Hotel berhampiran Old House Gallery, Cairo

Thank you so much for all the staff starting from Mr Mohamed bell captain and front office Mgr Mr Tarik and his nice staff. Rooms service Mr Adham he is a great and helpful.. Then Mrs Abeer House keeping dep. We love to back the same Suite next time

Again, Sofitel proved to be the best hotel in Cairo with its luxurious amenities and breathtaking view of the Nile. The food at Kebabgy is delicious (best restaurant on the premise), so don’t miss going there during your stay.

Quite frankly, it is one of the best hotels I have stayed in Cairo. The rooms are very clean and the staff is very hospitable and deals with the guests. I felt at home from the kind treatment that I dealt with from the staff, especially from the internal supervision staff. I especially thank Miss Fatma, as she is one of the most helpful employees. I really want to visit this hotel again for this respectful and high hospitality

اشكر كل العاملين فى الدور 26 و بالاخص الاخت مارتينا و الاخت سهيلة على حسن استقبالهم و معاملتهم و روحهم الحلوه و ابتسامتهم و العمل كان احترافي من الدرجه الاولي و احترافي و نحن نفتخر فيهم و هم يمثلون فندق الشيراتون ال 5 نجوم و الفطار كان جيد جدا و الاطلاله من احلي الاطلالات في مصر و هاكرر الزياره كمان اسبوعينن

Temiz ve konumu güzel bir otel. Kaldığımız oda piramitleri görüyordu. Çevresinde yemek yenebilecek restoran çok az fakat yakınındaki benzinlikten temel ihtiyaçlar alınabiliyor. Yemeği TALABAT app’inden söyleyebilirsiniz. Ayrıca içerisinde taksi ve tur alabileceğiniz desk var fakat pahalı.

The location was very good - close to the airport with regular airport shuttles to and from the airport. The food was good too. The breakfast service was delicious with a wide variety of options. However, the room facilities are old and need an upgrade to bring it up to current standards, especially the bathroom. The bathtub glass door only covered half of the length of the tub and water spilled on the floor most of the time. Also the bathtub drain was blocked and water did not flow out easily. The electrical outlets in the room were quite few and it was challenging connecting our laptops and phones at the same time. Apart from the room facilities, the hotel was quite nice.

Not the best Marriott I had ever visited. Booked because of the pyramid view. Room is spacious but a little old, service at the buffet is so-so (restaurant staff started eating buffet food 30 mins before closing - which was weird to looks we were still dining in), room service menu choices are limited (basically the same as in the restaurant with lesser options).

On a 10-day tour in Egypt, we spent three nights in this hotel in early February 2023 and went back for two more at the end of the trip. The staff are friendly but let’s be clear: this is not a four star resort by any definition. The property is run down and does not offer the amenities that meet the most basic expectations of a western traveller. There is a pool which has very loud music in the evening, interrupting dinner. There is a bar next to the dining room where one can get a drink. Our first room was a long walk from the reception area where the dining room is located. It had scary carpet and peeling paint in the bathroom. Sheets were certainly not Egyptian cotton, they felt old and scratchy. The shower was grungy — though the water pressure and temperature were very good. There were inadequate power outlets — I had to unplug a table lamp to charge my devices and only because I had an outlet with two USBs were we able to deal with both phones. I was never able to access wifi in my room — other guests on our tour suggested the wifi was spotty in their rooms too — or in the lobby. The second room we had was a bit closer to the main lobby area, in one of the cabana style rooms. This one was a bit less grungy the first, primarily because it had tile flooring instead of carpet. There were also more outlet options, suggesting these accommodations might be newer. Water pressure was good, but the bathroom was not nice and the lighting was terrible. No shaving mirror or full length mirror. Again there was no wifi in this room. The hotel provides two bottles of water each day which are necessary for drinking and tooth brushing. That’s appreciated. As is the willingness of staff to carry bags -- especially when provided with a tip, US $$ preferred to Euros. Our group had dinner and breakfast there each day nights. The food is plentiful and the veggies are fresh. While I didn’t love the food, which included Egyptian dishes and their spin on western food which yielded some bizarre dishes, I was able to find something to eat at every meal. Avoid the scrambled eggs! Tourism is Egypt’s main industry: if the leadership wants to compete with other international destinations it’s going to upgrade its product or standardize its ratings. The difference between the five star Marriott Mena (where we had an exceptional dinner at The Mogul Room) and the Hotel Oasis is worlds apart. This so-called four-starresort is two stars at best.

We traveled to this place with our infant with the only expectation of getting a pyramids view and considering the heat, flexibility to be very close to the pyramids at Giza. The location is one of the best in the vicinity, and gives a direct view of the Sphinx. We were welcomed by warm staff (Duniya) and greeted to the terrace wherein the pyramids and the sphinx were lit at night. It was a dusty evening, but the overall atmosphere was great. The incident that has set this stay apart from the others was a personal episode. The next day we chose to visit the major locations of Cairo side like the NMEC and Khan-al-Khalili, and some shopping. En route, my wife lost her phone and we were extremely stressed out in the evening, with all her contacts and memories on the phone. This is the instance when the hospitality of the hotel came into picture. Nearly everyone on the reception staff was aware of the situation, and they started going out of their way to help her. Be it calling the taxi at night and asking (more like instructing) to do whatever it takes to find the phone, to go at each and every place in Cairo and Giza we had been. Language is a constraint, and at each and every instant we wanted a person of trust to translate Arabic to English for us, and in addition, to provide guidance. Ashour at the reception constantly kept calling on my phone to ask updates. They even arranged for a late breakfast for us. To cut the story, we did FIND the phone and there was a happy story in the end. I have to place emphasis on the fact, that Cairo and Egypt functions on a different set of principles that involves a lot of over selling. If we can separate that emotion, and trust on such people who are really willing to help (they still might want to sell you a package ;)), sets the experience apart. They even treated our young kid with a friendship band. The restaurant food quality could be improved, but please remember, first and foremost its a tourist place with a very high footfall. I would like to visit Cairo again, and without a beat stay at this place. Thanks Duniya and Ashour for us to make our stay a very memorable one.

Vry good. Staff friendly especially the guest relationships lady from Europe. Staff is very friendly also. They provide free breakfast buffet and coffee everyday. The view from roof top is the best. Room balcony is dusty need to improve on that. Beside this. 5/5 Don't expect hotel services as this is only a Guesthouse. For a Guesthouse standard I can say this is good..