Sure Hotel by Best Western Caen Memorial

Ulasan Sure Hotel by Best Western Caen Memorial

Sure Hotel by Best Western Caen Memorial

9 Rue Karl Probst, Caen, 14000, FranceLihat Butiran Hotel
Sure Hotel by Best Western Caen Memorial
Sure Hotel by Best Western Caen MemorialSure Hotel by Best Western Caen MemorialSure Hotel by Best Western Caen Memorial
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Ulasan Tetamu

4.3/5
Sangat Baik
57 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.2
Perkhidmatan4.3
Kebersihan4.3
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Semua ulasan(57)
Ulasan positif(41)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(6)
Ian
1 Queen Bed, Non-Smoking, Executive Room, Sofabed for One Person, Courtesy Tray, Espresso Machine
Menginap pada Apr 2024
Keluarga
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Mei 2024
Enjoyed staying at the hotel which never let me down as a brand of Best Western, the room was spacious and clean, the staff were friendly and nice. The only issue was the shower did not has its enclosure so the floor of the toilet could be wet and slippery that can create health and safety concerns.
Terjemah
Pengguna Tetamu
1 katil saiz queen, bebas rokok, bilik standard, mesin espresso, dulang kehormatan
Menginap pada Mei 2024
Bisnes
1 ulasan
4.5/5
Hebat
Disiarkan pada 2 Jun 2024
PISCINE NON COUVERTE
Terjemah
Pengguna Tetamu
1 katil saiz queen, bebas rokok, bilik standard, mesin espresso, dulang kehormatan
Menginap pada Jul 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Ogo 2024
Thanks
Terjemah
Pengguna Tetamu
1 katil saiz queen, bebas rokok, bilik standard, mesin espresso, dulang kehormatan
Menginap pada Jun 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 6 Jul 2024
Personnels très sympa, réactif et professionnel Hotel très agréable et super bien décoré Restaurant très bon Nous avons passé 2 nuits chez vous Et le personnel toujours Souriant, très aimable. Merci beaucoup pour ce super séjour.
Terjemah
Pengguna Tetamu
Menginap pada Jan 2023
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 18 Feb 2023
Hôtel et personnel agréable réservé pour la piscine, mais fermé jusqu'en avril et rien d'indiqué sur le site.
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2022
Bisnes
4 ulasan
3.2/5
Disiarkan pada 21 Sep 2022
Correcto y sus instalaciones cumplen la función de utilidad de la ocasión.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2022
Keluarga
1 ulasan
3.7/5
Disiarkan pada 7 Apr 2022
Bonjour, réservation 1 mois avant pour une chambre lit jumeau pour mon fils et moi. à notre arrivée pas de chambre de ce type disponible donc obligation de payer une autre chambre 170 euros les 2 jours ! c'est parfaitement intolérable ! c'est du vol manifeste. La première nuit l’hôtel accueillait un groupe scolaire, obligé de demander le calme en appelant la réception à 22H les enfants criaient et couraient dans les couloirs. à 5, 50 euros le petit déjeuné, vous ne trouverez que de la frugalité, pas de choix et produits bas de gamme. Le personnel est toutefois très sympathique mais l'expérience est inacceptable. à la fin du séjour on vous propose une note à régler avec la moitié de la facture déjà réglé en arrivant ... Voyageant beaucoup avec mon entreprise c'est l'expérience la plus désagréable en hôtel, que j'ai pu vivre.
Terjemah
neilrL59SA
Menginap pada Mei 2024
Melancong bersama rakan
5.0/5
Luar Biasa
Disiarkan pada 14 Jun 2024
What a fantastic stay! We stayed with a large group that was attending the 80th anniversary of D-Day. Verhtung and his staff went to enormous lengths to make our stay special. The rooms were spacious to European standards and had all been recently updated. Both the buffet breakfast and dinners exceeded our groups high expectations with a special surprise on both elegance and taste. But most of all, the staff was superb. From Maxime at the desk to Theo in the bar and of course Nolene, Alexandra and Myriam in the restaurant, each one of them took great effort in ensuring our stay was special. Bravo friends - We will be back again!
Terjemah
Chris B
Menginap pada Mei 2024
Keluarga
3.0/5
Disiarkan pada 13 Jun 2024
Lovely hotel very clean beds comfy went on leger battlefield staff lovely no kettles in rooms just strange coffee machine swerve the leger meal deal the food is awfull suitable for disabled very expensive bar 9 euro for a beer which is ridiculous
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sir, Thank you for taking the time to share your experience. We are delighted to read that you appreciated the cleanliness of our hotel, the comfort of the rooms and the courtesy of our staff. We take good note of your remark concerning the absence of a kettle in the rooms. Although we have opted for coffee machines, we understand that this may not be suitable for all our guests. Regarding your experience in the restaurant, it is a real disappointment for our team to read that nothing was to your taste. We do our best to delight our guests with carefully prepared dishes using local, quality produce. We regret that our culinary offer did not satisfy you. As far as the bar is concerned, we offer 6 types of beer, 2 draught and 4 bottled, with a base price of €5.50. Depending on your choice and the type or volume of the drink, the price will vary. We hope to have the pleasure of welcoming you back to Caen, and we will do our utmost to offer you an even more satisfying experience. Management team Sure Hotel by Best Western Caen Mémorial 02 31 44 34 20
AnneJ1959
Menginap pada Mac 2024
Pasangan
3.0/5
Disiarkan pada 17 Apr 2024
