Pengguna Tetamu
25 April 2024
Oh wow, where do I start? Two good things: location - the place is literally steps away from the beach, which was not busy at all at this time of the year. And, there was one person truly interested in helping customers, with a smile, going out of his way - a young man who checked us in. Everything else - pitiful, really. The manager was not returning phone calls, using disrespectful language talking to employees just outside our room, was not willing to even listen to the challenges we encountered (price higher than advertised, wanting to pay separately for two rooms etc.) and refused to give us any other contact information for us to talk to someone else and provide feedback. The place is clearly run down, not clean, the sofa so soft one could hardly get up again once sitting. The hand soap container empty after one day and no one to refill it. The photos show how little management seems to care about the place: loose dirt on the sofa, the old shower curtain rings still hanging on the curtain bar, the fridge dirty (so was the sink and counter)…
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