However, the buffet breakfast was basic and just okay. Overall a good experience.

Our stay was pleasant. We encounter issues upon payment by using the debit card. It's strange that the hotel staff said they can't process the payment by debit card kept asking me to key in the 4 digits pin-code (which is not applicable for my card). When elsewhere i did not have any issues using the card ( for shopping/paying for hotel bookings) all along in Turkey before reaching this hotel. To the extend i had to call my bank to rectify and they said no issues on my account. Ended up paying all in cash. They should really resolve/rectify this. We had informed our later timing for check in. But upon reaching the room only to find out that it just had been mopped and the floor is wet =( The front staffs was very helpful. There's large shopping mall near the hotel. Breakfast buffet spread was wonderful!

Yemek ve hizmet her zamanki gibi harika. Otel çalışanları ve ekip güler yüzlü. Bursa ilinde huzurla ve keyifle konakladığım, her zaman öncelikli tercihim Divan otel. Tavsiye ederim. Tek tavsiyem: Bahçenizdeki güzel kedilerin mama ve suyunu sık sık kontrol edelim lütfen :)

The elevator stoped on us, so we used the stairs instead ( 6 floors to get the lobby ). the electric stoped 2-3 times while we are there, no room service for food, no tissue.

Temizlik güzel, kahvaltı yeterli. Odalar orta halli, yatak hiç konforlu değil. Personel eksikliğinden ötürü galiba Banyo Duş gideri sürekli tıkanıyor, temizlik biraz fazla geç saatte yapılıyor, 1.katta sürekli bir yol sesi var.

The location is exceptional. For the rest, they will make sure you feel welcome from the check-in until check-out, has a lot of reasons to highlight. From the reception, restaurants, spa, and housekeeping, all teams are extremely friendly and helpful. The moment you walk in, you feel like you're at home. The breakfast is made up of a combination of healthy and rich items. The hotel's rooms are very large and have smart screen apps, modern furniture, and other amenities (It has to be said that the huge balcony was our favorite). Since we were traveling with a baby, we opted for spring travel, but I'm sure it's even more magical in the winter. The effect it had on us was truly amazing!

Il Kadı Konağı Butık Termal di Bursa è un albergo molto curato che sorge nel centro città. Le destinazioni più interessanti posso essere raggiunte a piedi e l’auto può essere parcheggiata nel cortile antistante l’albergo. La nostra stanza pensata per 4 ospiti (2 letti matrimoniali) era estremamente piccola e forse non era stata destinata, inizialmente, per ospitare 4 adulti. Al piano terra si trova una grossa sala in cui viene servita la colazione (turca) a buffet. E’ possibile consumarla all’interno o ai tavoli che si trovano all’esterno. Gli ambienti sono rivestiti in legno e l’impressione generale è positiva. Il personale è socievole – seppur non in modo “spassionato” come ci è capitato in altre strutture in Turchia – e la pulizia buona.

We had unfortunate experience of travelling from Istanbul staying in some mediocre Hotels that just does no favour to Türkiye tourism whatsoever. 27th June was our 27th Wedding Anniversary & wished we were her at the Marigold but never mind. We stayed from 29th to 1st July & we had no regrets at all. In fact the service levels were so high we were taken back. From smooth checking in to Fruit platter in our lovely room to a phone call advising us that Complimentary Tea downstairs. We could not help but just kept a huge smile all the way our stay here at this perfect hotel. In fact we have not yet revisited same hotel twice but we might make another trip to Marigold in 2024. Hotel prides itself on service levels that are unmatched from anything we have experienced before. Breakfast was abundance & top quality including hot omelettes of your choice. Restaurant Manager was brilliant taking care that you were provided with everything even at Tea time smiling, caring. Room was lovely clean, had lovely bath/shower with shampoos/soaps that were more than appropriate. Beds were comfortable & large enough for a great sleep. What is a spectacular event is the Spa never seen wide ranging treatments catering for all. Steam, Hammams, Sauna Heated pool, thermal pool. Relaxing areas. My Wife was so taken back she visited Spa twice on the same day rather than visit other areas of Bursa as we had a car. Marigold made up for lost days on our actual Anniversary in June. It was an absolute pleasure to experience such hospitality with incredible facilities, festive food & Staff service levels which were a credit to the owner Erdal on my LinkedIn contact now. This hotel sets standards that are hard to comprehend given the fact you can spend more money elsewhere & not experience what we did in just few days. Only one minor point I would not allow personally any parents to dunk their children in the hot pools given their sensitivities/skin for so young. I witnessed few times where child cried out & very reluctant but parents were incessant. There should be minimum age for entry. People in Bursa are very different to Istanbul, more friendly, more unique & appreciate tourists more in my opinion I have nothing but brilliant memories in our stay at Marigold Hotel Spa Inshallah we will be back again as we would like to experience Bursa much more too

I made 7 rooms reservation for myself and my friends traveling with me. They let me lead the hotel selection and they were fascinating the most with Bursa Crawne Plazza selection. We ended up extending the stay for two more days. First of all, the check in réception was awesome and very warm. The shift manager was very helpful and generous with us. Special thanks for Carmen Timofte who made our stay exceptional. The rest of the staff are all a grat help with great smile. We felt home and very comfortable. The rooms are all very spacious and nice, they all have been upgraded and thanks Carmen. Definitely, this hotel will be my favorite whenever visiting Bursa. I rated the sleeping quality as 4 out of 5 because of the billows and honestly I have this issue in all hotels. I do have neck pain issue and I usually carry my sleeping billow but I missed it this time. Over all thanks a lot for the Buras Crawne Plaza staff