Was here on a Leger tour to see the DDay landings. The hotel itself was fine , however the food was abysmal! Because we had prepaid for our meals via Leger we had the choice of two meals, where as if you ordered off the menu the choices were vast We both choose the chicken breast on mushroom sauce, but it was inedible and served with a weird pasta bake thing.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Anne We are delighted that the hotel lived up to your expectations. However, we are sorry to hear that you were not satisfied with our restaurant offer. Our aim is to offer a cuisine based on local products. It would appear that the choice of meals included in your package was not to your liking, and we take good note of this. We make sure that each customer finds a dish to their taste and our menu is constantly evolving. We hope to have the opportunity to welcome you again so that you can discover the other facets of our gourmet and traditional cuisine. Estelle - General Manager Sure Hotel by Best Western Caen Mémorial 02 31 44 34 20
Nick W
Menginap pada Feb 2024
Melancong bersama rakan
4.0/5
Sangat Baik
Disiarkan pada 1 Mac 2024
The hotel is going through a full refurbishment. Our room 114 was like brand new and so was the reception area and restaurant. Sadly the pool is not finished yet. Impressed with the cleanliness, the mattress and the quality bedding. We had four lovely comfortable nights here. Very good quality food. Extremely friendly and helpful staff. An excellent budget hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sir, What lovely feedback you have given us, and a big thank you from the whole team, who are touched by your kindness! We are delighted that you have highlighted the renewal of the establishment following the recent refurbishment. Everything has been designed around a modern, cosy decor to make you feel just as at home! Your comment on the comfort of the room and the quality of the bedding is extremely pleasing. The swimming pool is also being refurbished and will reopen in April. We hope you have been able to enjoy the ideal location of our hotel to discover the cultural life of Normandy and visit the tourist sites of the region. We look forward to seeing you again, Estelle - General Manager Sure Hotel by Best Western Caen Mémorial 02 31 44 34 20
Pengguna Tetamu
Menginap pada Apr 2023
Lain-lain
3.0/5
Disiarkan pada 27 Mei 2023
Base hotel choice for French Normandy tour visit. We choose this countryside style hotel for basement of our 5 days trip around Normandy area. Driving into coastal areas mornings, and back until evenings, this basic hotel was a practical choice for us. Easy to start & return back, even it got dark one evening. Hotel itself needs some kind of update but still all was functioning well. Best was friendly & helpful staff. Lot of Parking places. Only what I wished was bar/restaurant not so good sortiment / opening. Thus it have 24/7 service at entrance hall.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2022
Bisnes
4.0/5
Sangat Baik
Disiarkan pada 30 Jan 2023
Comfortable, very nice appearance when you enter the hotel, the bed was wonderful, very very comfortable (one of the best I've had). The bathroom was very nice, however the floor was of poor quality and hides water problems that spread a bit in the bedroom when you take a shower. Overall nice, the personnel is very kind and helpful.
Terjemah
Pengguna Tetamu
Menginap pada Jun 2022
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 18 Jul 2022
This was a nice hotel, the room was very small for a 3 day stay, the bathroom was strange, there was a glass shower screen but it was up the opposite end of the shower so the shower wet everything in the bathroom, I’m not sure what the screen was for? Every thing got so wet. The food was the best thing about this hotel. Very well cooked.
Terjemah
Gerard G
Menginap pada Okt 2024
Keluarga
3.0/5
Disiarkan pada 30 Nov 2024
Ayant réservé pour deux nuits... ...Le soir en rentrant vers 23h30 , les lits n'étaient pas faits ! La prise de courant de la salle d'eau ne fonctionnait pas !! Dommage que la superficie des chambres ne soit pas indiquée lors de la réservation... La literie , un peu étroite , mais confortable. Les "éléments" pour le p'tit déjeuner sont incomplets mais rationnels.
Terjemah
Jawapan daripada Pihak Penginapan: Cher hôte, Merci d'avoir partagé à plusieurs reprises votre expérience au sein de notre établissement. La superficie de nos chambres est bien indiquée sur les plateformes de réservation, mais nous prenons note de votre remarque afin que cette information soit plus claire. Nous sommes tout de même ravis que vous ayez trouvé la literie suffisamment confortable. Nous sommes soucieux de l'environnement et avons mis en place certaines mesures pour limiter notre impact écologique. Cependant, notre équipe d'entretien se fait un plaisir de changer vos serviettes ou de refaire votre lit sur simple demande à la réception. Également, vous auriez dû nous solliciter sur place pour que l'on puisse régler le dysfonctionnement de la prise de votre salle de bain ou vous fournir les produits dont vous aviez besoin. Enfin, nous veillons à proposer un large choix de produits frais à notre petit-déjeuner pour répondre aux goûts de tous, mais nous prenons note de votre remarque afin de l'améliorer. Une simple conversation sur place aurait pu permettre à nos équipes de répondre à vos attentes avec plus de précision. Nous espérons néanmoins que ces deux nuits vous ont offert l’occasion d’explorer les charmes de la belle ville de Caen. La Direction Sure Hotel by Best Western Caen Mémorial 02 31 44 34 20