Hotel Club Es Talaial

During my stay (April) was cold weather and heating was not working. Everything other was excellent. Price/quality, food, entertainment, hotel staff, etc.

This is the second time we have visited Es Talaial and both times we have found the: *Food varied and tasty Our most recent stay between July and August 24’ the food was varied with something for everyone. There were different meats and fish fresh on the grill each day plus your staples (for fussy children!) such as pizza, chips, nuggets etc daily. *Hotel staff friendly, approachable and hard working All hotel staff were friendly and approachable at all times and nothing was too much trouble. They were available to answer questions, advise on excursions and provide information about rooms and any extras needed such as kettles etc. *Communal areas tidy and regularly cleaned Pool areas were cleaned and washed down every evening and bins were emptied throughout the day. The small pool was emptied and refilled of an evening a few times during our stay. Restaurants were cleaned and the staff in there worked so hard. Tina was always so friendly to my 3 young children and always went above and beyond. She was always in the restaurant and really stood out to us along with Rayaz (apologies if I’ve got your name wrong!) *Local shop reasonably priced We waited until arrival to buy things like inflatables and they were all reasonably priced. Between lots of the families there, we all passed on our bits as people were coming and going. A much more eco way of doing it. *Entertainment staff FANTASTIC! The entertainment team were fantastic. They all spoke many languages which was simply remarkable. Whilst we didn’t use the kids ‘Mo’ club during the day, we did take part in other activities such as beer pong, bingo, cocktail making, smoothie making, foam party and shuffle board to name a few. The staff were always so welcoming and made the activities so much fun. My children loved the mini disco of an evening at 8:30 and we often stayed out for the adults entertainment at around 9:30. Ximena stood out to us in particular for her wonderful interpersonal skills. She made all activities such fun and always said hello if we saw her around the complex. She was very genuine, charismatic and a brilliant entertainer. So we thank you very much for all your efforts during our stay. Pools: * The main pool was very deep so be vigilant with small children. I am 5ft 6 and even in the most shallow part I had to be on my tip toes to stand up! *The 2 kids pools had a nice selection of small water slides and fountains to play in. *Splash park was fun but was off for a few days with no explanation. Other facilities: * Gym and spa- good enough equipment, however would like to see it open earlier so adults can go before the children are up for the day! Location: *Beach is across the road- lovely small cove and can get the star fish boat for an excursion. *Sunset at es forti, which is approx 10min walk from the hotel was beautiful- arrive around 20 minutes before the actual time of sunset! * 5 minute walk from gift type shops and restaurants. Lovely evening

Honestly, some people pay for a 3 star hotel and expect 5 star service. I've just come back from here (9-16 October) as a party of 12, and we honestly had the best time. Yes, it wasn't spotless, but there were cleaners every day. The kids loved the pools (the main pool, at the shallowest, is 1.5 meters, make sure you have floaties). There was a shop in the hotel which was reasonably priced, plus it's a very short walk to shops outside of the hotel too. The beach was literally not even a 5 minute walk away. The snacks through the day were lovely too. The best part though had to be the entertainment, the kids absolutely loved the mini discos every night (except monday) there was different entertainment on afterwards for the adults. The entertainers were all lovely and the kids adored them. There was a kids club on daily too, twice a day. Apart from the cleanliness of the hotel room, (which in my opinion wasn't even that bad) the rest of the hotel is lovely.